A-1 Guarantee Roofing has been in business since 1992 in the same location, with the same ownership and phone number. We have been accredited by the BBB since 1998, and have earned their highest A+ rating. In addition to our industry-leading 5-year contractor warranty, we are factory certified to offer extended manufacturer warranties by GAF under their Master Elite program. We have 20 regular employees. Please visit our website or give us a call for more information. Award winning.
A-1 Guarantee Roofing did a great job. Professional and competent staff and excellent workmanship. They were on time, for the committed start and completion dates. They cleaned up well after the project was completed. The A-1 TEAM communicated well. I would definitely recommend them to anyone needing a roof repair or roof replacement.
Description of Work: Tear of and replacement of total roof.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$17,000
Juanita M.
09/2023
5.0
roofing
 + -1 more
They done a wonderful job and a timely job. They left everything neat and tidy.
Description of Work: Roof repair and gutter screens.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,327
Dyke H.
10/2022
5.0
gutter repair, roofing
 + 0 more
The crews were very nice and polite and they cleaned up thoroughly after they were done.
Description of Work: Complete roof with replacement of some fascia and new gutters with gutter shields.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$14,000
Sherry M.
10/2022
5.0
gutter repair, roofing
 + 0 more
Excellent workmanship would definitely recommend A-1
Description of Work: Complete new roof
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$11,700
M Rebecca T.
05/2022
5.0
roofing
 + -1 more
This was the most efficient businesses we had ever dealt with. We called them and asked for their estimator to come and an appointment was made and he was here right on time. Chad was very good to work with and very polite. He was very good at explaining everything to us and showed us what all needed to be done. We gave him our order that very day and within about two weeks the crew was here to do our roof. All the crewmen were very polite and worked very hard at getting the job done promptly. Their workmanship was excellent and they cleaned up the yard very good and it all looked perfect when they left. The two inspectors that came were very friendly and polite. We would recommend A-1 Roofing to anyone that needs a roof job!! Jerry & Becky Tharp - Monett, MO
Description of Work: Complete tear off and reroofing of house, attached garage, carport, & storage shed
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from A-1 Guarantee Roofing Inc
Thank you for the kind words Its always a pleasure working with such great customers we appreciate you trusting us with your roofing project and we also truly appreciate your business greatly.
Rhonda R.
10/2021
5.0
roofing
 + -1 more
It went PERFECTLY! I HIGHLY recommend A-1 Roofing If you want an truly HONEST, hardworking company then this is the company for you!! I can't begin to tell you how wonderful this company and their staff is! Chad was so kind, understanding of my needs and courteous through the quoting process and beyond! If you need all the t's crossed and the i's dotted this is your man!! The installation crew were incredibly respectful of our property and did such quality work in a very timely fashion. They kept things picked up as they went and removed debris each day! The onsite inspectors and crew leader made sure all the contract details were adhered to, as well as doing a final inspection of the installation to insure everything was as it should be! The job was completed on-time, with no "surprises" or upcharges. I did contact other roofing companies, one in particular was not so honest-so if you don't want to worry about this HIRE A-1 GUARANTEE ROOFING
Description of Work: complete Re-roof
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$16,000
Rusty O.
05/2021
5.0
gutter repair, roofing
 + 0 more
A-1 Guarantee Roofing certainly has their business running smoothly from start to finished. We made the call for an estimate and that was done immediately. Ordered the roofing materials and set a date for installation - was done on the agreed date. The crew was here on time and all of them were courteous, worked all day, cleaned up every night before leaving and let us know they would be back the next a.m. - always on time. Five days of roofing and they were finished on the fifth day p.m. Everything cleaned up and you could not tell that they had been there. We would highly recommend this Company to everyone. Out standing Company !!
Description of Work: Complete 6000 ft. roof tear off and replacement.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Susan M.
05/2021
5.0
roofing, skylights
 + 0 more
Was very happy with end result. Went from a shack roof to composition in three days. From salesperson to contractor everything went smoothly. Highly recommend A-1 roofing
Description of Work: placed roof
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Patsy C.
08/2020
5.0
gutter repair, roofing
 + 0 more
We first met with Troy who was friendly and professional. Crew did an excellent job and did a great job cleaning up. Was very impressed that someone from the company came to inspect the job before we received a bill.
