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Dugan's Paint And Flooring Centers

Flooring Sales and Installation, Carpet Sales and Installation, Interior Painting,

About us

Welcome to Dugan's Paint and Flooring Centers. We proudly operate 4 beautiful stores in Sedalia, Warrensburg, Osage Beach and Laurie, Missouri. With a 140 year history of helping individuals, families and companies decorating their homes and businesses, Dugan's is your source for paint, tile, window coverings and flooring, including carpet, hardwood, ceramic, stone, vinyl and laminate. Dugan’s Paint and Flooring Center offers a full range of products from Benjamin Moore, Pittsburgh Paints, Shaw, Armstrong, Coronado, Bruce and many others. You’ll find our sales professionals eager to assist you with the design process and help you determine the best products to fit your style and budget. Our goal is to make your home decorating or remodeling experience exciting and stress-free. Come see us today or call for more information. Background: The Dugan Paint company was started in 1871 by Ernest Dugan and is currently in the fifth family generation of management. The company was first started as a paint and glass store as many similar businesses of its type were back then. In January of 1980 the glass and paint store split off into two separate companies and the paint company started its growth. In 1983 the second store was opened in Laurie, Missouri to service the Lake of the Ozarks area. At that time the area was experiencing tremendous growth and we soon saw that we could not provide the complete service to both sides of the lake from one location. In 1992 the third store was opened in Osage Beach, Missouri to serve what we called the east side of the Lake of the Ozarks. As business continued to grow in the Sedalia area, a need for a larger main facility was evident. In January of 1997 we completed our relocation from our 4,000 square foot location on west 16th street to our new 10,000 square foot location at 3103 Erika avenue. Also, that same month, January 1997, we took over the operations of the Zeke's Paint and Design center in Warrensburg, Missouri giving us our fourth store location. With the addition of the Warrensburg location we are able to circle our main store and warehouse with satellite locations making shipments efficient and timely. In January of 2000, our new facility in Warrensburg was completed and we moved from the downtown district to 709 East Hale Lake Road. In December of 2000, a 2000 square foot addition was completed at the Sedalia warehouse. As the Lake of the Ozarks area continued to grow, a need for additional warehouse and showroom space was needed so a new store location was created in Laurie at 120 Dogwood Lane and it was moved in February of 2003. Three new warehouses have been built or purchased since 2004 giving Dugan's Paint and Flooring Centers the ability to service our customers better than any other paint and flooring store in central Missouri.

Business highlights

153 years of trusted experience

Services we offer

Painting - exterior & interior, remodeling - general, basements, kitchen & bathroom.

Services we don't offer

We are not a construction or general contractor.

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.867 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
82%
4
13%
3
1%
2
3%
1
0%


Rating CategoryRating out of 5
quality
4.5
value
4.2
professionalism
4.7
responsiveness
4.6
punctuality
4.7
Showing 1-25 of 67 reviews

Julia A.
09/2017
5.0
ceramic tile, remodeling, home remodeling
  + 1 more
The man who completed the work is a true artisan/craftsman. His work is meticulous & precise. The master plumber remarked that he had never seen a better floor tile installation.
Description of Work: I had ceramic tile flooring installed in a remodeled bathroom.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Kelly S.
06/2017
5.0
carpet installation, ceramic tile, flooring contractor, hardwood floor, house painters, interior painters
  + 4 more
Dugan' provided amazing design suggestions and products during the construction of our new home.
Description of Work: Paint, flooring, and tile for our new home construction.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Randy P.
05/2017
5.0
flooring contractor
  + -1 more
The remodel was very good. From help picking out products to the installation, everything went better than we anticipated.
Description of Work: Removed tile and carpets. Removed tile in shower and backsplash in kitchen. Replaced with hardwood and new tile.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Stephanie D.
01/2017
5.0
flooring contractor, interior painters
  + 0 more
Very helpful staff showing other paint and sealing options
Description of Work: Needed help matching a stain from an old door. I received 5 choices to pick from. Mother sales lady was so helpful showing me additional paint options.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

James M.
11/2016
5.0
ceramic tile, flooring contractor
  + 0 more
No problems whatsoever. Great service.
Description of Work: Ceramic tile installed in 2 bathrooms

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Dorothy G.
07/2016
5.0
flooring contractor
  + -1 more
unknown
Description of Work: Replace all flooring in our 1500 sq ft condo.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$14,000

Barbara K.
07/2016
5.0
flooring contractor
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jan O.
07/2016
4.0
flooring contractor
  + -1 more
unknown
Description of Work: We just purchased paint for our house. No other service provided

Rating CategoryRating out of 5
quality
3.0
value
1.0
professionalism
4.0
responsiveness
4.0

Yes, I recommend this pro
$56

Gary K.
06/2016
5.0
carpet installation
  + -1 more
.
Description of Work: Carpet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,000

