We are very happy with the service provided by the Janitor Jane wonder-women. We are an elderly couple who really appreciates having this service come once a month. Everyone is friendly, very professional and they do a great job. They do it all, the whole house.. A to Z! The house looks and smells great when they leave. I really appreciate how careful they dust! They treat all of my collectibles with same pride as I do. I really can't say enough good things. Highly recommend.
Description of Work: Janitor Jane crew comes once a month to clean house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Linda M.
11/2013
5.0
house cleaning
+ -1 more
A couple of things were missed on their last visit and they were out the next day to make everything right. They were very helpful and upbeat and just wanted to make sure we were happy. We also received a follow-up call from the office to make sure all was taken care of, which was appreciated. A great group to work with.
Description of Work: Vacuumed, dusted furniture, cleaned hard floors, cleaned kitchen counters and sink, cleaned mirrors and bathroom fixtures, emptied trash.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$80
Kim D.
05/2013
2.0
house cleaning
+ -1 more
This was a newly purchased home with no furniture that I wanted professionally cleaned.... we were moving into this home and I wanted quality cleaning top to bottom. I instructed the girls as to what I wanted, and I left the premises. Apparently the very young inexperienced girls did not understand my expectations. I wanted a thorough cleaning, which I felt would be very easy to accomplish with no furniture or any items moved in yet. I wanted wood floors swept and mopped, cobwebs removed, window sills cleaned, oven cleaned, drawers and cabinets cleaned, etc. The home had been very well taken care of so it was not a major job. When I returned the "girls" were laughing and talking about their weekend etc. They did appear to be cleaning.....however upon inspection I found cobwebs, drawers not wiped down, oven not cleaned, and window sills not cleaned in rooms they told me they were finished. The house was only 2200 sq. ft. I had been gone 4 hours. I did call the company to express my concerns and they did come back at no additional charge. It was still my opinion the cleaning was not thorough the second time around. but I figured if by the second time it wasn't done properly it wouldn't be done any better a third time. I felt my time and money were wasted.
Description of Work: Deep cleaning of a newly purchased home that we had yet to move to.
Rating Category
Rating out of 5
quality
2.0
value
3.0
professionalism
2.0
responsiveness
4.0
punctuality
4.0
$150
Mike & Terri S.
02/2013
5.0
house cleaning
+ -1 more
It went better than expected. Didn't have to supply anything. They had all their own supplies and even purchased their own cleaner for the cleaning of the smokey apartment.
Description of Work: Had a tenant vacate leaving the apartment in total need of thorough cleaning. We gave them Short notice and they were there the next day. They not only did a supreme job cleaning the dirty apartment, but also cleaned smokey walls left in another apartment. The apartment was cleaner than previous private cleaner we used before and the apartment rented quickly after that. We live out of town and instead of leaving invoice with our manager, the office was able to send invoice to my email.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$180
Hope R.
06/2012
2.0
house cleaning
+ -1 more
Overall, did not clean to expectations and did not respond to phone call about issues despite the fact that I gave extra money for the prompt service. This is the one positive thing I can say about the service.
Description of Work: Hired Janitor Jane on a recommendation. I needed her at short notice to clean house for a party. I called about 3 days before and they cleaned the day of the party. They did not dust under any of my chairs which you could see the thick layer of dust on the hard wood floors. They locked my bathroom door downstairs which was for guests to use and it was a push lock so no key. They did not bother to call to inform me of this problem knowing I was going to have about 30 guests over to my house that evening. Thank goodness, I came home early and had a good friend who good unlock the door for me. I had left extra money for them because of the prompt service, but have paid other services less for a better job. When I called to leave a message to point out these problems, I did not even get a professional courtesy call to explain the situation or apologize for these issues. Would not recommend them. Possibly would have considered it and given a better review had these issues been handled in a more professional manner as I would expect from any business.
Rating Category
Rating out of 5
quality
2.0
value
2.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0
$200
john S.
05/2012
5.0
house cleaning
+ -1 more
.
Description of Work: Service provider not in report.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$70
Contact information
1911 S National Ave Ste 105, Springfield, MO 65804
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Service Categories
House Cleaning
FAQ
Janitor Jane Cleaning Services is currently rated 4.1 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: Closed
Janitor Jane Cleaning Services accepts the following forms of payment: Check
Yes, Janitor Jane Cleaning Services offers free project estimates.
Yes, Janitor Jane Cleaning Services offers eco-friendly accreditations.
No, Janitor Jane Cleaning Services does not offer a senior discount.
No, Janitor Jane Cleaning Services does not offer emergency services.
No, Janitor Jane Cleaning Services does not offer warranties.
Janitor Jane Cleaning Services offers the following services: House, office, rental, church, apartment, spring cleaning.
Contact information
1911 S National Ave Ste 105, Springfield, MO 65804