Description of Work: Roof replacement on private residence damaged by hail
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$8,600
Response from A-1 Guarantee Roofing Inc
Thank you very much for the kind words. We really value you and a customer and appreciate that you took the time for the review.
pam K.
05/2020
5.0
gutter repair, roofing
 + 0 more
I sell insurance and have for 40 years I am very particular especially with my own home and have never had to file a claim of my own but did this time I have had a-1 do several repairs always very neat and fair and honest I was so impressed with the complete roof job and the no mess I couldn't even tell they had been there each day when I came home from the office that is so unheard of absolutely the best roofing company I have seen especially for honestly and professional will always use and recommend them in the future thanks pam king nationwide insurance
Description of Work: complete tear off and replace
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$16,500
Response from A-1 Guarantee Roofing Inc
Thank you very much. We really appreciate your continued business and we are very grateful that you took the time to review our company.
Janet T.
04/2020
5.0
gutter repair, roofing
 + 0 more
I appreciated great communication and a job well done.
Description of Work: new roof and new gutters
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$11,856
Response from A-1 Guarantee Roofing Inc
Thank you for the review and we truly appreciate your business. Hope you have a blessed day.
jessie T.
02/2020
5.0
roofing
 + -1 more
When we built our house we got a new roof. We love the product and the install!
Description of Work: roofing
Rating Category
Rating out of 5
Yes, I recommend this pro
Response from A-1 Guarantee Roofing Inc
You have a beautiful home and thank you for the review. Your Certainteed Landmark Pro is a very classy roof.
larry M.
07/2019
1.0
roofing
 + -1 more
Left phone message and never returned my call.
Description of Work: Roof repair
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
Response from A-1 Guarantee Roofing Inc
[Member Name Removed] After looking into this we find that you called our company asking for a roof leak estimate on June 25, 2019 and reading the notes that we have in our system we are finding when the call from you came in our receptionist informed you that it would need to go on our waiting list and that our estimators are 3 to 4 weeks behind on giving estimates for repairs. Our company has experience a very high volume of calls with the recent storms and excessive amount of rain. We are very sorry we were unable to to get back any sooner and wish you the best of luck with your repairs.
Brad M.
05/2017
1.0
roofing
 + -1 more
I called, and was told that it would be four weeks before anyone could come out to my home to look at the damage. Four weeks is much too long, as it will rain before then. They weren't very sympathetic.
Description of Work: Have wind damage to roof.
Rating Category
Rating out of 5
responsiveness
1.0
Response from A-1 Guarantee Roofing Inc
[Member Name Removed] Sorry you have ill feelings about our company being behind on FREE roof estimates. We try our hardest to provide honest and dependable service to all our potential clients with Professional Honest Qualified people. Unfortunately with all the recent rains and small pockets of hail in several of the small surrounding areas we are extremely busy and have quite the waiting list at this time and we only have 4 full time estimators to field literally hundreds of roof issues and provide FREE roof estimates. Once again sorry you feel like we have not served you well hope you find A fix to your problems !!!
H.RICHARD C.
02/2017
5.0
gutter repair, roofing
 + 0 more
They were excellent. I've recommended them to other people. He's very, very efficient. It's hard to compare the price because I didn't have any other person give me an estimate. I was impressed with the individual he was dressed very nicely, had a beautiful truck, very polite and he was very efficient. I was very pleased. I have faith in the program Angie's List & I was impressed with the way he presented himself. He was very professional.
Description of Work: Repaired roof and did some gutter work
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from A-1 Guarantee Roofing Inc
Thank you, very much. Its nice customers like you that make our job more enjoyable and we are so very happy you are pleased with our work.
Mark H.
10/2016
5.0
roofing
 + -1 more
I called A-1 Guarantee Roofing and set up an appointment. The roofer called me and told me when he would be there. He was right on time and up on the roof in no time. After he inspected my roof and attic, he informed me of what he thought was the source of the problem, a nail at one of the vents wasn't put in quite right. He gave me 2 options, and I told him which one sounded best to me. He arrived a few days later and made the repair. There has been at least 3 times when the leak would have appeared. I have not seen a leak since the repair. The billing was sent to me and matched exactly as we had discussed. The 2 people that I had contact with were very professional and friendly.
