Family First Exteriors LLC

Paul was always available, walked us through the entire process, and finished the job in a timely manner and everything looked beautiful! 10/10 would hire again

Paul and his team did a fantastic job!

Mr. Mudd constantly dodges phone calls and makes false promises. Make sure all work is complete and inspected before paying. Absolute garbage human being. Actually pulled a bait and switch on me. Scheduled a front door installation after dodging my phone call for years. He canceled the day before saying installation costs have gone up since our agreement and he would install it at full cost after he was already paid. Worst person I have ever dealt with. Stay away form this company at all costs.

We had some storm damage and the roofing companies that I've called haven't been very responsive because it's not a very big job. He started out real good and he's the first one I called when the tree hit the house. He sent somebody out within half an hour and tarped my house. Since then I've had three different appointments for him to come out and look at the roof himself to fix the roof and he stood me up all three times. I'm not really happy there and in fact I won't call him back because he stood me up that many times. I haven't received the charge yet to put up the tarp. Like I said I've called him back and I'm not calling him back so if I get a bill, I get a bill and if I don't that is his problem. He had me sit here at home three times waiting for him and he never came. I tried to give him the opportunity since he came right away because they were here within half an hour of calling. He failed on punctuality since he didn't show up three times. It’s not very professional to stand somebody up three times. I won't call him back. I don't beg people and he got three opportunities that I don't normally give people.

Crew arrived early in morning and began work. They supplied extra labor later in day to finish job by evening. Clean-up super!

Overall, it was a completely stress-free experience. The most difficult part was picking out the color of the roof. Paul Mudd helped with that, too. Have to say he was right on with recommending the perfect color to compliment the brick on our house. We could not be happier with First Family Exteriors, from start to finish.