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Techs

Computer Repair, Computer Sales, Computer Training

About us

Formally known as The Tech Team. Specializing in all the latest cloud technologies, network and hardware engineering, and repair, maintenance techniques. We help people with regular IT tasks in the home and specialize in managing small business IT infrastructure from their Domain, Website, and Email migrations and management, to their physical infrastructure like Internet, Routing, Active Directory servers, Business Printers and Scanners, Workstations and Laptops, and Backup strategy. All setup, servicing, maintenance, management, and monitoring is handled by our company. If you can click it, type it, tap it or swipe it, We love IT!

Business highlights

17 years of trusted experience

Services we offer

Cloud migrations, network, server improvement and implementation, computer build and repair, operating system optimization & virus removal.

Amenities

Senior Discount

10%



Accepted payment methods

Check
MasterCard
PayPal
Visa

Reviews

5.082 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
96%
4
4%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.9
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 1-25 of 82 reviews

Pat S.
01/2019
5.0
computer repair
  + -1 more
Sam was very responsive, took the back off of my notebook pc, took a picture of the wi fi card while I stood there. Gave me a temporary wi fi solution. Researched the cost of the internal card and it was too expensive for the total cost of the machine so he let me just keep the temporary wi fi card. Sam tells me his target market is small businesses but he still took time to solve my problem for me. I highly recommend Sam and his Techs business.
Description of Work: Laptop WI FI card failed

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Monique H.
02/2018
5.0
computer repair, computer sales
  + 0 more
Sam is very knowledgeable. He delivered and set up the computer in a short amount of time. He is easy to communicate with to ask questions, and to give support.
Description of Work: New laptop

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,400

Tanya P.
07/2017
5.0
computer repair
  + -1 more
We have used Techs for years. Sam is very skilled in his craft and keeps our computers running smoothly. I like that he will explain what and why he is doing something. Always professional and courteous. Won't use anyone else.
Description of Work: Regular maintenance and updating. Once had a virus that needed taken care of and system restored.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Lori P.
05/2017
5.0
computer repair
  + -1 more
Sam and Emily do a great job. Emily worked on my son's computer that had corrupted software. She corrected the issue and added a solid state hard drive. She even added extra ram as an added bonus, something she did out of the kindness of her heart. We would highly recommend Techs for any computer needs.
Description of Work: We have used Techs 3 times, the latest for my son's computer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Crys V.
03/2017
5.0
computer repair
  + -1 more
Sam was great! It's been a while since the work was done, but I've emailed him a couple of times since then with questions and he has been prompt and responsive each time. If I ever need technical help again (whether it's computer, router, or anything else tech related) I plan on calling Sam at Techs.
Description of Work: Router added so that wireless could be used.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Tom J.
02/2016
5.0
computer repair
  + -1 more
I would definately recommend this service to anybody and will surely use him again!
Description of Work: Sam was extremely knowledgeable and helpful. We explained our problem with our Asus computer and he was very familiar with the issue. He gave us an estimate, but really didn't want to take our money because he has had the same issue before (motherboard) and, as he explained it, had a low success rate with success. WE chose to send it back to Asus, and he was right - Asus couldn't even fix it for us. We unfortunately bought a lemon, and Sam prevented us from dumping more money into it than we had to. AND, he e-mailed back a couple weeks later to see how it was going. Very appreciative.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Earl C.
08/2015
5.0
computer repair
  + -1 more
The most knowledgeable of any computer tech we have ever run across. Far surpassed our expectations and should not be even considered within the normal group of on-site, so called computer repair specialists. This guy knows his stuff and should be the first service that is called if a small business has computer issues. Fast, responsible, punctual and professional. The BEST!
Description of Work: Replaced drives in workstation; Completed comprehensive cloud back up of two systems. Repaired OS and Graphics Software issues.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Shawn N.
12/2014
5.0
computer repair
  + -1 more
It was great. They got the job done in about one hour. The scheduling was good and they will even come in the evenings as well.
Description of Work: They did virus removal. The computer was a Dell laptop.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Kathy G.
12/2014
4.0
computer repair
  + -1 more
The service was good but they were a little pricey. I liked Sam and he got the job done in 5 hours.
Description of Work: They helped me get the software and virus protection installed for me.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Mike K.
12/2014
5.0
computer repair
  + -1 more
He was able to take it apart and fix it but he said there could be a problem with it later due to the damage to the hard drive. He knows really well what he is doing and was very efficient. He was cost effective and my computer is running perfectly. He worked out of his condo and it was like talking to a friend. He is really flexible and the scheduling has been very convenient for me. He lets you know how long it will take to fix it. It was a good all-around experience.
Description of Work: They worked on my laptop. I spilled some water on the keyboard and the computer would not boot up. He also installed a new hard drive. My laptop is a Dell Studio XPS.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

COLLEEN H.
12/2014
5.0
computer repair
  + -1 more
I have used them more than once. He got the job done in about 90 minutes. Sam is very professional showed up exactly when he said he was going to and was able to solve the problems. He was very courteous.
Description of Work: They helped me eliminate some viruses and did a fine tune to get my PC running faster. It was an HP computer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

