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Resolve IT Computers

Computer Repair, Stereo and Home Theater Systems, Computer Sales

About us

An On-site computer repair company. We go on-site to business and homes to resolve computer problems, consult, give estimates, and sell computers. There are no trip charges. Service fee is $75 per hour with a 1 hour minimum charge. Computer parts/software prices vary but are often available for immediate installation/configuration. Angie's List members will receive 20% off of the labor charge for any job.

Business highlights

14 years of trusted experience
Emergency Services Offered

Services we offer

virus / spyware removal, error messages, computer slow or won't boot up, networks (wired / wireless), laptop repairs, data transfer (old pc to new pc), business applications / networks, deliver and / or setup new pc, internet / email problems, remote assistance (connect and resolve problems over a functioning broadband internet connection)

Services we don't offer

website design, programming

Amenities

Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Reviews

4.85 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
80%
4
20%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.4
professionalism
4.8
responsiveness
4.8
punctuality
4.8
Showing 1-5 of 5 reviews

Daniel H.
12/2016
5.0
computer repair
  + -1 more
This is the third time I've used their service. After the first time, I knew I would come back to them if I ever had any technical issue I needed help with. Their knowledge and understanding of the field is amazing. Also, just speaking of tech services is general, I've had several different ones over the years in different cities, and none are anywhere close to IT Resolve in terms of quality of service or price of or just being generally great, likable people. I've recommended their service to all my friends in the area, and there's simply no better choice in Springfield.
Description of Work: To get what I wanted to have, I was looking into buying a NAS for $600+. Instead I messaged Logon and he thought of a way to achieve what I wanted to for extremely cheap. I now have exactly what I wanted and he helped me save hundreds in the process.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

tim P.
01/2016
5.0
computer repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Steve L.
04/2014
5.0
computer repair
  + -1 more
BRILLIANT. these fellows are knowledgeable, professional and prompt. I firmly suggest to anyone that DOESN'T want to bundle up a sick computer, and take it to the computer Doc; let these guys come to you. It's well worth the small, small added expense. They also have a variety of maintainance plans that are quite fair. I'm sold. They're my new goto Gurus!
Description of Work: Repaired a not-so-old Dell that had some pretty bad hiccups and was well on the way to extinction. Got me up and running again better than ever. Also explained and coached to this "un-techie" some relatively easy safeguards to implement, to avoid future glitches.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Judith S.
03/2014
4.0
computer repair
  + -1 more
Was much easier than I expected. Had time left over and checked out my computer and set up anti-malware.
Description of Work: Set up blu-ray for Netflix

Rating CategoryRating out of 5
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$90

Lana L.
07/2012
5.0
computer repair, home theater design
  + 0 more
The gentlemen is very responsive and is very knowledgable with technology. He is very quick to fix your problems, and sometimes he doesn't even need to come to my house to fix the problem.
Description of Work: I used Resolve IT Computers to set up and rewire all of our sound system They also set up my television and VCR.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$112

    Contact information

    4059 S Eaton Ave, Springfield, MO 65807

    www.resolveitcomputers.com

    Service hours

    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 7:00 PM
    Wednesday:
    8:00 AM - 7:00 PM
    Thursday:
    8:00 AM - 7:00 PM
    Friday:
    8:00 AM - 7:00 PM
    Saturday:
    8:00 AM - 7:00 PM

    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Computer Repair,
    Stereo and Home Theater Systems,
    Computer Sales

    FAQ

    Resolve IT Computers is currently rated 4.8 overall out of 5.

    Monday: 8:00 AM - 5:00 PM

    Tuesday: 8:00 AM - 7:00 PM

    Wednesday: 8:00 AM - 7:00 PM

    Thursday: 8:00 AM - 7:00 PM

    Friday: 8:00 AM - 7:00 PM

    Saturday: 8:00 AM - 7:00 PM

    Resolve IT Computers accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
    No, Resolve IT Computers does not offer free project estimates.
    No, Resolve IT Computers does not offer eco-friendly accreditations.
    No, Resolve IT Computers does not offer a senior discount.
    Yes, Resolve IT Computers offers emergency services.
    Yes, Resolve IT Computers offers warranties.
    Resolve IT Computers offers the following services: virus / spyware removal, error messages, computer slow or won't boot up, networks (wired / wireless), laptop repairs, data transfer (old pc to new pc), business applications / networks, deliver and / or setup new pc, internet / email problems, remote assistance (connect and resolve problems over a functioning broadband internet connection)
    website design, programming

    Contact information

    4059 S Eaton Ave, Springfield, MO 65807

    www.resolveitcomputers.com

    Service hours

    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 7:00 PM
    Wednesday:
    8:00 AM - 7:00 PM
    Thursday:
    8:00 AM - 7:00 PM
    Friday:
    8:00 AM - 7:00 PM
    Saturday:
    8:00 AM - 7:00 PM