Prosteam Carpet Care and Restoration

carpet installer, floor cleaner, dryer vent cleaning service,

About us

At Prosteam Carpet Care and Restoration, we pride our company on reliability, great communication, integrity, and quality work. We strongly believe in giving our absolute best in all the work we perform. We are experts and will always keep you educated about the work process. We look forward to earning your business.

Business highlights

13 years of trusted experience
Emergency Services Offered

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

CreditCard

Reviews

4.5530 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
76%
4
15%
3
4%
2
3%
1
2%


Rating CategoryRating out of 5
quality
4.5
value
4.4
responsiveness
4.7
Showing 151-175 of 530 reviews

Bruce M.
10/2020
5.0
Professional and friendly

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Charles L.
10/2020
5.0
Provided a very quick estimate, and delivered quickly and professionally.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$700

Deborah T.
10/2020
5.0
Tyler was personable and very efficient. He made me aware if the products and services and explained everything in detail. I appreciated the ladies in the office helping me out with my emergency situation. The carpet looks and smells great.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$112

Diana E.
10/2020
4.0
They promptly responded and I was able to set up a time that worked for me. The operator was very nice

Rating CategoryRating out of 5
quality
4.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro
$80

Sherrie N.
10/2020
5.0
Our technician Tory was professional, personable, and cleaned up after himself. We were pleased with the job he did, and would recommend this business to family and friends.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Deb L.
09/2020
5.0
Branden and his crew member were great! Explained the process. The work was good bringing our furniture back to life. Thank you!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Vinny S.
09/2020
5.0
They arrived on time and did their job very well.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$700

Sandra K.
09/2020
4.5
Professional job. The technician discussed options and explained choices. All my concerns were addressed. Iâ m pleased with the results.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro
$360

Jean G.
09/2020
5.0
Brandon and his associate were very professional and customer friendly. Weâ ll definitely call and use the service again

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$80

Barbara R.
09/2020
5.0
The technician was very professional and did a great job. My 18 yes old leather sofa looks almost new.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Connie J.
09/2020
5.0
Very professional and did a Great Job. I will tell others about this company and their work.

Rating CategoryRating out of 5
quality
4.5
value
4.5
responsiveness
4.5

Yes, I recommend this pro

Jan C.
09/2020
5.0
Everyone that I talked to at the office were very friendly and knowledgeable about what I needed. Dave was my service rep and he was very friendly, personable and conscientious. He cleaned out my dryer vent and made sure he did a good job. He cleaned the area around the dryer and cleaned up after himself. I was very happy to have that done. Thanks to the people at Pro Steam. I recommend them and I even gave their number to my neighbor.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$115

Susan T.
09/2020
4.0
Very nice service pro, did a good job.

Rating CategoryRating out of 5
quality
4.0
value
4.0
responsiveness
4.0

Yes, I recommend this pro

Shirley J.
09/2020
2.5
Would not recommend because of cost factor. Was quoted price for full house of $159.75 and after tech adjusted price it was more because size of rooms. Thought full house would be that. Should have been told size of rooms would be more.

Rating CategoryRating out of 5
quality
3.0
value
1.5
responsiveness
3.0


Robyne C.
09/2020
5.0
It was an emergency situation and they treated it as such. The carpet looked good as new!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Caleb G.
09/2020
4.5
Don't have any

Rating CategoryRating out of 5
quality
4.5
value
4.5
responsiveness
5.0

Yes, I recommend this pro

Melissa L.
09/2020
2.0
The workers left my house a mess. They chipped paint off my walls. In the basement I found mouse poop everywhere, they did not warn me about this. I have a two year old in the house, they got mouse poop everywhere in the basement and did not even tell me. All of her toys were right there. A little warning would have been nice.

Rating CategoryRating out of 5
quality
3.0
value
1.5
responsiveness
2.0

$600

Michael A.
09/2020
5.0
Zack was professional and knowledgeable.

Rating CategoryRating out of 5
quality
5.0
value
3.5
responsiveness
5.0

Yes, I recommend this pro
$560

Therese B.
09/2020
5.0
Tori and Phil were both very professional and polite. They did excellent work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$1,054

Ryan S.
08/2020
4.0
Our technician was very polite, respectful and knowledgeable.

Rating CategoryRating out of 5
quality
4.5
value
4.5
responsiveness
5.0

Yes, I recommend this pro
$445

Nick P.
08/2020
2.0
Small additional charges here and there. Did not pretreat the areas I indicated. Stains still present. I ended up using resolve and got it right up. Not worth the $200. Carpet did not smell or look fresh. Disappointed.

Rating CategoryRating out of 5
quality
0.5
value
0.5
responsiveness
3.0


Sandra F.
08/2020
5.0
Anthony was wonderful. Very professional and respectful in everyday. He explained everything he was doing and took the time that was needed even though the job was a messy one. I WOULD recommend Steam Pro. I live supporting locally owned businesses.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

DOUG M.
08/2020
4.0
Technician was pleasant, knowledgeable, explained everything quite clearly.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro
$1,100

Sarah G.
07/2020
5.0
Get value and customer service all around

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Andrew L.
07/2020
3.5
(No comments provided)

Rating CategoryRating out of 5
quality
3.5
value
1.0
responsiveness
3.0


Contact information

1200 Cave Spring Blvd., Saint Peters, MO 63376

www.prosteamstlouis.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 4:00 PM
Saturday:
8:00 AM - 4:00 PM
Sunday:
Closed

Licensing

Licensed*

Trade License Number
24-04-0840
Trade License Locale
MO
Trade License Expiration
04/07/2025
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

carpet installer,
floor cleaner,
dryer vent cleaning service,
upholstery cleaner,
air duct cleaner,
carpet cleaner,
asbestos removal service

FAQ

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 4:00 PM

Saturday: 8:00 AM - 4:00 PM

Sunday: Closed

Prosteam Carpet Care and Restoration accepts the following forms of payment: CreditCard
Yes, Prosteam Carpet Care and Restoration offers free project estimates.
No, Prosteam Carpet Care and Restoration does not offer eco-friendly accreditations.
No, Prosteam Carpet Care and Restoration does not offer a senior discount.
Yes, Prosteam Carpet Care and Restoration offers emergency services.
Yes, Prosteam Carpet Care and Restoration offers warranties.

Contact information

1200 Cave Spring Blvd., Saint Peters, MO 63376

www.prosteamstlouis.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 4:00 PM
Saturday:
8:00 AM - 4:00 PM
Sunday:
Closed