They were punctual and did show me the buildup of debris in my vents. They also were able to convince me that the chemicals they sprayed into the ductwork under pressure would keep the bacteria and mold down for several years. They took pictures of the work under the house so I could see how much cleaner it was after removing and replacing the old insulation that was hanging down and saturated with moisture. I was pleased until I learned much later that their photos didn't include the 1/4 of the area which had no insulation at all. Don't call this company. If you do, then make sure that you send someone under the house before you pay them to be sure they put insulation everywhere.
Description of Work: Initially they were called to clean airducts at the advertised price of $49.95, but after they got here and explained their service, they convinced me that it would be best to ALSO clean the supply and return main, clean the air conditioner coil, treat the ducts with anti-bacterial and mildicide products, plus they charged individually for each vent. The price of the cleaning service turned out to be $673.11 instead of the $49.95 they advertised. However, they did do a clean and thorough job and my house was about 45 years old having never had vents cleaned before, so I paid it without getting another estimate. Then, I decided to hire them to come and remove all of my old crawlspace insulation under the floors and treat the underfloor with mildicide. They also replaced all the underside with new insulation, and spread a plastic vapor barrier on the dirt to keep moisture from the ground from penetrating back into the insulation. It wasn't until a year and a half later when my termite guy went under the house that I learned that they had not put insulation under the floor in the tighter area under my kitchen, so I don't think I got what I paid for. I would NOT recommend this company, in spite of the fact that I am satisfied that the crawl space needed new insulation and they did a good job of cleaning the area up.
Rating Category
Rating out of 5
quality
4.0
value
1.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
$3,400
Isaac C.
10/2009
3.0
air duct cleaning
 + -1 more
He explained why I needed it but failed to provide sufficient evidence of mold contaminents. He said before the service that he would show in detail my blower and AC coils before and after to demonstrate the improvement in condition. I have also learned since having this job done that it is very common to have the company snake a camera through the duct work to again show improvement. Overall, I cannot prove or disprove the quality of service because it was never proven to me - this leaves my suspicious.
Description of Work: The full deal - cleaned ducts and used chemical treatment to get rid of mold, mildew, dust mites and applied sealant. I also had my carpets steam cleaned by this company at the same time (very unsatisfied with that job which unfortunately leaves me with a sour taste in my mouth about the air duct cleaning too).
Rating Category
Rating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
4.0
punctuality
5.0
$580
ilona H.
08/2009
5.0
air duct cleaning
 + -1 more
Four guys (Adam, Denny. Darin, & Gil) came to do the job because they were headed to a larger job after cleaning our condo. Explained everything in detail. Persuaded with education rather than sales pitch. They were very thorough and inspected by lead when finished. We were happily satisfied with the team and their behavior.
Description of Work: Cleaned vents, main, and heating/air unit (housing and coils), sanitized, mildicide, and sealer. Fully cleaned, serviced, and decontaminated. Warranty to return and clean at any time for cost of sealant reapplication.
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Service Categories
Air Duct Cleaning
FAQ
Indoor Air Solutions LLC is currently rated 3.3 overall out of 5.
No, Indoor Air Solutions LLC does not offer free project estimates.
No, Indoor Air Solutions LLC does not offer eco-friendly accreditations.
No, Indoor Air Solutions LLC does not offer a senior discount.
No, Indoor Air Solutions LLC does not offer emergency services.
No, Indoor Air Solutions LLC does not offer warranties.