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MID RIVERS APPLIANCE

Appliance Repair, Appliance Repair - Small, Appliance Sales and Installation,

About us

3 EMPLOYEES. NO SUBS USED. COST IS DETERMINED BY THE JOB. NO TRAVEL CHARGES.

Business highlights

34 years of trusted experience

Services we offer

APPLIANCE REPAIR.

Reviews

4.728 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
79%
4
0%
3
0%
2
7%
1
14%


Rating CategoryRating out of 5
quality
4.9
value
4.7
professionalism
4.7
responsiveness
4.7
punctuality
4.9
Showing 1-25 of 28 reviews

Mary Ann E.
02/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: I wanted a new refrigerator and they didn't have what I was looking for. The owner had the one I thought I wanted delivered to his store and told me I didn't have to take it if it wasn't what I wanted. It was. I purchased it at a more reasonable price than I was able to find anywhere else. Delivery went as promised. Good deal.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$1,500

LYNNETT C.
06/2013
5.0
appliance repair
  + -1 more
They fixed the issues. They were punctual and professional. He was a very nice guy, I have hired this business for more than one repair.
Description of Work: They came out to repair an off balance washer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Christine K.
01/2013
5.0
appliance repair
  + -1 more
They were able to come out relatively quickly and assessed the situation. He had to do in a little research to find and parts that we needed, so he went back, did the research, and called me back with the information. He placed the order for the parts, but it took a while to come in. As soon as the parts came in, he came back, put them in, and everything worked fine. Then we had an additional with the cooktop as it was old and had to call them back. They were very honest with their opinion at that point because instead of coming back out to do an additional repair that would have cost us a couple of hundred Dollars, he advised us to replace the cooktop rather than spending additional money on it without any guarantee of it not breaking again within a few months.
Description of Work: I have used Mid Rivers Appliance. They repaired our cooktop.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$175

Tracey J.
12/2012
2.0
appliance repair
  + -1 more
Although in the end my appliance was repaired, the fact that it took nearly a month to do so was unacceptable. I was continually told that one part was on back order and they had no idea when to expect that part to be shipped. I was given this story every time i called to inquire about the status. Several times I was to receive a return phone call to update me, but I never received one call back. I simply could not understand why it took so long to get this part for a standard appliance. This is their business is to service all major brands. I mean we weren't trying to order a part for the Space Shuttle here. It did finally arrive and appliance was fixed. I must also mention that when my initial appointment was made, I was given a 5 hour window for the repairman to arrive and he arrived 30 minutes after that window closed. Again, unacceptable to me as a consumer..................
Description of Work: The service performed was to replace a couple of parts on a large capacity dryer, as dryer was make a very loud, squeaking noise when in use.

Rating CategoryRating out of 5
quality
3.0
value
2.0
professionalism
3.0
responsiveness
2.0
punctuality
3.0

$400

Jacqueline S.
08/2012
1.0
appliance repair
  + -1 more
Called and asked for service on a Whirlpool Duet washer-was told that they didnot really work on front loading washers but if I could bring it into the shop they could take a look at it when they had time. If they didnot feel qualified to work on the washer saying so would have been fine but to suggest that I bring my waer into the shop was unprofessional and ridiculous.
Description of Work: None

Rating CategoryRating out of 5
professionalism
1.0


Malcolm S.
07/2012
1.0
appliance repair
  + -1 more
Doesn't open until 10am. Called the night before and the phone just rang and rang. No answer machine. Had to stop what I was doing at work at 10am and spoke briefly with a rather rude male. He stated that he couldn't come out until Monday (today is Friday). Answering machine suggested with a response from him of, "We'll never do that". I've had it with people like that.
Description of Work: Icemaker not functioning. NO service performed.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0


Kathryn K.
01/2012
5.0
small appliance repair
  + -1 more
He was a nice guy and worked fast. They came prepared with everything. It was repaired in less than an hour.
Description of Work: They came out to repair my ice breaker in my refrigerator.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$95