12/2014
4.0
computer repair
  + -1 more
I thought they were pretty good. They were more successful with one of the computers than the other one. He got the job done in a couple of hours. Sam was fine.
Description of Work: They looked at 2 computers. They speeded up my computer and put virus protection on it. The computers were a Compaq and the laptop was a Dell.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

daryl T.
12/2014
5.0
computer repair
  + -1 more
It was really good and I would recommend him to others. The price is in line with other services I have used. He would be the go to for me. He got the job done in about 2 hours. The scheduling was very quick and he was out the same day or next day.
Description of Work: My computer had a virus and was running slow. He cleaned the computer up and got the computer running like it should. The computer is a Dell.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Suzie B.
12/2014
5.0
computer repair
  + -1 more
He is great and Sam is really good. I have been using him for 4 years now. I also recommended him to my sister and she has been happy with him. The scheduling has been great and he will make himself available to me and I trust him. I also recommended him to my mom and my brother.
Description of Work: He setup my laptop.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$70

WILLIAM K.
12/2014
5.0
computer repair
  + -1 more
They did a fine job and I was satisfied with them. I thought the cost was very reasonable. I had no problems with the scheduling.
Description of Work: They setup my new computer and transferred all the stuff from my old computer to my new computer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

JULIUS & MARY ANN K.
12/2014
5.0
computer repair
  + -1 more
He has also given us tech support over the phone. Sam was fine and the scheduling was quick and he got out here within a couple of days.
Description of Work: He switched all the information from my old computer to my new computer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Debbie R.
12/2014
5.0
computer repair
  + -1 more
He did a great job and I would use them again. He knew exactly what was wrong and gave suggestions. He was very knowledgeable. He got the job done in about 60-90 minutes. He was willing to answer all my questions and made the computer faster and more convenient for me.
Description of Work: He cleaned up my computer that was locked up. He also worked on my daughter’s computer. The computer was an HP.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Connie O.
12/2014
5.0
computer repair
  + -1 more
I thought the prices were a little high. The work was fine and we had no problems with them. The scheduling was fine.
Description of Work: He cleaned up 2 computers. The computers were both HP.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Rosella W.
12/2014
5.0
computer repair
  + -1 more
The guy was very nice and it was a good experience. He also installed some free virus software for me because he is a nice guy and I have no complaints. He got the job done in about 90 minutes. The scheduling was an easy thing. He decided that I needed a new tower and he found one for me from one of his sources.
Description of Work: My computer crashed and he revived it for me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Monique H.
12/2014
5.0
computer repair
  + -1 more
They have done a lot for us and I have been satisfied. They charge around $80 per hour and I think the price is reasonable and worth it. I have been a customer with them for about 1 year now. Sam is trustworthy, very knowledgeable, and pleasant to work with.
Description of Work: He rebuilt my computer and my daughter's laptop. He also maintains our computers. The brands of the computers are Dell and HP.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

LORRAINE D.
12/2014
5.0
computer repair
  + -1 more
He did an excellent job. He advised me of what programs were contradicting each other and recommended others for me. I was quite satisfied. He was punctual and on time. He was very knowledgeable. He came and did what he needed to do and he answered all of my questions. He got the job done in about 2 to 2 and a half hours.
Description of Work: He transferred information from my old CPU unit to the new one. The brand of the computer was a Lenovo.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

terry M.
11/2014
5.0
computer repair
  + -1 more
As I said above if you need someone who has a great deal of knowledge on both platforms (iOS and Windows) he's your person. He was here for 1 1/2 hours and did all listed above and checked all! Which is ultimately important in technology. He is polite and just a nice guy. Thanks Sam!
Description of Work: Sam has provided computer tech help for me over the last 4 years 3 times all with over the top satisfaction. This time he was coming to my house to install a new router due to the poor quality router from Charter. He also installed a new wireless printer upstairs once all was working he made sure that the existing printers, laptops and other existing equipment worked on the network. He also checked the speed of the network and checked various sites around my house to make sure I had access to wifi. In checking all of this he found that I have a virus in one othe laptops that I missed and took care of it! My point in saying all of this is that Sam is very thorough and knowledgeable about technology.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Jeanine G.
10/2014
4.0
computer repair
  + -1 more
It was kind of an emergency thing so I called him like that day and he came the next day. I have one major complaint, after he was completely done fixing what I had going on he said the price that was on Angie's List was for residential customers only. He ended up charging me significantly more than what he ever charged so that really irritated me. He had like an ad that said $80 an hour and he charged me $130 an hour. I called him one other time as I was going to have him come out but I basically asked him I'm getting a blue screen thing and if he thinks it's just a matter of updating the driver. He said it was more than likely that my video card was going out and that it needs to be replaced. The reason I asked that was because the exact same thing happened to the other computer and it was just a matter of an update on the video driver and it's never done it again. He said he won’t know until he looks at it but usually that is what it is. I said I would settle with it and call him back. I just went and updated the driver and it never did it again. It was a hard one because I'm not an IT person but when it did the same thing first time on I just goggled the problem and found the answers. I read for an hour or two and went in and did it in about fifteen twenty minutes. He's a young kid and very arrogant. He's not done schooling so its self thought. He was very quick and was able to come out the next morning but he was about an hour and half late.
Description of Work: He fixed a networking issue that I was having.

