Very professional young man (son of owner). On time and job well done. When time for new system will definitely use them. I rated a B on responsiveness only because they could not come immediately. It was August and I am sure they were busy with hot summer calls. So I was without air for a couple of days!
Description of Work: Furnace and air conditioners checked. Repair on air conditioners (I have two). Air went out on one of them and I thought I was in for a new system as mine are quite old. But Justin found a couple of small problems and they continue to run.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
Kathleen L.
08/2017
5.0
heating & air conditioning/hvac
+ -1 more
They show up right on time and answer phone calls right away. Responsive, professional staff who explain the work they are going to do and the options that you have so you can make an informed decision.
Description of Work: They did a tune up.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Kathleen L.
08/2017
5.0
heating & air conditioning/hvac
+ -1 more
Just as an example of their responsiveness, the next day I had water near where the furnace and air conditioner units were, so I thought there was something wrong with the installation. I called them and they came like within an hour. I realized it was the hot water heater had started leaking, but they were very responsive.
Description of Work: The reason I called them was primarily the furnace but because they were running a special on the air conditioner, I replaced both units,
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Teri D.
07/2017
5.0
heating & air conditioning/hvac
+ -1 more
I contacted Wilson's on early Wednesday evening, knowing that I'm probably going to have to suffer for a while due to the busy time of year for all AC companies, I spoke to Mrs Wilson and she spoke with her son Justin....after hearing what I was enduring with having 4 rescue dogs and my copd. They informed me that they would bring another unit out first thing in the morning, Justin was the young man that had shown up and talk about a very professional and well mannered young man.... he installed the replacement unit and while I probably talked his ear off lol he was very attentive to the job and my ramblings!!!! On a scale of 1-5 I'd truly have to offer a 10, because this company showed compassion for my situation and response time was AmAzInG 😉 Their prices were perfect and the job they did was incredible!
Description of Work: My house ac unit failed me during one of the most hottest days
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Rex S.
06/2017
5.0
heating & air conditioning/hvac
+ -1 more
great! pleased with price and have had no issues
Description of Work: new a/c and furnace
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
Ron P.
04/2017
5.0
heating & air conditioning/hvac
+ -1 more
Work was done on day scheduled.
Description of Work: Price was very competitive.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Richard B.
01/2017
5.0
heating & air conditioning/hvac
+ -1 more
.
Description of Work: .
Rating Category
Rating out of 5
Yes, I recommend this pro
francis H.
11/2016
5.0
heating & air conditioning/hvac
+ -1 more
It's fantastic it's an home own company and they are very very customer oriented and their priced very reasonably.
Description of Work: I used Wilson Mechanical Inc for heating and A/C service. It was an annual check up.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125
Marietta S.
09/2016
5.0
heating & air conditioning/hvac
+ -1 more
Their great. They come twice a year get us ready for spring get us ready for winter. They do a very nice job for us they always respond if we have some special need they respond quickly they've come out on holidays before. They are the only ones we've used for many years. I would guess it would be A/C maintenance it probably was and a broken air conditioner or something at the time although they have replaced our furnace and air conditioner they just do whatever is needed. They never tried to get extra things. I don't have a whole lot to compare it with since I've used them but I've never felt like their excessively expensive.
Description of Work: I used Wilson Mechanical Inc for heating & A/C.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Kate H.
07/2016
5.0
heating & air conditioning/hvac
+ -1 more
I called Wilson Mechanical on a Friday morning because I was having issues with my AC unit. Justin arrived promptly and after looking at my heating and cooling system, he gave me all of my options from what he could do to fix it or replacing the entire system. He didn't pressure me at all and answered all of my questions so I could make the decision that was best for me. I made the decision to replace the entire system and they were able to replace the system within 24 hours. My new system is awesome! Justin took the time to show me everything and again, answered all of my questions. I would highly recommend them!!!
Description of Work: Replaced my heating and cooling system
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,900
Larryn L.