Allan S.
10/2011
5.0
appliance repair
  + -1 more
I had a refrigerator that was not cooling properly, and was about to loose some expensive meat in the freezer. I called Mid Rivers Appliance, and Henry (the owner) was able to come out the next day. He quickly diagnose and repaired the problem, and gave me good information about refrigerator repair. I will use them again.
Description of Work: I had a refrigerator that was not cooling properly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Jayne N.
09/2011
5.0
appliance repair, appliance sales
  + 0 more
A top-notch store. I would definitely recommend that anyone needing appliances go to him LAST! Once you have shopped and compared I am sure you will purchase from Mid-Rivers Appliance.
Description of Work: A truly great experience. I had purchased a washer from Mid Rivers about 8 years ago and it is still going strong. When I moved into a rental home and saw the appliances I was left with, I went back to Mid-Rivers. i purchased a glass top stove, dryer and fridge. The fridge was having trouble staying cold. After two service calls, the manager called and told us that he had a better fridge on the floor of his store and would gladly replace the one we had with that one. I was a little disappointed because the original fridge was large and fit into the space in the kitchen perfectly. The replacement fridge is awesome! Side by side with ice and water in the door. An upgrade from the one I originally purchased and it fits wonderfully. This businessman totally understands and respects repeat business and made good on his 90 warranty. I will continue to shop with him for any and all my appliance needs and will surely recommend him to anyone that I know of that is in need of good quality appliance. A man of his word and stands by his work. A real gem in this day in age!!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

Mark M.
06/2011
2.0
appliance repair
  + -1 more
Overall, we spent $50 for someone to put in 20 min. of looking at a refrigerator. They did not do a thorough job.
Description of Work: We had a Kitchenaid refrigerator in our garage that was not working. We called Mid Rivers Appliance to see if someone would come take a look at it. We were told by the individual who came out that the refrigerator had an internal freon leak and could not be repaired. He said there was no use trying to fix it. He was at our house approximately 20 min. He wasn't going to charge for the service call, but we paid him $50 for coming out. My husband later called Kitchenaid and described what we thought the problem was, based on the Mid Rivers Appliance service call. Kitchenaid sent someone out to take a look. They had the refrigerator running in an hour and a half at a cost of $200 and is still running 2 weeks later. Based on our experience from Mid Rivers Appliance they may not be as qualified to diagnose and repair certain appliances/brands.

Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0

$50

Delaina K.
01/2011
5.0
appliance repair, small appliance repair
  + 0 more
He was very courteous and well groomed. He was nice and did the job quickly too. Also he told me that my fridge was under warranty , so I should call the manufacturer, which showed me that he was honest. I haven't been having any problems with the dryer. I referred him to someone else too.
Description of Work: They repaired my dryer. He also looked at my fridge, dishwasher, microwave, and he is looking for a part for my washing machine.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$95

Susan P.
10/2010
5.0
appliance repair
  + -1 more
I called to make an appointment around 5:45 pm Monday. When I described the problem, they said they could come to the house the next morning. Tuesday morning the appointment time was 10 am. I received a call from the service man around 9:50 stating that he would be a little late. He arrived at 10:30 and apologized for his delay. He listened to my description of the problem, then pulled the back off the dryer and found that the heating element was dead. He had another element with him. He replaced my broken one, cleaned up his mess, ran the dryer to show me that it worked, and was out the door by 11 am. He showed me where the element was broken. He let me know that the new element had a 1 year warranty. He even pet my dog! I will use this company for any and all future appliance needs.
Description of Work: Replaced heating element on my dryer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$139

LYNNETT C.
09/2010
5.0
appliance repair
  + -1 more
They did good work and their prices were reasonable. The guy was very professional.
Description of Work: I used MID Rivers Appliance to fix my washing machine.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Lynn C.
04/2010
5.0
appliance repair
  + -1 more
Everything went very well. An appt was scheduled for a few days away at a time that would work for us. The repairman was on time and extremely pleasant and courteous. He quickly took the dryer apart and replaced the belt. He was done so quickly my husband joked with him "what took you so long". They do not charge for travel time and so the $65 we paid was very reasonably. The service was excellent. We will call them for any future appliance repairs.
Description of Work: Our 10 year old dryer stopped spinning; we thought it was a belt and when we made the call, so did they. It turned out the belt needed to be replaced.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$65

