Bright Mann Contracting Inc

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It didn't.

Matthew said that this job would be too small for his company to do. This isn't a simple, stand-alone retaining wall to be removed as it is connected to the driveway. His verbal was in the range (low, even) of what I expect this job to cost.

Overall an excellent experience. Matthew Fulbright planned the job with me and there was a lot of interaction over the details. He made some good suggestions that I hadn't thought of and has a good aesthetic sense. He explained the process of the job and things like how cold weather can impact the ability to pour concrete (the job was done in December). Once the job started the crew were very efficient, kept working continuously apart from a few days where they couldn't due to the weather. They were also very considerate and a pleasure to deal with. The foreman was Matthew Millikan who was extremely courteous and helpful. One very small niggle - at the end of the job, the bare earth that needed re-grassing was only very roughly smoothed over before being seeded. I wouldn't hesitate to recommend.

Matthew Fulbright gave a very thorough, professional proposal for the work. The only reason we did not go with the proposal was that my son did most of the work.

My husband had seen a number of projects in our neighborhood (near Wash. U.) by Bright-Mann, so we gave them a call regarding our own. Working with Bright-Mann was a pleasurable experience. From working with Matthew Fullbright at the planning stages, to working with the installers, everyone was attentive and very service and customer oriented. They had good ideas and were also flexible when we had ideas we wanted to implement. There are many details to consider with a project like this. Matthew was great at walking through all the steps with patience and concern for a good end result. As for the installers, even my neighbors commented as to what nice guys they were. They were here for several weeks while doing this fairly large job, so that was important. Stamped concrete is an investment. Bright-Mann's professionalism, service, product and responsiveness represent a good value.

Communication with the Co-Owner, Mathew Fulbright, was excellent with regard to design and scheduling. There was full written disclosure of all materials and costs and the contract was fulfilled within the scheduled time. Communication with the foreman was also excellent. All requests were responded to promptly and all appointments occurred as stated. Respect was given to existing landscaping and no elements of the house or yard were damaged. Quality of the work was first class. Cleanup of the jobsite was better than expected.

EVERYONE WAS POLITE AND EASY TO WORK WITH. WE HAVE A BRICK PATIO AND OUR TAN KEYSTONE WALL LOOKS WONDERFUL WITH IT. THEY POWER WASHED EVERYTHING WHEN THEY WERE DONE. WE WERE VERY PLEASED.