Prosteam Carpet Care and Restoration

Showed up on time. Did an excellent job. Left no mess. Prices were reasonable.

Russ and Jacob were prompt, professional and pleasant to work with!

Tory was very professional and new his business.

This project was no easy feat and the technician did an amazing job. He walked me through the options that best fit my needs. Focused on the services best suited for our situation. Then walked me through the process and timing of the work. Floors look great. Scheduling was super easy. The follow up call was also very pleasant. Will have them back to do other rooms when we are ready.

Had a misunderstanding, at first. How they handled it is the most important part of the client relationship. They were fine, and their technician worked hard to make the job turn out right. Floors look great.

The person that did the work did a good job of explaining the process to me.

Needed someone to stretch my carpet. They called immediately and set up an appt. Tech was here on time and did a great job!

They treated my house with the same care they d treat their own home.

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This company cleaned the grout in my kitchen and made it look like new!

don was a professional ... appreciated him from begin to end.

Quick and friendly.

Prompt & friendly assistance from the first phone conversation to the technician; excellent follow-up.

The only issue I had with ProSteam was the arrival time. I chose the 3 - 5 timeframe, the tech didn't show up until after 6

Very friendly and did an outstanding job on the carpet.

They quote you a price and it goes up when they come to do the job, they also wanted to charge more to get stains out, that's what I hired them for to begin with, the carpets looked exactly the same when they were done, I would not recommend this company to anyone!

great work

When I contacted this company I said I needed someone to clean the tub surround and grout. I was told that the pro would power wash the tile and grout with a portable power washer. He showed up with a brush and a bottle of cleaner. He did a very good job cleaning the tile but when I asked about the power wash he said he did not do that-another guy does it. I called the company and was given a million excuses but no offer to have the power washer guy do the work. Not good. I feel really cheated.

Do not use the quote they give you on the phone. They quoted around $400.00 on the phone and when they came out they changed the guote to $740.00

they did a great Job.