It took 3 weeks to get the computer back and I had to keep calling to find out the status of the computer. It is running a lot faster, but a lot of things I had on the computer are gone. I think a and quot;big box storeand quot; might have been cheaper and faster.
Description of Work: My computer had malware and was running slowly, the battery would not charge and the plug in to the computer was broken. The computer was cleaned, the computer plug was fixed, but he couldn't tell my why the battery would not charge. It took me 3 weeks to get the computer back and most of the stuff I had on the computer is gone. It does work a lot faster, but I think a "big box store" could have done as well. Once again I trusted what others said on Angie's list and I did not have a good experience.
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
3.0
punctuality
2.0
$295
Mary B.
02/2013
5.0
computer repair
 + -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$175
Susan S.
02/2012
5.0
computer repair
 + -1 more
John was able to meet me after work. He worked on my computer there and got everything fixed that evening. I didn't have to leave it over the weekend to be worked on. He was nice enough to show me how to do some things on my computer and he burned a DVD of most of my stored files for back up. Overall I was very pleased with the work and will use him again when something comes up.
Description of Work: I use firefox and it crashed. I wasn't able to use it or get to my bookmarks. My computer was having a lot of pop-ups and not running smoothly.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$85
Gloria S.
08/2011
5.0
computer repair, web designers
 + 0 more
John Woodman IS the Springfield Computer Guy! He provides excellent, dependable service and does what he says he will do. He also offers valuable tips to help a novice user. Very professional, knowledgeable, and dependable. You can be assured that when he is finished working on your computer, it will operate as it should. I would definitely recommend him to others and will use no one else myself the next time I inevitably need computer help.
Description of Work: I used the services of Springfield Computer Guy about a year ago. He did some networking and cleaned up the system for me. I had actually gotten a new computer and had him network everything. When he finished, everything worked perfectly!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$90
Bill H.
03/2011
5.0
computer repair
 + -1 more
I selected him from the yellow pages. On the phone he was responsive and asked good questions. We established an appointed time for a house call. He was punctual, professional, and knowledgeable. Low key. Ready to answer any question and speak layman's language. Computer was in much better shape when he left and the cost was most reasonaable.
Description of Work: My computer was not working, wouldn't start. He came to my home and got it going and tuned it up while he was here. Very knowledgeable.
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Service Categories
Computer Repair,
Website Design & Development,
Computer Training
FAQ
Springfield Computer Guy is currently rated 4.6 overall out of 5.
Sunday: Closed
Monday: 9:00 AM - 9:00 PM
Tuesday: 9:00 AM - 9:00 PM
Wednesday: 9:00 AM - 9:00 PM
Thursday: 9:00 AM - 9:00 PM
Friday: 9:00 AM - 9:00 PM
Saturday: 9:00 AM - 9:00 PM
Springfield Computer Guy accepts the following forms of payment: Check,PayPal
No, Springfield Computer Guy does not offer free project estimates.
No, Springfield Computer Guy does not offer eco-friendly accreditations.
No, Springfield Computer Guy does not offer a senior discount.
No, Springfield Computer Guy does not offer emergency services.
No, Springfield Computer Guy does not offer warranties.
Springfield Computer Guy offers the following services: Computer repair, web site design, maintenance & hosting.