Description of Work: I had a small leak in my roof. It would only happen intermittently, during a very hard rain with high winds. It had been noticed for quite a few months.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$75
Fred R.
05/2016
5.0
roofing
 + -1 more
All went very well.? Because of lawn irrigation system, all old material had to be carried to driveway area to be trucked away which made the job more difficult.? Crew cleaned up each night.? Crew was very courteous and paid attention to their work.? Very professional looking job.? Great job during final cleanup and picking up of nails, old felt paper, etc.? Highly recommend their work.
Description of Work: Removed old shingles.? Installed new underlayment, WinterGuard ice shield, pipe boot flashings, roof vents and shingles.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$20,000
Response from A-1 Guarantee Roofing Inc
Thank you so much for the kind words and please let us know if anything in the future we can do for you.
Fred R.
05/2016
5.0
roofing
 + -1 more
All went very well. Because of lawn irrigation system, all old material had to be carried to driveway area to be trucked away which made the job more difficult. Crew cleaned up each night. Crew was very courteous and paid attention to their work. Very professional looking job. Great job during final cleanup and picking up of nails, old felt paper, etc. Highly recommend their work.
Description of Work: Removed old shingles. Installed new underlayment, WinterGuard ice shield, pipe boot flashings, roof vents and shingles.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$20,000
Response from A-1 Guarantee Roofing Inc
Thank you! We are very happy you are pleased! We will let the crew know how pleased you are with their work. Thanks again and please let us know if there is anything we can do for you in the futrure.
Mark S.
07/2015
5.0
roofing
 + -1 more
I never write reviews, as a matter of fact this is the first review I have ever written but I was so pleased with my experience with A1 Guaranteed Roofing I had to write one up so others will know what a great company A1 is. First, I hired A1 because of the reviews on Angie's List. Next, I am an ex-Customer Service Manager for a large national company so my expectations are rather high compared to most. Further, dealing with companies in the construction sector can be intimidating, and rightfully so, especially when it comes to high end transactions like roofing. My experience with A1 Guaranteed Roofing was exceptional, I couldn't be happier. We had a large hail storm that damaged our roof. I called A1 and they promptly visited my home and provided an accurate and informational assessment of the damage. They provided more than ample information to help me decide on what type of materials to use and even helped me sort out issues with the claims adjusters. Their customer service is second to none. From the estimating process to the payment process, everyone there I spoke with was very nice and an absolute pleasure to deal with. The new roofing materials were delivered a day early and their installers arrived exactly when they were supposed to. And speaking of the installers, they were fantastic! Very professional and pleasant to deal with. And the final product looks amazing!!!!! Residential construction projects always seem to have issues, but not when dealing with A1. They have given me hope that there are still great people in that industry to deal with. I will NEVER use another roofing contractor other than A1 and encourage anyone reading this review to call them for your roofing needs. I've dealt with other roofers in the past and they don't compare to A1. I can't say enough good things about them, some of the nicest people I have EVER dealt with and they did a FANTASTIC job!!!!!
Description of Work: Replace roof
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$12,000
James B.
06/2015
2.0
roofing
 + -1 more
I had read several favorable reviews, so I contacted A-1 Guarantee Roofing to arrange an estimate on roofing repairs for a house that I had just gotten under contract and that I knew had roof issues. From the initial call I made, I informed the staff person that I spoke with that the property was a lake property and almost an hour away from Springfield. They stated the location was not an issue and that someone would call me back the next day or two to schedule an assessment. The call back NEVER came, so after a few days I called the office again... then again, and again. Each time I called, the office person was extremely courteous and reassured me that they were sorry and just super busy and that someone would call me right back to confirm an inspection time/date. After 3+ weeks of calling, I made one last attempt and ask who specifically would be calling me... I was told that due to the size and location of the house, it would be Brian that would be calling me back, as he covers that area and typically goes down in that area weekly. Needless to say, I never heard back from Brian, or anyone else... I was very shocked and disappointed in the overall lack of professionalism. The only reason I did not give them a grade of "F" on the categories rated was due to the very courteous office staff I encountered.
Description of Work: Could not get a return call back from the person that schedules roofing inspections/estimates, despite repeated phone calls...
