Pride Cleaning & Restoration, Inc.

Pride did a great job for us. They came when they said they would. They were very good with communication and very hard working. We quickly got our bid and they were able to start our work the next day. The crew dealt with the water in our basement and removed the ruined carpeting and drywall, moving and treating with mold spray all of our items. They finished that work all in one very long day. We had fans drying things in our basement for the next 5 days and someone from Pride came very day to check the equipment and they progress and also to spray again to prevent mold. We would highly recommend this company.

This company did s great job, I called in morning and they came out same day! I would highly recommend Pride Cleaning & Restoration!!

Pride Restoration was hired on September 4, 2022 after a house fire. I will say the mitigation work that they performed was excellent, but as someone else has noted, was largely performed by contract help. We stopped by a couple of times and both times it appeared to be break time. But overall I was pleased with the results. Problems arose when the invoice for the mitigation was significantly higher than the insurance company estimate. Pride was paid the amount of the invoice, and have done almost nothing since then. Pride owner assured me the costs would be covered by insurance and offered his services as a Public Adjustor to help ensure we received needed funds from the insurance. We are now coming up on the one year anniversary and nothing - literally nothing has been done to put the house back in order. The conflict continues between Pride and the Insurance company over the mitigation costs, and because those costs were paid using some of the recovery funds, Pride says they can not move forward without running out of money before reaching completion. I had asked early in the process about what would happen if the money disbursed by the insurance company did not cover all of the costs, would I be responsible for coming up with funding, and was assured more than once that would not happen. Little or no communication unless I initiate it, no progress on either the financial resolution needed nor the actual restoration work has eroded all of my confidence that Pride will ever finish this project. For that reason I would not recommend Pride Cleaning and Restoration.

This company should be so proud of the employees They explain everything they are doing. Helpful with insurance claims. I just canâ t say anything negative about them. Great job!!!!!

I called Pride Friday evening and they were at my home first thing Saturday morning with a complete crew who went to work immediately. Every member of the 10 person crew were friendly, professional, and took great care with our belongings. They worked tirelessly until the job was done! Iâ ve had a prompt response to all my questions and I feel confident this company worked with my best interest in mind, guiding me through the process. Thank you!

I cannot praise this company highly enough. They did a fantastic job cleaning up my-basement after the sewer flooded. They went above and beyond the requirements of the job. The job was resonantly priced and completed in a short amount of time.

They were on time with an excellent crew. Everything was removed within a 8 hour period drying time took 8 days. It was expensive but the job got done quickly and correctly. I don't wish sewer back ups and flooding on anyone. I would recommend them.

We hired them to remove wet insulation from a burst pupe. They removed most all of our insulation EXCEPT that in the most damaged area. We just went into the attic (2days after the job was "done" to see how things were going and found 2 contractor bags worth sopping wet insulation and removed it all ourselves!!! Two young kids were sent to do the work and no one went up after them to check to make sure they did the job. Would not recommend.

We came home from work and discovered our toilet supply line had ruptured and caused flooding to our main level and our finished basement. We didn't know what to do. A friend recommended Pride Cleaning and Restoration. I called them right away and was surprised I was able to talk to a person even though it was after 800 PM. I spoke to Jim and he was able to get a crew sent out right away. They worked until 2 AM and had another crew come over in the morning to keep working on saving what they could in my basement including my doll collection that was passed down to me by my grandmother. They also worked with the insurance company and I really felt they were looking out for me and not just the insurance company. Pride made a horrible situation tolerable. I hope I never have to go through this again, however I know I can call Pride to take care of me.

Great company/people and work!

This company is super, the owner called to let us know who would be arriving and when. Totally professional people. They took care of our flooded basement damage . Their team of professionals knew what to do and took care of everything promptly for us working with our insurance company. I would highly recommend this company. Gilbert A.

Originally called for a quote. Started work without any firm estimate and did twice the work that they quoted. My house was completely gutted without consulting me or checking if the work would be covered first. Bill was more than twice the vague estimate they gave.

fabulous service; very professional; very prompt

They were quick to respond. They kept a clean work area and took care of everything in my kitchen. Saved as much as they could. The cost was a little extreme but I am happy with the workers who showed up. Very confident in the work they will do for you.

Great work â

Quick service, friendly and helpful, and good work.

Good, fast efficient. Ding some of the walls higher up than the parts they removed. Would have liked there to be things a little more covered so they weren't covered in dust

I had such a disaster happening in my basement. The water was overwhelming. Thanks to PRIDE, I was quickly put at ease. They came quickly and worked until the mess was cleaned up. They had the adequate equipment and a pleasant attitude. They also were available by phone to answer all my questions. I m so grateful for all their help. Hopefully, I will never need them again, but if I do, they would be the ones I would call.

Very efficient,helpful. and ,patient with my million questions. We re here on time went right to work got the bad mess cleaned up .

They came and did the job when everyone else was "busy".

It’s a very stressful time when your sump pump fails?. But I can’t say enough about Pride Cleaning & Restoration! They were at our door on a Saturday night at 8pm. Very professional, quick to react and get everything dry. Not to mention coming back the next few days in a row until the job was complete and everything damaged was removed. Very tidy as well, I didn’t have mud and dirt all over my house. They were very respectful of the wood flooring and doors!

The staff and owner has been very nice and professional during my fire cleanup..

Good business

They are very professional polite and thorough.