It took them over a month to start the job. We had Gutter Monsters on our gutters that they were supposed to remove and replace. They replaced them incorrectly and it took 3 trips to get this done correctly. They were supposed to put ridge vents on our roof and failed to do so. They have yet to provide me with a lien waiver and I had to call to get a detailed bill from them. It appears to me that they are trying to get the most money from the insurance company that they can- regardless if they have done what they are supposed to do.
Description of Work: Replaced our roof
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
3.0
responsiveness
2.0
punctuality
3.0
$9,000
bob S.
03/2008
5.0
siding
+ -1 more
Excellent work, great people and product - siding the same as amazing siding is excellent product. No curling or waving sections - excellent appearance and has insulating qualities.
Description of Work: Resided 2 story house with insulated siding.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,000
Janet D.
09/2007
2.0
siding
+ -1 more
1st bad sign-salesman took 3 hours to sell me siding, along with used car salesman tactics. I was suspicious but wanted to get the work done, as I had already contracted with 2 other companies that never even showed up. Installers were subs, a father & son team. The work was done quickly & neatly with good attitude. Afterwards, we saw some minor problems. These were pretty simple things to fix. I called, left several messages; o reply. Finally reached a human and promised that Scotty, the field supervisor, would be in touch. Weeks passed; nothing. Finally reached the owner, Greg Berenato. He said I waited too long to call and that the gutter issue was not their problem since they subbed that work out. I told him his company name should be "Inferior Exteriors". He went off on me like a psycho, said I needed to take a class in human relations, and hung up on me. Never resolved. Spacing nail still stuck in siding way high up, fixed gutter myself, chimney trim still not right.
Description of Work: Installed siding, soffit, fascia, gutters, downspouts on house. This work was done several years ago, issues explained below were never resolved. I should have followed up with Better Business Bureau, but after the nasty encounter with the owner, I was a little afraid, and just wanted the whole thing to go away. I recently joined Angie's List and was contacted by someone from the office who asked me to submit some reviews. After thinking about all the contractors I've used over the past few years, I decided it was important to get my story out to people who may be considering hiring this company. The work looks fine, but the little flaws really annoy us, and the point is that when you pay this much money for work done, you expect the company to be responsive and polite in resolving problems. These people were difficult to reach, did not return calls, refused to fix the problems, and finally, the owner was verbally abusive and rude. Beware!
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Service Categories
Siding
FAQ
SUPERIOR EXTERIORS is currently rated 3.3 overall out of 5.
No, SUPERIOR EXTERIORS does not offer free project estimates.
No, SUPERIOR EXTERIORS does not offer eco-friendly accreditations.
No, SUPERIOR EXTERIORS does not offer a senior discount.
No, SUPERIOR EXTERIORS does not offer emergency services.
No, SUPERIOR EXTERIORS does not offer warranties.
SUPERIOR EXTERIORS offers the following services: PHONE NUMBER BROUGHT UP THE BBB