Zoom Drain St. Louis

Extremely fast and courteous service.

Amber and Dwayne were wonderful. I called as an emergency situation and within an hour he was at my door. Very knowledgeable, worked quickly and efficiently and price was reasonable and less expensive than we discussed. I saved this company in my phone and will be my Go To when I need any plumbing work!

Our washing machine drain was clogged and we had a bathroom sink that was draining slowly. We requested quotes through Angi and Zoom drain responded quickly and said they would send someone out. The initial response was good. The plumber arrived on time and quickly cleared the bathroom sink. It took him about 15 minutes and we were charged over three hundred dollars. He stated that they work on a flat fee per drain and not by time. Basically we charge to complete the job. He then starting working on the washing machine drain. He did not have the correct equipment and had to come back the next day. He worked on it the next day and wasn?t able to clear it. He declared that the pipe must be broken and would be happy to give us a quote to jackhammer the basement floor to get to the drain trap. Estimated it would likely be a few thousand dollars. He then proceeded to charge us another three hundred dollars for that drain even though he never fixed it. So he cleared on bathroom sink and we were out over six hundred dollars. We called another plumber who came out the next day. He not only cleared that drain (no broken pipe) but also cleaned out our two other bathroom sinks for a total cost of two hundred. We will never use Zoom drain again and do not recommend.

Got here the next day and unclogged our drain.

I had the best experience.

Great experience. They are dependable for sure ð ð ¯

While they got here sooner than expected I would like to know estimates before they come out, to compare. However I guess like hospitals they do not want to post rates for emergencies. Was give cost before repair was done though. Not extremely high but higher than I thought.

On time, thorough &good price

Andrew and team were out very quickly and worked in a storm to get our sewer lines unclogged so we did not take on more water. We had another big rain storm the following week with no more water backing up into the basement!

They went above and beyond. They came out before the scheduled work date to install the sump pump when the previous one failed. This prevented flooding in the week leading up to the job’s execution.

Technician was very thorough in explaining what needed to be done to replace a sump pump and moving some of the PVC drain pipe. Everything was completed to my satisfaction and in the time estimated.

Sewer line breakage. Zoom was able to locate and replace the pipe without issue. They were punctual, fast and efficient. Their quotes were straight forward. Best price, great service.

This company has the best owner and employees. Adam, Amber, and Andrew. They each provided me with excellent customer service and all had an attitude of caring. When Andrew was finished, he showed me what was done and explained why. I plan on using this company in the near future.

The plumber was skilled, personable and willing to explain what he was doing he was doing.

Satisfied.

Our technician was Masen. He was punctual, careful of our home with shoes to protect our floors and a tarp. He listened carefully and patiently to my explanation of the problem. He was very quick and had the problem resolved in less than an hour. He then carefully explained the costs, without being pushy. I would definitely use Zoom Drain and would ask for Masen!

Professionalism and and kept me informed about the job process and progress.

Very timely. From the time I sent my request from Angiâ s list to the time they called was almost less than a minute. Both the scheduler and technician were very polite and professional. Came out within a few hrs. Offered additional services , but did not push me to go ahead with it. Only thing was the cost was rather high, but it has been a long time since I have used a plumber so it may be the going rate, but even so the promptness etc is worth the price especially if you have a mess on your hands.

Great job!!

They are reliable, responsive and professional. We will recommend Zoom Drain to others.

Much more knowable than last company we had when this occurred a year ago.

They were very accommodating. I appreciated their professionalism and getting the job done.

Nice to work with. Amber was diligent in getting to us ASAP, and the workman Masen was very knowledgeable and nice. Highly recommend them!

The communication was top notch and they arrived on time and were very clean while working on the drain.

Quick, easy, and well done.