Prosteam Carpet Care and Restoration

carpet installer, floor cleaner, dryer vent cleaning service,

About us

At Prosteam Carpet Care and Restoration, we pride our company on reliability, great communication, integrity, and quality work. We strongly believe in giving our absolute best in all the work we perform. We are experts and will always keep you educated about the work process. We look forward to earning your business.

Business highlights

13 years of trusted experience
Emergency Services Offered

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

CreditCard

Reviews

4.5530 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
76%
4
15%
3
4%
2
3%
1
2%


Rating CategoryRating out of 5
quality
4.5
value
4.4
responsiveness
4.7
Showing 401-425 of 530 reviews

Steven I.
09/2018
3.5
They did a good job.

Rating CategoryRating out of 5
quality
3.0
value
4.0
responsiveness
4.0

Yes, I recommend this pro

Jean G.
09/2018
4.0
Thank you

Rating CategoryRating out of 5
quality
4.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Richard P.
09/2018
4.0
Overall very good. Couple of spots could have been done again.

Rating CategoryRating out of 5
quality
4.0
value
4.0
responsiveness
4.5

Yes, I recommend this pro
$250

Pamela B.
09/2018
5.0
Very professional, came when they said they would did a great job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Ctarolyn N.
09/2018
5.0
Quick and efficient service. Had air ducts fully cleaned.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Manikandan P.
09/2018
0.5
Hi, We have asked the ProSteam representative, asked him estimate; he said some high price; we have asked how it will be after clean; he said not sure then we said no service required; ProSteam representative will do demo if you like then do for service; after demo, he got sign from us and we are not satisfied and said NO service required then ask us to pay $90.00 for demo We discussed with him that you showed demo and not said about any amount; He is not agree with and he showed signed paper that pay $90.00 still we are refused to pay; he call his office and we said he did demo; they said there is no demo then we asked why he did demo; they also ask us pay $90.00 still refused because he did demo; ProSteam representative called 911; cop came and discussed both us about what happened not answer cop said the company can bill collection and then court. we don't have time for that so I paid finally

Rating CategoryRating out of 5
quality
0.5
value
0.5
responsiveness
0.5

$90

Joe M.
08/2018
5.0
Good service prompt. Antwon was helpful and polite

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro

Ezhilarasi L.
08/2018
4.0
They did good work and gave me good rate. Only thing is they came pretty late than appointment time.

Rating CategoryRating out of 5
quality
4.5
value
4.5
responsiveness
4.5

Yes, I recommend this pro

Cheryl S.
08/2018
4.0
That they was good they kept they time on point

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
4.0

Yes, I recommend this pro

Rodney L.
08/2018
2.5
Quoted me a price on the phone then charged way more after the technician arrived

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
3.5

Yes, I recommend this pro

David S.
08/2018
2.0
I had carpet repair done. At first it looked okay but, on closer inspection, the patch was not large enough for the area.

Rating CategoryRating out of 5
quality
1.0
value
0.5
responsiveness
2.0


Brad H.
08/2018
4.0
They were responsive and did a great job.

Rating CategoryRating out of 5
quality
4.5
value
3.5
responsiveness
4.0

Yes, I recommend this pro

Jan W.
08/2018
5.0
Company called to re schedule appt and they were very nice and apologized for having to reschedule

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$300

Deepak J.
08/2018
4.5
Cleaned the carper very well and got rid of many spots of stains on the carpet

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
4.5

Yes, I recommend this pro
$284

Gwenith W.
08/2018
5.0
I had not used this company before, but was VERY happy with the results: Couch and 2 chairs, three rooms of carpet and grout cleaning in the kitchen. They were thorough and did a great job as the chairs and grout was pretty dirty, but not anymore! Yay!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

chris c.
07/2018
4.5
No complaints, except I was told the worker would call on his way over, since I did not live at the location. Instead I received a call saying he had difficulty knowing which place was mine, forcing me to scramble from where I was to get in my car, go over there, direct him and open the house for him. Otherwise, he was excellent, cordial, and professional.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$190

Robert T.
07/2018
4.5
The service man called before arriving to alert us he was on his way. He was cordial and wasted no time cleaning the tile floors (473 square feet of tile floors)

Rating CategoryRating out of 5
quality
4.5
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$267

Charles S.
07/2018
5.0
Very pleased with pro steam. Communicated well clean the carpets well at a good price.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Ardyth L.
07/2018
4.5
Called ahead of time - on time - very friendly and professional young man. My carpet is old and he did the best that could be done.

Rating CategoryRating out of 5
quality
4.5
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$159

Diane I.
07/2018
1.0
The company didn't have the proper tools or equipment needed and had to come back and still didn't have necessary tools. Now they need to come back again for a 3rd time to clean edges of the floor by the wall. Totally Disappointed.

Rating CategoryRating out of 5
quality
1.0
value
1.0
responsiveness
4.0


Mary M.
07/2018
3.5
Quick and friendly!

Rating CategoryRating out of 5
quality
4.0
value
3.0
responsiveness
4.0

Yes, I recommend this pro

Leonard J.
07/2018
5.0
Very professional and patient. Will use again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Rajiv & Lynn G.
07/2018
4.5
They were professional and cleaned up nicely.

Rating CategoryRating out of 5
quality
4.5
value
4.0
responsiveness
4.5

Yes, I recommend this pro

Dan S.
07/2018
5.0
Excellent service. I highly recommend!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$350

Contact information

1200 Cave Spring Blvd., Saint Peters, MO 63376

www.prosteamstlouis.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 4:00 PM
Saturday:
8:00 AM - 4:00 PM
Sunday:
Closed

Licensing

Licensed*

Trade License Number
24-04-0840
Trade License Locale
MO
Trade License Expiration
04/07/2025
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

carpet installer,
floor cleaner,
dryer vent cleaning service,
upholstery cleaner,
air duct cleaner,
carpet cleaner,
asbestos removal service

FAQ

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 4:00 PM

Saturday: 8:00 AM - 4:00 PM

Sunday: Closed

Prosteam Carpet Care and Restoration accepts the following forms of payment: CreditCard
Yes, Prosteam Carpet Care and Restoration offers free project estimates.
No, Prosteam Carpet Care and Restoration does not offer eco-friendly accreditations.
No, Prosteam Carpet Care and Restoration does not offer a senior discount.
Yes, Prosteam Carpet Care and Restoration offers emergency services.
Yes, Prosteam Carpet Care and Restoration offers warranties.

Contact information

1200 Cave Spring Blvd., Saint Peters, MO 63376

www.prosteamstlouis.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 4:00 PM
Saturday:
8:00 AM - 4:00 PM
Sunday:
Closed