I would be carful prior to starting business with the Lowes's installation department. My fence installation took 9 months and the entire time I had to continue contacting the store due to their limited communication in efforts to have this job completed. The installation department and management struggled due to their limited knowledge on the installation services being completed but felt their opinion on the workmanship should suffice. I was told by the installer they sent to my home that he had "no way of measuring" to ensure the fence and gate were placed in a straight line. When panels were jaded from the installer cutting them I was told this was "just what happens". When I reached out for support I had to spend numerous hours on the phone with customer service. The competitors nearby offer relatively similar prices which make the limited savings not worth the headache in the end. I would also beware if you are a single woman, they will try to manipulate this to their advantage to get away with doing a poor job. I have a fence now, but it appears uneven, crooked, like it's been pieced together with used parts, and patched up due to substandard workmanship leaving uncertainty as to whether or not it will remain standing for even an entire year.If you enjoy a challenge when you spend your money on a service that involves you to have to be diligent for 9 months to ensure the work is completed just to have them refuse to ensure your satisfaction, give Lowes store #1067 a try. I wouldn’t recommend wasting your time calling the Lowes Customer Care line - they were not helpful.
Description of Work: Vinyl Fence installation
Rating Category
Rating out of 5
quality
1.0
value
4.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$3,800
Michele M.
04/2015
5.0
home improvement stores
+ -1 more
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Description of Work: This was the delivery of a refrigerator and Lowe's service and delivery were excellent. |
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Brenda C.
03/2015
5.0
woodworking
+ -1 more
We usually get our appliances through them. We've had good experiences with that. They're helpful in answering questions and they're competitive in their pricing. We use them for other things too. They're just always helpful.
Description of Work: We purchased a refrigerator and garbage disposal.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,200
Crystal B.
05/2014
4.0
woodworking
+ -1 more
I like that they have a guarantee on their work. They get the job done at a pretty reasonable time.
Description of Work: I used the services of LOWE'S. They did the carpentry in our basement.
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Service Categories
Finished Carpentry and Woodworking,
Hardware & Home Improvement Stores,
Fencing
FAQ
LOWE'S is currently rated 3.8 overall out of 5.
No, LOWE'S does not offer free project estimates.
No, LOWE'S does not offer eco-friendly accreditations.