Prosteam Carpet Care and Restoration

carpet installer, floor cleaner, dryer vent cleaning service,

About us

At Prosteam Carpet Care and Restoration, we pride our company on reliability, great communication, integrity, and quality work. We strongly believe in giving our absolute best in all the work we perform. We are experts and will always keep you educated about the work process. We look forward to earning your business.

Business highlights

13 years of trusted experience
Emergency Services Offered

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

CreditCard

Reviews

4.5530 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
76%
4
15%
3
4%
2
3%
1
2%


Rating CategoryRating out of 5
quality
4.5
value
4.4
responsiveness
4.7
Showing 451-475 of 530 reviews

gary s.
04/2018
4.0
Very pleased overall.

Rating CategoryRating out of 5
quality
4.0
value
4.0
responsiveness
4.0

Yes, I recommend this pro
$295

sudha n.
04/2018
5.0
Dan got rid of the uggly make up stain from the madter bedroom carpet beautifully and Ribb did an amazing job of stretching the carpet in 4 areas. I am very pleased with the quality of work by Prosteam crew and they were both very courteous as well.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Mary Ellen W.
04/2018
5.0
On time, Courteous, Respectful, Friendly and Professional. I highly recommend them! Thank you ProSteam

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Nancy S.
04/2018
1.0
Had to have the initial work re-done by a supervisor because first time was so poorly done

Rating CategoryRating out of 5
quality
1.0
value
2.0
responsiveness
2.5


Elizabeth W.
03/2018
4.5
When one room of carpet was not as clean as the others, they came back and re-cleaned the carpet, They were very easy to talk to.

Rating CategoryRating out of 5
quality
4.5
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Nancy W.
03/2018
5.0
Done

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
4.0

Yes, I recommend this pro

Mark D.
03/2018
5.0
Overall great job On time and professional Would recommend to everyone

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Deb M.
02/2018
5.0
Crystal was very accomodating to my schedule. Rib, the installer was great. Courteous, on time and did a wonderful job on the project. He even vacuumed before putting the room back together!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Misti G.
02/2018
4.5
There were lots of hisden costs and I had to talk down the price to the original quote. The worker was friendly. It is something that I could have done with a home steam cleaner. I had to have them clean areas of the couch a second time.

Rating CategoryRating out of 5
quality
4.0
value
3.5
responsiveness
5.0

Yes, I recommend this pro

Hope L.
02/2018
5.0
I don't recall the name of the young man that did the work for me because it was almost a year ago. But, he did an awesome job. We had the carpets cleaned, the sofa cleaned, and out kitchen tile cleaned and grout sealed. It would have been nice if it was less costly, but could never complain about the job he did.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro
$358

Amy M.
02/2018
2.0
I paid more for the cleaning and spot removal in this little apt. than I did in a 3600 sq.ft. house, and I could've done better myself. He spent 15 min. total for over $200. I don't recommend this company.

Rating CategoryRating out of 5
quality
2.0
value
2.0
responsiveness
3.5


Shirley K.
02/2018
5.0
He did an awesome job of repairing the carpet/stripping!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$80

Monica K.
01/2018
4.5
The lady I spoke to twice- I think her name was Crystal - was a little brusque and seemed not to want my business. But the person they sent to give me an estimate and to do the cleaning - David - was extremely respectful and mindful of my home while cleaning. The cleaning itself was above satisfaction. Overall, a good experience.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
4.0

Yes, I recommend this pro
$153

Lora A.
01/2018
1.0
I understand that I bought the the sofa 🛋 used, but they could have done a better job than that. The sofa looked just as dirty as the day I purchased it I was not pleased 👎🏽😢

Rating CategoryRating out of 5
quality
0.5
value
1.0
responsiveness
5.0


cindy k.
01/2018
0.5
They quoted 800 but sent a bill for 2400 more. They began by moving furniture and suctioning carpet but didn't try to extract the water from the carpet pad! Instead ran two fans. After a week, they said that a de-humidifier was needed. De-humidifier set to work but didn't take up any more water. Over two weeks later, our carpeting is still wet! Very unprofessional.

Rating CategoryRating out of 5
quality
0.5
value
0.5
responsiveness
3.0

$800

Donald N.
01/2018
4.0
Fast but costly

Rating CategoryRating out of 5
quality
4.5
value
3.0
responsiveness
4.5

Yes, I recommend this pro
$500

Anand B D.
01/2018
5.0
They did an excellent job on cleaning our old carpet. Would hire them in future for advanced cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Fred L.
12/2017
5.0
ProSteam Carpet Care was very quick to schedule my appointment, the individual who did the repairs was very helpful and did a great job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

David L.
11/2017
4.0
The person that did the work was very efficient.

Rating CategoryRating out of 5
quality
4.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro
$90

Helen S.
11/2017
5.0
The repair man was prompt, polite. His work was neat and met our expectations.

Rating CategoryRating out of 5
quality
4.5
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$100

Contact information

1200 Cave Spring Blvd., Saint Peters, MO 63376

www.prosteamstlouis.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 4:00 PM
Saturday:
8:00 AM - 4:00 PM
Sunday:
Closed

Licensing

Licensed*

Trade License Number
24-04-0840
Trade License Locale
MO
Trade License Expiration
04/07/2025
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

carpet installer,
floor cleaner,
dryer vent cleaning service,
upholstery cleaner,
air duct cleaner,
carpet cleaner,
asbestos removal service

FAQ

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 4:00 PM

Saturday: 8:00 AM - 4:00 PM

Sunday: Closed

Prosteam Carpet Care and Restoration accepts the following forms of payment: CreditCard
Yes, Prosteam Carpet Care and Restoration offers free project estimates.
No, Prosteam Carpet Care and Restoration does not offer eco-friendly accreditations.
No, Prosteam Carpet Care and Restoration does not offer a senior discount.
Yes, Prosteam Carpet Care and Restoration offers emergency services.
Yes, Prosteam Carpet Care and Restoration offers warranties.

Contact information

1200 Cave Spring Blvd., Saint Peters, MO 63376

www.prosteamstlouis.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 4:00 PM
Saturday:
8:00 AM - 4:00 PM
Sunday:
Closed