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F & S Heating & Cooling - Master Air

Heating and Air Conditioning, Electrical

About us

Complete Commercial and Residential Heating and Cooling service. Installation and service for all models, duct work and seasonal maintenance.

Business highlights

42 years of trusted experience
Emergency Services Offered

Services we offer

Heating & Air Conditioning, Geothermal, Wood boilers, Water heating

Services we don't offer

Plumbing.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

Check
Financing Available
MasterCard
Visa

Reviews

4.27 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
71%
4
0%
3
0%
2
0%
1
29%


Rating CategoryRating out of 5
quality
4.0
value
3.8
professionalism
4.0
responsiveness
3.9
punctuality
3.9
Showing 1-7 of 7 reviews

Tyler M.
05/2020
1.0
electrician
  + -1 more
Absolutely terrible lie after lie after lie . It was the worst experience I've ever had ! After four visits and outrageous fees still never fixed nothing but more problems. Won't communicate, extremely unprofessional ! Be very aware of the Jason he has real issues.
Description of Work: Replacement of unit

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$2,500

Response from F & S Heating & Cooling - Master Air
Hello [Member Name Removed], this is the third inaccurate review that you, [Member Name Removed] your wife, and your buddy [Member Name Removed] have left. Do you have any proof of payment? We have never received a dime from you and that would be just one of the reasons we didn't come back to your home. Secondly I can not send one of my employees to your home when you are threatening physical violence.

Lawrence S.
02/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: They do all our heating and A/C service. They have been forthright and honest. They are good.
Rating CategoryRating out of 5
Yes, I recommend this pro

Walt R.
02/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: They installed a new heating and cooling system. They also repaired the system when some varmints got in the system. It was awesome. They have been really supportive and when we call they come right out
Rating CategoryRating out of 5
Yes, I recommend this pro

David G.
11/2015
5.0
heating & air conditioning/hvac
  + -1 more
They came right away, and found a short in the wiring in minutes. Very professional and efficient. I will definitely use again! Outstanding work! Glad to know there are still reputable companies out there.
Description of Work: Furnace was not working!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$53

Robert P.
01/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,400

Greg P.
12/2014
1.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: They did not show up for the first appointment. They called to cancel they were over booked. |A week later after not hearing from them I called them to set a second appointment. |The second appointment was set five days from the first appointment. |I called and canceled their appointment when they were 2 hours late from the scheduled time. |I had finally gave up trying to work with them.

Rating CategoryRating out of 5
responsiveness
2.0
punctuality
1.0


Response from F & S Heating & Cooling - Master Air
As a homeowner I understand the frustration that must have come from your experience, I want to offer my deepest apologies, and insure you I am tracking down how you fell through a crack to insure this never happens to you or any of our other customers again. Thank you Jason Frerking, V.P

Richard F.
07/2013
5.0
heating & air conditioning/hvac
  + -1 more
They have Rheem products and they have just a pretty good reputation for reliability and they had a decent price when they gave me a quote. They were following all the federal state guidelines for getting me rebates so that's why I use them. They're usually prompt and they get the work done quick and they took care of business.
Description of Work: I used Fraking Heating & Cooling. They installed a new air conditioning and heating unit about 5 years ago. They come out twice a year, pre-summer AC maintenance check and fall for heat.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$159

    Contact information

    PO Box 2062, Springfield, MO 65801

    www.fandsmasterair.com

    Service hours

    Sunday:
    12:00 AM - 12:00 AM
    Monday:
    12:00 AM - 12:00 AM
    Tuesday:
    12:00 AM - 12:00 AM
    Wednesday:
    12:00 AM - 12:00 AM
    Thursday:
    12:00 AM - 12:00 AM
    Friday:
    12:00 AM - 12:00 AM
    Saturday:
    12:00 AM - 12:00 AM

    Licensing

    Bonded

    Insured

    Licensed*
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Heating and Air Conditioning,
    Electrical

    FAQ

    F & S Heating & Cooling - Master Air is currently rated 4.2 overall out of 5.

    Sunday: 12:00 AM - 12:00 AM

    Monday: 12:00 AM - 12:00 AM

    Tuesday: 12:00 AM - 12:00 AM

    Wednesday: 12:00 AM - 12:00 AM

    Thursday: 12:00 AM - 12:00 AM

    Friday: 12:00 AM - 12:00 AM

    Saturday: 12:00 AM - 12:00 AM

    F & S Heating & Cooling - Master Air accepts the following forms of payment: Check,Financing Available,MasterCard,Visa
    Yes, F & S Heating & Cooling - Master Air offers free project estimates.
    No, F & S Heating & Cooling - Master Air does not offer eco-friendly accreditations.
    Yes, F & S Heating & Cooling - Master Air offers a 10% senior discount.
    Yes, F & S Heating & Cooling - Master Air offers emergency services.
    Yes, F & S Heating & Cooling - Master Air offers warranties.
    F & S Heating & Cooling - Master Air offers the following services: Heating & Air Conditioning, Geothermal, Wood boilers, Water heating
    Plumbing.

    Contact information

    PO Box 2062, Springfield, MO 65801

    www.fandsmasterair.com

    Service hours

    Sunday:
    12:00 AM - 12:00 AM
    Monday:
    12:00 AM - 12:00 AM
    Tuesday:
    12:00 AM - 12:00 AM
    Wednesday:
    12:00 AM - 12:00 AM
    Thursday:
    12:00 AM - 12:00 AM
    Friday:
    12:00 AM - 12:00 AM
    Saturday:
    12:00 AM - 12:00 AM