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THE CARPET CENTER

Carpet Sales and Installation, Flooring Sales and Installation

About us

We are a full service flooring provider, that can handle any size job commercial or residential. We also keep a variety of stock flooring at a discounted price. We can make custom sized area rugs out of any carpet you would like.

Business highlights

18 years of trusted experience

Services we offer

Carpet sales & installation. Wood & Tile sales & installation. Free Estimates. 1 year installation guarantee.

Services we don't offer

Ask for details.

Amenities

Free Estimates
Yes


Accepted payment methods

Check
Discover
Financing Available
MasterCard
Visa

Reviews

4.910 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
90%
4
10%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.9
value
4.9
professionalism
4.9
responsiveness
5.0
punctuality
5.0
Showing 1-10 of 10 reviews

Richard B.
10/2014
5.0
carpet installation
  + -1 more
unknown
Description of Work: Replaced all existing carpet throughout our home. After estimating how much carpet would be required, they gave me a good deal on the last batch of some carpet they had. We ended up with great quality carpet that was well installed, and this really helped get our house sold. Very much appreciated. Great service. Easy to work with.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10,400

Shae J.
03/2014
5.0
flooring contractor
  + -1 more
They did a very good job and were done in one day.
Description of Work: They installed Armstrong Alterna floor tile in two bathrooms that we were remolding.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,800

Ronald W.
11/2013
5.0
flooring contractor
  + -1 more
I was on a very tight time line to get two bathrooms and a house plumbed for an aunt that broke her hip and needed to move back home from rehab. The carpet center people were compassionate and went to great lengths to get the flooring down on Thursday the week before thanksgiving. Their schedule was pretty filled up and one of the sales staff (a former installer) stepped in to do the job as regular installers were already committed. They provided and excellent product far better than any of the big box stores could do, and were able to install weeks sooner than any of the those same stores. Great price and value, on time, perfect install, well ahead of schedule. Will be buying carpet from these guys next. I highly recommend them.
Description of Work: New subfloor and sheet vinyl in two bathrooms

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$430

Tom B.
07/2013
5.0
carpet installation
  + -1 more
They were great. They delivered the product on time, got it installed and I had no problems with them at all. They had great customer service.
Description of Work: They delivered and installed carpeting for me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,800

Angie C.
07/2013
4.0
carpet installation, flooring contractor
  + 0 more
They did a wonderful job. They worked well with me and did a good job with the installation. The cost was reasonable and the workers that did the installation were very talented. The only issue I had was they did clean their daily messes very well. I will definitely use them again in the future.
Description of Work: They installed carpeting and hardwood floor throughout the whole house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$17,000

Sharon A.
07/2013
5.0
carpet installation, flooring contractor
  + 0 more
I have used them for years. They are very good. The owner is very personable and really gives you a good deal. They are good to work with.
Description of Work: They have done carpet and vinyl flooring installation for me. I have also used them for minor repairs as well.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

nanette A.
07/2013
5.0
carpet installation
  + -1 more
The service turned out very good. They were very prompt and on time. It was an excellent value for the money.
Description of Work: They installed new carpet for me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

Marc G.
07/2013
5.0
carpet installation
  + -1 more
unknown
Description of Work: I had them install carpet. They did a great job.
Rating CategoryRating out of 5
Yes, I recommend this pro

Liz M.
06/2013
5.0
carpet installation
  + -1 more
We had a GREAT experience with the carpet center outlet. Salesman knew their stuff. Its locally owned and operated....so we got to speak with the owner. We had 4500 square feet of floor space that needed covered (for our new home) so we did our research! The Carpet Center has GREAT prices! They are a smaller company (but thats a good thing) b/c we figured overhead is low...we got AMAZING prices! But even though their small they still had all the stuff we were looking for (natural hickory wide plank, glass tile, sculptured carpet, etc, etc)....Rick was very knowledgeable and had great suggestions and was extremely helpful. The product choice was great. The installation was good too. The installers were in and out in the specified time. They were courteous too. Overall, we are very pleased with our experience and know where we'll be headed the next time we need flooring. One thing worth mentioning is that they are harder to find. They are actually located behind the carwash (on Seminole). So you have to know what your looking for....but in our experience....they were worth finding:) If you need flooring.....go find The Carpet Center!!
Description of Work: Natural Hickory Hardwoods throughout main level. Carpeting in bedrooms & basement. Ceramic Tile in Bathrooms. Glass Back-splash in kitchen

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$20,000

Darren S.
10/2012
5.0
carpet installation
  + -1 more
Overall experience was very personal, friendly and helpful.
Description of Work: I had new carpet and hardwood installed in my house and was thoroughly impressed. The price and personal customer service were the stand out aspects. They keep a few options of great deals in stock which really helps if you have a tight budget or time frame. The building was hard to find (behind a carwash)but I have no other complaints. This is a mid-size, owner operated business and I recommend them to all of my friends.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

    Contact information

    3045 S Scenic Ave Ste 104, Springfield, MO 65807

    www.thecarpetcenteronline.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    Closed

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Carpet Sales and Installation,
    Flooring Sales and Installation

    FAQ

    THE CARPET CENTER is currently rated 4.9 overall out of 5.

    Sunday: Closed

    Monday: 8:00 AM - 5:00 PM

    Tuesday: 8:00 AM - 5:00 PM

    Wednesday: 8:00 AM - 5:00 PM

    Thursday: 8:00 AM - 5:00 PM

    Friday: 8:00 AM - 5:00 PM

    Saturday: Closed

    THE CARPET CENTER accepts the following forms of payment: Check,Discover,Financing Available,MasterCard,Visa
    Yes, THE CARPET CENTER offers free project estimates.
    No, THE CARPET CENTER does not offer eco-friendly accreditations.
    No, THE CARPET CENTER does not offer a senior discount.
    No, THE CARPET CENTER does not offer emergency services.
    No, THE CARPET CENTER does not offer warranties.
    THE CARPET CENTER offers the following services: Carpet sales & installation. Wood & Tile sales & installation. Free Estimates. 1 year installation guarantee.
    Ask for details.

    Contact information

    3045 S Scenic Ave Ste 104, Springfield, MO 65807

    www.thecarpetcenteronline.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    Closed