Rating CategoryRating out of 5
quality
3.0
value
2.0
professionalism
3.0
responsiveness
5.0
punctuality
4.0

$130

Response from Techs
According to our records, Sam spent over two hours on site with you and resolved multiple issues outside of the original call requesting network support including printer, scanner and software support for your consignment application which we had no prior dealings with. As with other on site services such as with internet service providers, a window for time of arrival is typically provided due to the unpredicable nature of each site's issues. We commonly provide an hour window. The job was scheduled at 1pm and according to our GPS records, Sam arrived at 1:31 PM and left at 3:41 PM. Additional time could not be spent troubleshooting your additional requests that day since he was already over the original support call and had other clients to attend to. The emergency nature of the call was resolved so a follow up job was needed to perform further services. The diagnosis for the computer with respect to the blue screen was based on phone description and thus was not a complete picture hence the need to look further as was mentioned in the review. Error codes are necessary to determine causes of issues with more accuracy. In response to our rates; our residential rates are slightly different than our small business rates due to the complexity of business problems that arise from their system configurations. According to our notes, a half hour was credited due to the confusion for residential vs business rates. The total bill for this job according to our records was $140 with only 1.5 hours billed for 2 hours of labor at $100 per hour and a $10 coupon was applied for new customers, that equates to approximately $93 per hour. Had 2 hours been billed for the full job at the residential rate, the total would have been $170. We are unsure the reason for the revision to this review that you made on the 10th of October, nearly 3 months since our last communication on 7/12/2014, but satisfaction is our guarantee and if there is any way we can help to make things right for you and your business, we are available to do just that.

Sharon T.
04/2014
5.0
computer repair
  + -1 more
Sam was polite, professional, and so patient. I am not really a tech person, and he answered all my questions so that I could understand. I learned a lot about my computer! He came on time, and did everything quickly. He is very knowledgeable about all aspects of technology, and he explains everything as he goes. He gave me advice about shopping for my new computer that was so helpful. He even called me back a few weeks after the job to make sure all was going well and to ask if I had any questions. I'm so glad I decided to use techs!
Description of Work: My computer had a virus and I contacted techs to see if they could help. Sam, the owner, arranged to work on it remotely on Saturday. He worked on it from 9 a.m. until 4:15 p.m. Despite all his efforts, it was still not running properly. He refused to charge me anything for his time that day, because he could not get it working. I could not believe it! We made a new plan to have him come to the house and save all of my information and he took my computer and brought it back to factory condition for $100. I gave that computer to my son, bought a new laptop and Sam transferred all my files and favorites to my new computer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Response from Techs
Thank you so much for your support. Our primary goal is to bring things back to normal as you are used to them being. So many people have to deal with being forced into new ways of doing things without an understanding or apology from their support. We truly understand and are sympathetic to the stress and frustration of having to learn all of the rapid changes to technology that happen every day. It was unfortunate that we were unable to get your computer back up and running as you remembered but were grateful you had us help you transition to a new computer and reset the original computer to factory for your son to use. Please let us know if there is anything else we can help you with.

DENNIS B.
03/2014
5.0
computer repair, computer training
  + 0 more
Called when had my desktop crash. Responded very quickly and set up an appointment to come out. My computer was worse than expected. Totally happy with the work performed.
Description of Work: To save me money, the tech took my computer with them and had it repaired later that day. My tech also advised me on ways to protect and avoid viruses.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$210

Response from Techs
Hello (member name removed), thank you for your kind words and we are happy we could get you back to normal. Let us know if there is anything we can do to help you in the future.

Contact information

1430 Triad Center Dr Ste I, Saint Peters, MO 63376

http://www.weloveit.tech

Service hours

Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
10:00 AM - 4:00 PM

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Computer Repair,
Computer Sales,
Computer Training

FAQ

Techs is currently rated 5 overall out of 5.

Monday: 9:00 AM - 5:00 PM

Tuesday: 9:00 AM - 5:00 PM

Wednesday: 9:00 AM - 5:00 PM

Thursday: 9:00 AM - 5:00 PM

Friday: 9:00 AM - 5:00 PM

Saturday: 10:00 AM - 4:00 PM

Techs accepts the following forms of payment: Check,MasterCard,PayPal,Visa
No, Techs does not offer free project estimates.
Yes, Techs offers eco-friendly accreditations.
No, Techs does not offer a senior discount.
No, Techs does not offer emergency services.
No, Techs does not offer warranties.
Techs offers the following services: Cloud migrations, network, server improvement and implementation, computer build and repair, operating system optimization & virus removal.

Contact information

1430 Triad Center Dr Ste I, Saint Peters, MO 63376

http://www.weloveit.tech

Service hours

Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
10:00 AM - 4:00 PM