Foundation Recovery Systems

this is the 4th project that I have used Foundation Recovery Systems for to repair my basement walls and the work is always spot on. On this project it was more wall anchors and Devon Brown and his crew did excellent work and were very informative about the work they were doing. They drove on very icy roads for three to four hours to get to my home.

Everyone was very professional and knowledgeable.

This is the 4th project that I have used Foundation Recovery Systems to repair my 40 year old basement walls.. sump pump, wall excavation, wall anchors, interior water guttering. Over the past 3 years, no matter how big or small, my issue is handled as if I am the most important customer. I have always been treated great!. Always arriving on time, and such friendly employees that will answer whatever questions I may have, Thanks to all that have been assigned to my projects! Dustin, Tyler and Tom have such great personalities that it was pleasant to be around them throughout the day.

.

The work has not started yet so I cannot rate the actual work.

Shaq and Zac did outstanding work on raising our garage, porch and sidewalk and creating a drain in the sidewalk for rain spout. Very professional, polite, answered all questions and cleaned up afterwards. Extremely pleased with the work!

The people were respectful and nice, but some mistakes were made in the initial bidding, and some of the work early on caused more costly repairs to be needed. I had to have workers and sales representative come back out on a different day to complete the job. I also had to agree to loosing some warranties and guarantees of work holding up over time and/or fixing the initial leak issue unless I agreed to pay double the planned costs to complete the project.properly. The solution recommended to us seems to he helping so far, but isn't very asthectucaly pleasing on the our front porch of our home. Also workers posted out a trip hazard on out sidewalk due to land settlement and I even mentioned it to our sales representative. Surprisingly he didn't offer fixing it or selling me options for fixing it. I found this very odd since it's one.of their companies biggest selling/marketing campaigns?

Miguel,Sam,and Tre were very professional. The entire process was explained and my questions were all answered. Miguel contacted the owner for consultation throughout the process. Intellijacks look great and we can now close our bathroom door. The job was cleaned up showing they cared! Will be calling them again for a dranage job!

The worker didn't wear a mask.

They did an excellent job from appointment to estimate to the work being done. They use a high level of materials much better than the other estimates and the workers were very courteous. Great job!!!!

They were quick to respond, were there when they told us they would be and when they left you could not even tell they had been there. They explained the whole process and were happy to answer any questions.

They worked very cleanly and walked job with me when they were done

Make sure what you discussed is in the contract

TT Greg was very satisfied with professionals that assisted him and completed project overall he is very happy and pleased because he also received a discount for being a senior citizen

Showed up when they said they would. Got it done in a timely manner. Walked thru before they started to make sure what I wanted done. Polite and courteous.

From the start there was clear and frequent communication. Every time commitment was met. Staff in office were friendly and helpful. Project manager and crew leader were professional and had good attention to detail. I would use them again if the need arose.

Poor time management. Poor communication. Poor overall rating. Read about the company on the BBB website. The unresolved complaints listed there are true. I wish I had read it BEFORE I hired them. The job is done now, I am thankful for that, but the company needs to do some serious work on their customer interactions, communications, documentation, and timeliness.

Tyler Morris performed a foundation adjustment and did a good job. He call me to let me know he was on his way and this saved me time.

David was able and willing to answer all of my questions. The crew who completed the work was very professional and I would highly recommend foundation recovery to anyone.

Mike was friendly, on time, fair and honest. He provided reasonable solutions to our issue.

Friendly and professional. The concrete work was excellent!

Great work. Thanks for all of the hard work guys.

Very professional and a great price!!!