Description of Work: I was very dissatisfied with these guys. They had my laptop for 10 days, and never even looked at it. I was so upset I had my husband pull it out of the store to take it to a more professional shop to be repaired. I don't recommend ever going to these guys if you ever want to get your computer back home. They have a 30 day limit to which your computer can be there before they take ownership of your computer, and with as slow as they are at getting to your computer I am guessing they don't leave many people much time afterwards to get their computer home.
Rating Category
Rating out of 5
quality
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Tony S.
05/2011
1.0
computer repair
+ -1 more
I took in my laptop for virus removal. I asked if they could do it in a week. They said yes. It took almost 3 weeks before I got a call. The woman who works there is very rude to customers. I turned it in on 11 March 2011 but the invoice said I turned it in 8 January. SHE told me I left it last June and that it was in the scrap pile and I was lucky. She tried to give me the wrong power cord. I have a Dell computer and she tried to give me an HP cord that didnt fit. I tried to power it up and it wouldnt go to the desktop. I asked her if it was fixed and she said she didnt know and tried to take it from me to keep for the owner to look at. I told her NO WAY would I leave it and would never be back. I asked her when she said she called several times what number she called. She said she called the one on the invoice and that a lady said I didnt live there. That number is my cell phone! I got 1 call from the man about 3to4 wks ago. Bottom line, this is a small town and I think they believe it doesnt matter how you are treated because there is no other place to go. I will never go back there if I have to drive 100 miles to get my stuff worked on.
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Service Categories
Computer Repair
FAQ
PUTER PRO is currently rated 1 overall out of 5.
No, PUTER PRO does not offer free project estimates.
No, PUTER PRO does not offer eco-friendly accreditations.