Rating Category
Rating out of 5
professionalism
2.0
responsiveness
2.0
punctuality
2.0
Response from A-1 Guarantee Roofing Inc
(removed member name) I am Brian Garber the owner of A-1 Guarantee Roofing I would like to apologize for not calling you back and letting you know that we were completely behind due to the hail damage in the Aurora /Monet areas and we are focusing most all of our efforts there, between rain showers that are not helping matters any, we normally only cover a 50 mile radius from springfield and have not been servicing the lake area until we have several to look at which really doesn't matter or change the Fact that I should have made sure this was relayed to you so you could have made other plans or at least known what was going on. Once again I truly apologize for any inconvenience I have caused you and not telling you we were too busy in the first place instead of trying to accommodate the request.
Ron B.
05/2015
5.0
roofing
 + -1 more
On January, 2015, a roof vent began leaking, causing water to drip on my ceiling. Although, it didn't damage the drywall, I could hear an occasional "ticking" sound in the hallway during heavy rain. I performed an attic inspection, and confirmed one of my roof vents was leaking. On performing a review on Angie's List, I contacted A-1, and received a prompt response. The representative arrived and inspected the vent, and then provided a statement of work and materials with a quote. I agreed to the work, an estimated date was established, and work was competently completed ahead of schedule. This included all new stack collars. This past April, two more of the remaining original vents failed, and I requested a quote to just go ahead and replace all of them. The original vents were vinyl. I was provided a quote for replacement of all the existing vents to be replaced with more durable aluminum vents. Again, cost was competitive, and work was completed ahead of schedule. The employee completing the work both times maintained a professional appearance and manner; was communicative; and was well organized. Since these repairs were completed, this area has experienced several heavy sustained rainfalls; and the roof has remained leak-free. This company exemplifies the best when it comes to competence, and executing good business practices.
Description of Work: Replaced 8 roof ridge vents, and all vent stack collars on my home.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$850
Darrelyn D.
12/2014
5.0
roofing
 + -1 more
Excellent staff. They were all helpful, worked hard. The installation crew worked from sun up to sun down and completed the job in record time. They cleaned up all the debris as they went and hauled it off. We could not have been more pleased with this major reroofing job.
Description of Work: Removed approx 55 squares of shake shingles, added 8 roof vents, installed quality composite shingle.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$13,800
Colleen C.
11/2014
5.0
roofing
 + -1 more
A-1 Guarantee Roofing has been taking care of our roofing needs for over 2 years and we're always pleased with their work. We're also happy with the work they don't do --- they don't do unnecessary work. Our screened-in deck leaked because of an ice dam last year so A-1 inspected our roof and sealed a narrow gap in the shingles where the water had leaked into the deck. I asked Jimmy, the owners' son, if we should schedule an appointment to re-shingle the deck. He explained that the conditions for ice dams are rare and sealing the area that leaked will hold just fine until it's time to re-shingle the entire roof in a few years. A-1 Guarantee Roofing not only takes good care of our roof, they take good care of us, too. Thanks, A-1! (-:
Description of Work: Inspected our roof and sealed a gap in the shingles.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Jeremy J.
09/2014
5.0
gutter repair, roofing
 + 0 more
A-1 were great to deal with and went through the process step by step with me. They helped explain the insurance protocols and were quick to help with any questions. I highly recommend them.
Description of Work: Had roof and gutters replaced.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$7,000
Response from A-1 Guarantee Roofing Inc
[removed member name] I want to thank you for your business and taking the time to post this review. Thank You Brian Garber.
Earl M.
08/2014
5.0
gutter repair, roofing
 + 0 more
The project took very little time to complete, and everything went well. They did a good job cleaning up afterwards. I'm very pleased with the job they did.
Description of Work: Replaced the roof from hail damage. Also helped me select a good vendor to replace the guttering.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Roofing,
Gutters,
Skylights,
Siding
FAQ
A-1 Guarantee Roofing Inc is currently rated 4.9 overall out of 5.
Monday: 7:00 AM - 5:00 PM
Tuesday: 7:00 AM - 5:00 PM
Wednesday: 7:00 AM - 5:00 PM
Thursday: 7:00 AM - 5:00 PM
Friday: 7:00 AM - 5:00 PM
A-1 Guarantee Roofing Inc accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa