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Marc's Flooring Service

Flooring Sales and Installation, Hardwood Flooring Sales and Installation

Reviews

3.06 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
50%
4
0%
3
0%
2
0%
1
50%


Rating CategoryRating out of 5
quality
2.4
value
3.0
professionalism
3.0
responsiveness
2.9
punctuality
3.4
Showing 1-6 of 6 reviews

Amanda S.
10/2022
1.0
flooring contractor
  + -1 more
BEWARE...... I'm a former employee of the company an all the reviews u read are true reviews. This company is not fair nor friendly to customers or employees. They speak nasty of the customers and they lie A LOT..... please go with a different installer.
Description of Work: N/A, just giving my opinion on how this company works.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Regina P.
01/2021
1.0
flooring contractor
  + -1 more
Horrible! DO NOT USE THIS COMPANY. Would not move 3 empty boxes and had an attitude.
Description of Work: Carpet install

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Barbara H.
01/2016
1.0
flooring contractor
  + -1 more
unknown
Description of Work: Terrible job on porcelain tile install in large hall bath. The job was so bad that the Big Box Store I contracted through reimbursed me the full amount including the price of the tile and all associated supplies. In all probability I am going to have to have the entire floor ripped out and reinstalled by a "professional." How this company has remained in business is beyond comprehension. They are members of the BBB who has given them a rating of "A" . . . Because I felt I had nowhere to turn to for help and verification of which businesses in my area are trustworthy is why I made the decision to join Angie's List. I believe that the BBB is no longer the trusted organization it was known to be in the past. I haven't found one paying member with a bad rating. Additionally, I believe that the majority of people who deal with a company such as Marc's are so frustrated by the time they get to the end of their ordeal that it is too overwhelming to take the time to write a review. As much as I would have liked to write this review sooner, ensuring others could avoid the same madding experience . . . I simply could not share my ordeal without drudging up those awful feelings I had experienced during the project. (As a side note, while meeting with one of the store managers immediately upon completion of the install an elderly gentleman who had overheard a bit of our conversation approached me as I was leaving the store. He asked if I had recently had flooring installed and if I would mind sharing with him who my installer was. When I stated it was Marc's he looked so forlorn and said "I had them install my flooring 6 months ago and I'm still trying to resolve the mess with the store."

Rating CategoryRating out of 5
quality
1.0
professionalism
1.0
responsiveness
1.0
punctuality
3.0

$1,300

Kathleen S.
07/2015
5.0
flooring contractor
  + -1 more
unknown
Description of Work: They installed carpeting for a bedroom that was purchased from Lowes.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$900

Dana J.
06/2014
5.0
flooring contractor
  + -1 more
It took a while to get an appointment. I had to call twice to get someone to come out. After the estimate, I had to call again to see where the estimate was only to find that it had been snail mailed. I did not use the company to replace my flooring.
Description of Work: I received an estimate to have my vinyl floors replaced with porcelain tile.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
3.0
punctuality
4.0

Yes, I recommend this pro

Ron G.
12/2011
5.0
flooring contractor
  + -1 more
They were exceptionally professional and responsive. The installers took more time than they had anticipated, meticulously ensuring that the fit was perfect. Given that they had the lowest estimate, we were slightly surprised by the superior quality of their work.
Description of Work: An outdated marble foyer was replaced with tumbled 20 inch stone tiles, and hardwood floors were also installed

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,000

    Contact information

    119 Brown Rd, Saint Peters, MO 63376


    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Flooring Sales and Installation,
    Hardwood Flooring Sales and Installation

    FAQ

    Marc's Flooring Service is currently rated 3 overall out of 5.
    No, Marc's Flooring Service does not offer free project estimates.
    No, Marc's Flooring Service does not offer eco-friendly accreditations.
    No, Marc's Flooring Service does not offer a senior discount.
    No, Marc's Flooring Service does not offer emergency services.
    No, Marc's Flooring Service does not offer warranties.

    Contact information

    119 Brown Rd, Saint Peters, MO 63376