Prosteam Carpet Care and Restoration

Great carpet service and professional people to work with. Very friendly personnel. Estimate was quick and easy. The job was done surpassing my expectations. I would hire them again. ð

There were $15.00 of service charge which was not informed before service was performed.

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My appointment was cancelled twice on the day they were scheduled. They did not have a vacuum to clean up the lint they left behind. They did not turn the dryer on after they cleaned so any remaining lint in vent was forced to the outside vent cover and glogged the outside vent cover. We had to go out and remove the lint from the vent to the outside.

Very professional

The scheduling process was easy. The technician was friendly and explained the process. The carpets are old with a lot of stains, which a lot of them came up. When I asked to have one room redone I got a bit of a *we are to busy conversation*, but the company did re-book the re-clean.

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Top rated co. In my opinion.

This company was prompt in responding to our request... and prompt in scheduling after a free estimate.

Our technician was wonderful. I was very pleased with the completed job. ProSteam was quick to respond and provided great service.

Fair pricing and timely service

Their carpet tech is a good hard worker. You need to stay on them while cleaning, or they may not give the cleaning attention to where you would like. The traffic area of the carpet got the same attention as under the sofa area. ProSteam said they would get back to me about my concern of the traffic area. I have not heard back yet. Not the best satisfaction received from the job.

The technician was professional and personable.he was thorough and paid attention to detail. Also the company was was quick to respond to our request and followed up immediately.

The tech was very good and really did a good job. I would recommend this company to my friends

Very collaborative and personable service.

After the carpet dried all the rooms had streaks in the carpet. All the rooms looked worse than before. I wasn' t expecting like new results, the carpets are over ten years old but well maintained. The company said they would send the contractor back next week, we will see what happens. Should have asked if the worker was a company employee or sub contractor.

Jason did a great job. He helped me pick the deep cleaning for our stained hall. The stains are gone!

Tyler was efficient, respectful and a very hard worker. He did a great job! My rugs look great.

The technician that came out and did the work was good. The company itself is fine. They seem to overbook. They didn t show up to my original appointment block and called in the last hour of the timeframe to say they ran long and needed to reschedule. Not sure if it was an anomaly or happens often.