Prosteam Carpet Care and Restoration

Very good service, the young man was very polite and got job done

Brandon was super thorough, and friendly, too!

the service man did a great job,

They are not the company to use to clean your vents properly. They are using total deceptive policy to get you in and not doing a thorough job to clean of the vents and the furnace. They used a hose to do the cleaning. If you get your vents cleaned get a professional that does both the vents and the furnace.

In regards to vent cleaning: Serviceman advised that although they were not able to clean the vents on the upper level of my home (there company is not able to clean the vents due to the material used for that floors venting), cleaning the vents on the main level of my home and the vents on the basement level, as well as the dryer vent would dramatically impact the amount of dust in my home. The price for these recommended items was originally quoted at around $900. The serviceman called his boss at my request to see if they would be willing to do the job for around $700 and he countered a bit higher and we proceeded. It has been 6 months now and I have been switching out my A/C filter every 14 days (using a premium 1800 allergen filter for each replacement - each filter costing about $35). I am a very young & new homeowner so I be been keeping track of the dust pile up throughout my home since the service was performed and have seen absolutely no improvement. Beyond disgusted and disappointed that I believed the serviceman and paid over $700 for what seems to be absolutely nothing.

I found ProSteam on HomeAdvisor and then checked them out at the Better Business Bureau where they had an A+ rating, so I hired them. The technician walked through the house with me to count all of the registers and returns. He also worked diligently and spent time making sure all of our accesses were cleaned thoroughly. I felt he did a very good job.

Excellent service!

Very professional and courteous staff. Arrived on time, called to say 5 minutes away. Respected the 6 distance, wore a mask and gloves. Explained the procedure, immediately went to work and did a great job! Will definitely use this company again and recommend to others.

Great experience. Very cheap, Swift, and a hard worker. Definetly will use the again.

Great job!!

VERY PROFESSIONAL AND INFORMATIVE. GOOD WORK - COULD NOT EXPECT BETTER!

The gentleman who did the work was very knowledgeable, kind and friendly.

Antoine was very professional. He came in, cleaned all of the ducts and vents quickly and efficiently. I even commented that I couldn t tell he had been here. He cleaned everything so well! I am so happy with the work that was performed! I would highly recommend this company.

Very curtious

Very courteous good job well done

Thank you to an exceptional job. We had multiple rugs to get cleaned. They were very dirty... thanks to our dogs who like to play in the dirt outside and then bring it inside. Tory, our technician, was extremely professional and courteous. He did an exceptional job cleaning my rugs and explaining everything he did from deodorizing to scotch guarding. He is a high performer and a great asset to the company. High recommend this company and Tory as the technician. Thank you!

highly professional

Tech stayed 6 hrs to clean all ducts and carpets!

Helpful cleaning man

The worker was very polite and professional. My sectional was cleaned beautifully I m glad I called Prosteam

We feel that the appraisal was very expensive.

We have been asked to provide this rating very soon after the duct cleaning was done, so we honestly don't know yet how effective it was. But the customer service was excellent, both courteous and efficient.