John H.
05/2016
5.0
flooring contractor
  + -1 more
unknown
Description of Work: I don't recall any work done by them. Bought some paint from them years ago. I WAS PLEASED WITH SERVICE AND PRODUCT.
Rating CategoryRating out of 5

chris S.
05/2016
4.0
flooring contractor
  + -1 more
unknown
Description of Work: Mixed me some paint. But I wish I was given a better contactors discount on materials

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
3.0
punctuality
3.0

Yes, I recommend this pro
$150

Gary P.
04/2016
5.0
flooring contractor
  + -1 more
unknown
Description of Work: Have bought paint and flooring materials from them for years. Great company and great salespeople.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro
$60

Jim S.
11/2015
5.0
carpet installation, flooring contractor
  + 0 more
We were very happy with the service they provided. Their installers showed up for the installation when they said they would and did quality work.
Description of Work: Bedroom carpets installed.
Rating CategoryRating out of 5
Yes, I recommend this pro
$1,000

Tim R.
10/2015
5.0
flooring contractor
  + -1 more
New leadership has been installed at my local Dugan's store and they contacted me to discuss areas of concern with a previous carpet sale/installation. I was very impressed with Dugan's effort to remedy concerns I had. Management visited me personally to go over the services provided and lingering issues I had. Each and every concern of mine was addressed and remedied in full. They went out of their way to make things right, even offering to help me repair some tile/grout issues I had in one of my bathrooms, which was totally unrelated to my earlier purchase. I feel Dugan's really stepped up to the plate to re-earn my business, and they have succeeded.
Description of Work: Addressed areas of concern from previous installation.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from Dugan's Paint And Flooring Centers
After reading this review our store manager at the Laurie store has contacted the customer and is in the process of making the situation right. Please do not hesitate to contact us with any issues or concerns, so we can do our absolute best to meet your needs. Thank you for the review. We appreciate all feedback.

Christy H.
10/2015
4.0
carpet installation, flooring contractor
  + 0 more
The end result was fine. They screwed our floor up when they put it down but they did stand behind it and came back and fixed it. They did our whole house. Hardwood, some tile and carpet.
Description of Work: They installed hardwood flooring, some tiling and carpet.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

tom B.
10/2015
4.0
flooring contractor
  + -1 more
It worked out good. They hired someone and did a crappy job. I called them, they came out and redid the whole thing so that was a good thing. They realized it was not good so they fixed it. Their pricing is a little high. The quality of the service ended up being better. It was right down just poor at the beginning. Each time you go in there, they were very friendly, very nice and very helpful. They're a pretty good company.
Description of Work: They laid the carpet.

Rating CategoryRating out of 5
quality
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Dugan's Paint And Flooring Centers
We are sorry that the job didn't go as well as planned from the beginning. But we are very happy that the end results were what you expected. Thank you!

Cheryl R.
10/2015
4.0
ceramic tile
  + -1 more
They were very nice. I had very little contact with them. I would consider using them in the future. I would recommend them. They have a good selection of things like tiles and whatever.
Description of Work: They came out and gave me an estimate. It was a quote for tile.

Rating CategoryRating out of 5
professionalism
4.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro

William D.
09/2015
4.0
carpet installation, flooring contractor
  + 0 more
It went fine. Pricing was fine. I had a little trouble with the carpets.
Description of Work: They did the carpet and flooring.

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

Donald M.
09/2015
5.0
house painters, interior painters
  + 0 more
They're doing great. They do a good job. Their service is good.
Description of Work: They did some painting.
Rating CategoryRating out of 5
Yes, I recommend this pro

Craig W.
09/2015
2.0
carpet installation
  + -1 more
I wasn't completely satisfied with them. From the front end to the bill at the end, they doubled.
Description of Work: They supplied some tiling of bathrooms and showers.

Rating CategoryRating out of 5
quality
3.0
value
1.0
professionalism
1.0
responsiveness
2.0
punctuality
3.0


Alma A.
09/2015
5.0
flooring contractor
  + -1 more
It was great. They were the ones I bought the flooring from and their installers were the ones that put it in. It looks really great and we are really happy with it. I like that it has a wood look and it is resilient. It has a lifetime wear warranty, basically.
Description of Work: It was part of a larger remodel job. They did the luxury vinyl cortex flooring.
Rating CategoryRating out of 5
Yes, I recommend this pro
$9,000

Nicole H.
09/2015
4.0
house painters, interior painters
  + 0 more
We would use them again. It was good. They were fine. They were pretty good people but one of their assistants was pretty in a huff. Overall, they did pretty good. We would recommend them. I was happy with the quality. They were pretty responsive. Their professionalism was good.
Description of Work: We bought paint from them and they did some painting jobs when we first moved here.

Rating CategoryRating out of 5
quality
4.0
value
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,500

Response from Dugan's Paint And Flooring Centers
The employee that was in a huff, is no longer an employee of Dugan's. We are however happy that the overall project went well. Thank you for the review.

