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Dependable Plumbing

Plumbing, Drain Cleaning, Sewer Cleaning,

About us

We are a full service plumbing and gas piping company that services Springfield, MO and the surrounding areas within a 80 mile radius.

Business highlights

15 years of trusted experience

Services we offer

Residential & commercial repair, replacement plumbing, gas fitter, log installation, water lines, sewer and drain cleaning, disposals, sewer lines, tolites, water heater, septic tank, sump pump, water sofners, jetter, excavation, low presure system, back flow & showers.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%



Accepted payment methods

Check
Discover
Financing Available
MasterCard
Visa

Reviews

4.610 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
90%
4
0%
3
0%
2
0%
1
10%


Rating CategoryRating out of 5
quality
4.6
value
4.8
professionalism
4.7
responsiveness
4.6
punctuality
4.4
Showing 1-10 of 10 reviews

marye G.
05/2018
5.0
plumbing
  + -1 more
The plumber showed up on time, called us before arriving, and finished the work promptly. They have always been polite and professional. We would recommend them highly.
Description of Work: We had an overflowing toilet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$251

marye G.
09/2016
5.0
plumbing
  + -1 more
Charles has performed several repairs for us. He is polite, on time, and his fees are reasonable. I would recommend him to anyone.
Description of Work: Replacing faucets, shut off valve replacement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120,240

Nathan H.
08/2016
5.0
plumbing
  + -1 more
The first visit was an A+! The technician was super super helpful, friendly, professional and did an amazing job. I did have to chase down HSA to get them to follow up, we wound up needing some toilets replaced. I was at work for the follow up visit and there have been zero problems since, my only issue was we have small children and the new set of toilets they installed were a few inches taller and have made potty training a little more precarious, I did wish they had contacted us about what type/size we could have had installed with in the range that our home warranty would have allowed. Out side of that one communication issue they were great!
Description of Work: They were the plumbers HSA used for our warrenty

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

marye G.
05/2016
5.0
plumbing
  + -1 more
unknown
Description of Work: Excellent quality of work, worked well with our needs, fees very reasonable, would hire again if needed.
Rating CategoryRating out of 5
Yes, I recommend this pro

Jay M.
08/2015
5.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Clarence B.
04/2015
5.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Shelly Y.
10/2013
5.0
plumbing
  + -1 more
It went great. I think they are reasonably priced and courteous of my home. For example, they wore the booties on their feet. I recommend this company to others.
Description of Work: They installed a new garbage disposal.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

JIn S.
07/2013
5.0
plumbing
  + -1 more
Charles has been taking care of all plumbing needs for several years. We went with him after he started his own company. He is very reliable and show up when he says he will. He calls when he is on the way and never leaves any mess. He will inform you of items that may need replacement in the future BUT never pushs anything on you in a sales pitch. We have complete trust in him and highly reccomend him
Description of Work: Annual check/repair/adjustment of plumbing items in home

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Lisa M.
01/2013
1.0
plumbing
  + -1 more
See above.
Description of Work: Most undependable plumber I have ever dealt with. I hired him to replace two bathroom faucets. He told me that to do a good job it would take two hours for each faucet. He than chuckled and said, "I could do them in 30 minutes, but it wouldn't be a good job." I told him I had an appointment at 4 p.m. and would have to leave at 3:30. He said that would be no problem, he would be there by 9 a.m. At 9:30 he called, stating he would be at my home in 10 minutes. At 10:30 he called, stating he would arrive in 5 minutes. At 11:15 he arrived; and I reminded him I had to leave at 3:30. He started to work and was friendly and seemed knowledgable. At 11:45 he received a phone call and then told me he needed to leave for 30 minutes to help another customer. I was not happy about this and again reminded him that I had to leave at 3:30. He said, "No problem. I WILL BE BACK BY 12:30". At 2 p.m. I called him to ask where he was. He said, I'm on my way, I'll be there in 5 minutes." At 2:40 he finally showed up. I reminded him that he had told me he could not do a good job in 30 minutes. He smiled and said, "Oh, no, it will be fine." This experience was extremely stressful and took up my entire day. At no time did I raise my voice or get unpleasant with him (neither did he with . I ultimately had to pay another plumber to repair work that was done improperly.

Rating CategoryRating out of 5
quality
2.0
value
3.0
professionalism
2.0
responsiveness
2.0
punctuality
1.0

$225

Response from Dependable Plumbing
We apologize for your unpleasant experience with our services. We do provide a One Year Installation Warranty on Home Owner Supplied Fixtures. So if there are any defects of installation do to workmanship we will redo the work at no charge. Also, we hope you are enjoying your raised shower head as it was kind of low. We hope that you will allow us to redeem ourselves in the future. Thank you and Have a Great 2013!

Dace M.
09/2012
5.0
plumbing
  + -1 more
Dependable plumbing (Charles) was recommended by the cabinet people we were using . My husband and I were both extremely pleased with his expertise and our finished laundry room/outside faucet. Charles was prompt, courteous, extremely clean, professional and above all knowledgable.
Description of Work: We remodeled our laundry room and we used Charles of Dependable plumbing. When he came out to do the roughing in of the sink, i had him add an outside faucet (this price is not included above ) The outside faucet is so handy, we had not had one before behind the house. He returned when the laundry room was complete and put in the sink.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

Response from Dependable Plumbing
Thank you! We are happy to know that you appreciate the value of our services. Have a Great 2013!

    Contact information

    2030 S Golden Ave, Springfield, MO 65807

    www.dependableplumbingllc.com

    Service hours

    Sunday:
    Open All Day
    Monday:
    Open All Day
    Tuesday:
    Open All Day
    Wednesday:
    Open All Day
    Thursday:
    Open All Day
    Friday:
    Open All Day
    Saturday:
    Open All Day

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Plumbing,
    Drain Cleaning,
    Sewer Cleaning,
    Natural Gas Lines,
    Drain Pipe Installation,
    Wells and Pumps,
    Gas Logs,
    Water Filtration and Softening,
    Water Heaters,
    Septic Systems,
    Excavating

    FAQ

    Dependable Plumbing is currently rated 4.6 overall out of 5.

    Sunday: Open All Day

    Monday: Open All Day

    Tuesday: Open All Day

    Wednesday: Open All Day

    Thursday: Open All Day

    Friday: Open All Day

    Saturday: Open All Day

    Dependable Plumbing accepts the following forms of payment: Check,Discover,Financing Available,MasterCard,Visa
    Yes, Dependable Plumbing offers free project estimates.
    No, Dependable Plumbing does not offer eco-friendly accreditations.
    No, Dependable Plumbing does not offer a senior discount.
    No, Dependable Plumbing does not offer emergency services.
    Yes, Dependable Plumbing offers warranties.
    Dependable Plumbing offers the following services: Residential & commercial repair, replacement plumbing, gas fitter, log installation, water lines, sewer and drain cleaning, disposals, sewer lines, tolites, water heater, septic tank, sump pump, water sofners, jetter, excavation, low presure system, back flow & showers.

    Contact information

    2030 S Golden Ave, Springfield, MO 65807

    www.dependableplumbingllc.com

    Service hours

    Sunday:
    Open All Day
    Monday:
    Open All Day
    Tuesday:
    Open All Day
    Wednesday:
    Open All Day
    Thursday:
    Open All Day
    Friday:
    Open All Day
    Saturday:
    Open All Day