It went great! I called one day and he was at my home the next! He serviced my AC and got me ready for the summer!!
Description of Work: Mr. Presley serviced my AC unit.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$275
Tony C.
05/2013
3.0
heating & air conditioning/hvac
+ -1 more
Initial visit was excellent along with the evaluation. After this visit is when it fell apart. There was NO followup. After I contacted them 2x, I learned that the gentleman who came out had his wife go into the hospital. I felt bad and gave them time. Eventually I spoke with the owner (no thanks to him) who proceeded to tell me that he could not replace my unit as there were specific requirements since our home was a modular home. I had never heard of this. I then inquired with several long standing modular home sellers if this was true. I confirmed it was not. Felt as though he just had no interest in helping me. Gave my money to someone else who had no problem replacing the unit and gave the same professional evaluation as the employee who had first helped me and completed the replacement in just a few days.
Description of Work: The first person that came out examined the system which was not working at all. He found and fixed an issue with the heating system and determined that the air system would need to be replaced. Stated that he would speak with the owner and have him contact me in regard to what would be needed.
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Service Categories
Heating and Air Conditioning
FAQ
Marty Presley Heating & A/C is currently rated 4 overall out of 5.
No, Marty Presley Heating & A/C does not offer free project estimates.
No, Marty Presley Heating & A/C does not offer eco-friendly accreditations.
No, Marty Presley Heating & A/C does not offer a senior discount.
No, Marty Presley Heating & A/C does not offer emergency services.
No, Marty Presley Heating & A/C does not offer warranties.