Ralph G.
10/2009
5.0
appliance repair
  + -1 more
Our dryer wouldn't put out any heat, so we joined Angie's List to find a reputable service company. I contacted Mid Rivers Appliance around noon on Tuesday 10/13. They took the information on my dryer and said they could come by on Wednesday. A few hours later, they contacted my wife and were able to come over on Tuesday. After looking over the dryer, he determined the heating element was bad and said he had brought one along in the truck. He quickly replaced the heating element and we were back to drying our laundry. My wife greatly appreciated the responsiveness in Mid Rivers Appliance and is looking forward to using them again in the future in the event of any other appliance breakdowns.
Description of Work: Replaced heating element in our Sears dryer

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$118

Linda S.
04/2009
5.0
small appliance repair
  + -1 more
I had been having difficulties with the ice maker on my freezer. It would make ice, but not dispense it. There was a plate in the back that had come off and been re-secured by me several times. When Henry came he found that behind that plate the ice maker motor had become unplugged. He plugged it in, re-secured the plate and didn't make me feel silly. Yeah, I guess to plug in a motor $50 sounds expensive, but he did have to make the service call and I am glad he didn't charge me anything over that in a column marked "silly customer".
Description of Work: Henry from Mid Rivers Appliance came out because my ice maker was making ice but not dispensing it. He found the ice maker motor was unplugged. He plugged it in.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

BRAD M.
01/2009
5.0
appliance repair
  + -1 more
THEIR SERVICE WAS GREAT. I CALLED ABOUT 9:30AM AND THEY ARRIVED AT 2:00PM. VERY QUICK TO FIND THE PROBLEM AND GET IT FIXED. ALL THEY CHARGE IS FOR THE PART AND THE LABOR, NO "SERVICE TRIP CHARGE" JUST FOR SHOWING UP. VERY REASONABLE PRICING. NICE REPAIR MAN.
Description of Work: REPAIR ICE MAKER WATER VALVE.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$88

christie F.
11/2008
5.0
appliance repair
  + -1 more
I called and they came out same day. Service guy gave me the estimate, had the part on his truck, and repaired it that day. Very professional and easy to work with. GREAT service all around!
Description of Work: Refrigerator was not getting cold. Had to replace the cooling fan.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

LINDA F.
03/2007
5.0
appliance repair
  + -1 more
Great. Showed up on time and was in and out under 30 minutes.
Description of Work: My washing machine was leaking from the bottom. The service repair man replaced the motor.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$97

LISA S.
02/2007
5.0
appliance repair
  + -1 more
Fine. Repairman arrived on time, explained the future cost if switch did not repair problem, tested burner. Burner now heats although it still cycles on and off more quickly than do other burners on stove.
Description of Work: Repaired stove burner that was not operating. Put new switch in.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

BRAD M.
12/2006
5.0
appliance repair
  + -1 more
I CALLED MID RIVERS AFTER CHECKING ANGIE'S LIST FOR AN HONEST REPAIR PERSON. WHEN I EXPLAINED WHAT WAS WRONG WITH MY DISHWASHER, THE MAN TOLD ME UPFRONT THAT THE REPAIR WOULD BE VERY EXPENSIVE AND MY MONEY WOULD BE BETTER SPENT ON A NEW DISHWASHER. I WAS SURPRISED AT FIRST THAT HE DIDN'T MAKE A SERVICE CALL FIRST, THEN TELL ME THIS, BUT I APPRECIATED HIS HONESTY. I HAVE SINCE BOUGHT A NEW DISHWASHER AND THE INSTALLER CONFIRMED THAT THE REPAIRS TO THE OLD DISHWASHER WOULD HAVE BEEN MORE THAN IT WAS WORTH. IF I NEED ANY APPLIANCE WORK IN THE FUTURE, I WILL CALL MID RIVERS.
Description of Work: I NEEDED MY DISHWASHER REPAIRED.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro

Laura W.
09/2006
1.0
appliance repair
  + -1 more
How can you run a business like this?
Description of Work: No work performed. Company does not answer phone or have an answering machine on the line. Called until 11 a.m. weekday.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0