07/2015
5.0
heating & air conditioning/hvac
+ -1 more
Wilson's is a family owned business. Justin and Jason Wilson do the installing and their Mom Trona handles everything else and delivers GREAT CUSTOMER SERVICE. I was referred to Wilson's a few years ago from a friend and I'm SOO thankful for it. Jason/Justin ;have serviced my AC and furnace for the last few years. Having an original builders grade system which was over 20 years old, every season I would have to make a last minute/emergency call. EVERY time I've needed help, they've made time to help me. Last year, once again, my AC went out. They were able to get it going again. I asked if I should just go ahead and get a new unit. To my surprise, they suggested I keep it until it died and start budgeting for a new system. WOW! They weren't trying to make a buck because they really are honest and will do what's best for you. I would HIGHLY recommend Wilson Mechanical for all AC/Furnace needs. BTW.......the price for my new system was great and I got what I needed, nothing more and nothing less.
Description of Work: Installed new Lennox AC and Furnace
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,000
Patricia A.
06/2015
5.0
heating & air conditioning/hvac
+ -1 more
Was standing next to him because to see what was going on and he pointed out the issue, explained several options or replacing / fixing. Very good service and was pleased with pricing. he didn't even mind me looking over his shoulder. (I know that could be a pain) I have recommended them to others in town, and they all thanked me on a company they could trust.
Description of Work: Replaced a blower motor and relay (?)
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Tim W.
06/2015
4.0
heating & air conditioning/hvac
+ -1 more
The two workers showed up at the appointed time and had the new unit installed in 2 hours. The new unit is a lot quitter than the old one and should be more energy efficient. The unit seems to be working correctly.
Description of Work: Checked A/C units. One unit was fine. The other needed to be replaced because of the old/expensive refrigerant.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$3,000
James P.
05/2015
5.0
air duct cleaning, heating & air conditioning/hvac
+ 0 more
Jason was great to deal with from the beginning. We had a complicated situation with the second floor of our home not cooling properly. Jason took the time to listen to our concerns and provided us with multiple different options at varying price points. Jason even responded to our house a second time just to discuss the options and answer questions. We decided on American Standard equipment and had a new trunk line run from our basement to our attic where new vents were run throughout the upstairs. (original duct work was not run properly to provide enough airflow on second floor) It was an extensive install with holes having to be cut through floors and closet walls. The installation went flawless. It is evident Wilson Mechanical really takes pride in their work. The finished product looks great! The bid was right on target with the competition and we decided because of the extra time Jason took with us it was worth the couple hundred extra dollars from the next comparable bid.
Description of Work: Replaced AC Unit, Furnace and ran a new trunk line/vents on second level of home
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$11,000
Robert H.
08/2014
5.0
heating & air conditioning/hvac
+ -1 more
When the upstairs AC failed during the hottest spell of the year, I figured any company would have a backlog of calls to deal with. I had used Wilson Mechanical 6 years earlier after a fiasco with two other companies. Jim saved the day that time. To my delight, Justin responded the very next day and fixed the problem. I am very pleased with the responsiveness and professionalism of this family owned company and glad Jim passed along his skills and values to his sons.
Description of Work: On the hottest day of the year, my upstairs AC failed. Wilson Mechanical found the problem and replaced the part.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$380
David O.
04/2014
5.0
heating & air conditioning/hvac
+ -1 more
Justin, just like his Dad and brother Jason, performed a great job servicing our air conditioning system - arriving early with a broad greeting smile. They (he and helper) thoroughly cleaned unit, checked coolent and blower motor, replaced filter and cleaned drain. Goodwill of Wilson-Mechanical is 2nd to none! We are repeat customer having used their service 5-years former home.
Description of Work: Completely cleaned AirCond unit, checked coolent level, thoroughly checked blower, replaced filter, cleaned drain and took time make certain our system working properly.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$140
Gary W.
01/2014
5.0
heating & air conditioning/hvac
+ -1 more
Jason, was very informative and professional thru out the whole replacement process. Everything was on time and on cost as quoted in his estimate.
Description of Work: Installed new furnace and A/C
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,700
jerry G.
11/2013
5.0
heating & air conditioning/hvac
+ -1 more
The team showed up on scheduled date at 9am and by 5pm the all three major units were installed and working. The installation looks fantastic, everything was cleaned up and no mess was left behind. They expalined every part of the installation and all systems continue to work perfectly. They were very pleasant guys and did an amazing job. Some of the install included some optional routes for ducting and venting and all options were explained before the best solutuion was determined. Being informed through out the process was great. Complete professionals.