Donna B.
09/2015
2.0
flooring contractor, interior painters, window treatments
  + 1 more
They did really good on the main floor, but with the loft, they told me that I needed to get some quarter round and put it in instead of them doing it. I thought I was paying for the whole thing. Some of that thing that holds the tile down on the floor was drying out. The one on the main floor was fine. The lines were great. They are not perfect but they are pretty good. They were accommodating and they tried to do good. The reason I think that they didn't do the upstairs bathroom floor as well as they did the main floor was there was an elder man and he was trying to teach a younger man how to lay all of this. I don't think it went as well as it should have. The price was moderate. They are probably within the range for this area. They could have put down the quarter round and they could have put more putty in between the tiles on the floor. There was one little hitch in putting up one blind. It was a little bit closer on one side than it was on the other, but I'm a perfectionist so it's probably not right to blame them for anything because they are not as perfectionist as me. I have had trouble with companies. They try to overprice things for a woman of my age. I don't argue about it, I just don't do business with them again so I don't know if I would use them again or not. I'm thinking about getting some carpeting, but I don't know if I want them to do it. I would price around first. I would look around and see if I could get a good price for it and good workmanship.
Description of Work: Dugan's Paint And Flooring Centers did 2 floors, the main floor bathroom and the loft bathroom. They came out on an evening and put in the blinds and they did the floor work on one day so it was good.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
3.0

$1,500

Response from Dugan's Paint And Flooring Centers
We are sorry that [member's name removed] was not happy with the overall project. If we were aware of any of these issues, we would have corrected the problem as soon as possible.

eric B.
05/2014
4.0
carpet installation
  + -1 more
shotty.could see some of the seams.may be carpet,but real shotty where they layed tile.you could see gaps between trim and floor
Description of Work: had new carpet installed upstairs

Rating CategoryRating out of 5
quality
1.0
professionalism
2.0
responsiveness
2.0
punctuality
3.0

$3,200

Judith C.
03/2013
5.0
carpet installation, flooring contractor, hardwood floor
  + 1 more
They were wonderful. Dave Dugan, the owner, he came out and measured. He had helpful suggestions and my husband and I chose some things and then he got back right away with a quote. So that was why that worked. He was very knowledgeable and professional.
Description of Work: We've had estimates from Dugan's Paint And Flooring Centers for hardwood, carpet and tile flooring.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$12,000
    • 1(current)
    • 2
    • 3

Contact information

3103 Erika Ave, Sedalia, MO 65301

duganpaints.com

Service hours

Sunday:
Closed
Monday:
7:30 AM - 5:00 PM
Tuesday:
7:30 AM - 5:00 PM
Wednesday:
7:30 AM - 5:00 PM
Thursday:
7:30 AM - 5:00 PM
Friday:
7:30 AM - 5:00 PM
Saturday:
8:00 AM - 12:00 PM

Licensing

Bonded

Insured

Licensed*

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Flooring Sales and Installation,
Carpet Sales and Installation,
Interior Painting,
Ceramic Tile,
Hardwood Flooring Sales and Installation,
Exterior Painting,
Hardware & Home Improvement Stores,
Window Treatments,
Kitchen and Bath Remodeling,
Wallpaper,
General Remodeling,
Basement Remodeling

FAQ

Dugan's Paint And Flooring Centers is currently rated 4.8 overall out of 5.

Sunday: Closed

Monday: 7:30 AM - 5:00 PM

Tuesday: 7:30 AM - 5:00 PM

Wednesday: 7:30 AM - 5:00 PM

Thursday: 7:30 AM - 5:00 PM

Friday: 7:30 AM - 5:00 PM

Saturday: 8:00 AM - 12:00 PM

Dugan's Paint And Flooring Centers accepts the following forms of payment: Check,Discover,Financing Available,MasterCard,Visa
Yes, Dugan's Paint And Flooring Centers offers free project estimates.
Yes, Dugan's Paint And Flooring Centers offers eco-friendly accreditations.
No, Dugan's Paint And Flooring Centers does not offer a senior discount.
No, Dugan's Paint And Flooring Centers does not offer emergency services.
Yes, Dugan's Paint And Flooring Centers offers warranties.
Dugan's Paint And Flooring Centers offers the following services: Painting - exterior & interior, remodeling - general, basements, kitchen & bathroom.
We are not a construction or general contractor.

Contact information

3103 Erika Ave, Sedalia, MO 65301

duganpaints.com

Service hours

Sunday:
Closed
Monday:
7:30 AM - 5:00 PM
Tuesday:
7:30 AM - 5:00 PM
Wednesday:
7:30 AM - 5:00 PM
Thursday:
7:30 AM - 5:00 PM
Friday:
7:30 AM - 5:00 PM
Saturday:
8:00 AM - 12:00 PM