LARRY B.
03/2006
5.0
appliance repair
  + -1 more
The experience was one of the best we've had with an appliance repairman. He called ahead, was on time, and was very friendly. He gave us some helpful hints about both the refrigerator compressor and our dishwasher that we were also having problems with. And we couldn't believe how little he charged us. What a great deal!
Description of Work: We had a clogged drain in the refrigerator causing water to leak from the freezer into the refrigerated section. He had to remove all the plastic covering the coils and bottom of freezer, then remove all the ice covering everything and blocking the drain.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Julie M.
02/2006
5.0
appliance repair
  + -1 more
Henry very graciously worked us into his schedule very quickly (next day). He scheduled us for the PM and called before arriving to confirm directions. Upon arrival, he assessed the problem then fixed it quickly and efficiently. We are very impressed with the work done and the price charged. Service call charge was waived upon completion of repair work. A quick and relatively inexpensive repair, WELL worth it. WE HAVE ICE! I will definitely call Mid Rivers Appliance for future repairs.
Description of Work: Repaired ice maker in 7 year old Maytag refrigerator/freezer. We had previous repair attempted on this icemaker from another company. That attempt ended with "Gee, it must be your water supply that is the problem...your icemaker is fine." We had a plumber replace the existing saddle valve to the water supply with a "good" water shut off valve and STILL didn't have ice. We called MidRivers Appliance to attempt another repair on icemaker. ALL WE WANTED WAS ICE! Henry replaced the water valve on the back of the refrigerator and then determined that the "tube" going into the fridge was frozen up, due to the original bad valve. He removed the tube, rinsed out the ice clog and reinstalled it. He made sure we had water flowing to the ice maker before leaving. (Something the previous repair people didn't do!) He even diagnosed and fixed another small leak with the water supply.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$73

02/2004
5.0
appliance repair, water heater repair
  + 0 more
BOTH TIMES THE SERVICE TECH CAME THE SAME DAY I CALLED FOR SERVICE. HE WAS CLEAN AND TIDY. HE GAVE ME A QUOTE BEFORE DOING THE REPAIR WORK, SO NO SURPRISES. HE WAS FRIENDLY AND KNOWLEDGEABLE.
Description of Work: REPAIRED WATER HEATER; REPAIRED ICE MAKER.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75
    • 1(current)
    • 2

Contact information

358 MID RIVERS MALL DR, Saint Peters, MO 63376


Service hours

Monday:
10:00 AM - 6:00 PM
Tuesday:
10:00 AM - 6:00 PM
Wednesday:
10:00 AM - 6:00 PM
Thursday:
10:00 AM - 6:00 PM
Friday:
10:00 AM - 6:00 PM
Saturday:
10:00 AM - 4:00 PM

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Appliance Repair,
Appliance Repair - Small,
Appliance Sales and Installation,
Water Heaters

FAQ

MID RIVERS APPLIANCE is currently rated 4.7 overall out of 5.

Monday: 10:00 AM - 6:00 PM

Tuesday: 10:00 AM - 6:00 PM

Wednesday: 10:00 AM - 6:00 PM

Thursday: 10:00 AM - 6:00 PM

Friday: 10:00 AM - 6:00 PM

Saturday: 10:00 AM - 4:00 PM

No, MID RIVERS APPLIANCE does not offer free project estimates.
No, MID RIVERS APPLIANCE does not offer eco-friendly accreditations.
No, MID RIVERS APPLIANCE does not offer a senior discount.
No, MID RIVERS APPLIANCE does not offer emergency services.
No, MID RIVERS APPLIANCE does not offer warranties.
MID RIVERS APPLIANCE offers the following services: APPLIANCE REPAIR.

Contact information

358 MID RIVERS MALL DR, Saint Peters, MO 63376


Service hours

Monday:
10:00 AM - 6:00 PM
Tuesday:
10:00 AM - 6:00 PM
Wednesday:
10:00 AM - 6:00 PM
Thursday:
10:00 AM - 6:00 PM
Friday:
10:00 AM - 6:00 PM
Saturday:
10:00 AM - 4:00 PM