Description of Work: Jason from WIlson Mechanical gave me estimates to install a new high efficiency furnace and air conditioner as well as a 50 gallon hot water heater. It was the best of 3 additonal estimate for identiacl Lennox equipment. Included duct cleaing and 5"air filter box and new programable thermostat.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$7,000
Kevin C.
02/2013
5.0
heating & air conditioning/hvac
+ -1 more
Everything went great from start to finish. They were prompt and finished the job in one day.
Description of Work: Removed an old ground source heatpump and installed a new one
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$10,000
Melissa G.
07/2012
5.0
heating & air conditioning/hvac
+ -1 more
They arrived on time and completed the installation in about 4 hours. They left the area very clean and I will use them going forward.
Description of Work: Wilson Mechanical answered my request for a quotation on a replacement A/C. Jason came out to give me a very detailed quote and answered all my questions. We had an in-depth conversation about the many different options including solar. I had used another vendor for many years and was getting a competitive quote from another vendor for the first time in years. The quote was considerably lower than the quote I had already received and after many discussions I chose to go with Wilson.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,400
Rita M.
04/2011
5.0
heating & air conditioning/hvac
+ -1 more
They responded quickly to my phone call. They did a really good job. They were nice and clean. They did the work quickly.
Description of Work: I used Wilson Mechanical because I was having some trouble with the electronic board on the furnace. They had originally installed the furnace.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$155
Donna H.
12/2010
5.0
heating & air conditioning/hvac
+ -1 more
Three installers arrived on time and all had specific parts of the job they were responsible for. Everyone seemed to know exactly what their job was and the job was completed in a professional manner and within the time estimated.
Description of Work: Called to verify appointment to come out for a quote and arrived on time. Showed up on installation day on time and completed the job on time.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,800
DAVID L.
11/2010
5.0
heating & air conditioning/hvac
+ -1 more
Air conditioner broke in the middle of a heat wave. The house is 20 years old and parts were not available. They provided an estimate on a Tuesday and helped us by replacing the units on their day off (Saturday). They provided estimates on several units, not just the high margin ones. Service was completed on time with no errors found either then or since. They cleaned up after themselves and were professional in all facets of installation and interaction with us. I would have had no issues with trusting the installers which worked for the same company. I would use them again and do recommend them.
Description of Work: Provided estimate, then replaced heater, air conditioner, thermostats and associated misc work.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$8,200
Kathleen L.
08/2010
5.0
heating & air conditioning/hvac
+ -1 more
Very friendly, prompt service. Pleased with service. Left a clean work area. Corrected poor work from previous ac company.
Description of Work: First had them out for a/c repair. Purchased ac/furnace from them - no pressure from them to purchase. Did not even suggest I purchase new systems even though they had a special going on. No charge for first service call when decision made to purchase new equipment.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$3,900
Jayna S.
01/2010
5.0
heating & air conditioning/hvac
+ -1 more
We had water underneath the furnace on a Saturday. The mechanic came right out and was really good. He did a lot of maintenance and fixing up. A week later we had problems again on a Sunday. He came that day and fixed everything. There were a couple of things that he didn’t even charge me for. He is a super person. He is trustworthy and easy to have in our home. I have bought a maintenance plan from him where he would come out twice a year and service everything.
Description of Work: I used Wilson Mechanical to fix a furnace problem.
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Service Categories
Heating and Air Conditioning,
Air Duct Cleaning,
Water Heaters,
Electrical
FAQ
Wilson Heating & Cooling is currently rated 4.9 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: 8:00 AM - 5:00 PM
Wilson Heating & Cooling accepts the following forms of payment: Check,Discover,Financing Available,MasterCard,Visa
Yes, Wilson Heating & Cooling offers free project estimates.
Yes, Wilson Heating & Cooling offers eco-friendly accreditations.
Yes, Wilson Heating & Cooling offers a 25% senior discount.
Yes, Wilson Heating & Cooling offers emergency services.
Yes, Wilson Heating & Cooling offers warranties.
Wilson Heating & Cooling offers the following services: Furnace, air conditioner,heat pumps, tankless water heaters, humidifier Indoor Air Quality. Sales ,Service Installation