VOLZ ELECTRIC INC

They finished part of the project, but they wouldn't finish the rest of it. I don't think anything had to be redone. They would not finish the project. I begged them to. They told me I wasn't on their schedule even though I had an existing contract and I would have to wait a month. I sent them a letter offering to settle so I could get rid of them. Then they contacted me and wanted the full contract amount even though they wouldn't finish the work. I would never use them again.

Excellent service, as always. Volz Service Company has been my go-to electrician for many years.

I called on Monday, explaining that I needed a bid and work done as soon as possible to keep our renovation on schedule. I was pleased when I was told that someone could come out that afternoon to take a look. The tech arrived and told me his thoughts on what needed to be done. I explained that I would need the bid in the next day or two. I was told that it shouldn't be any problem and they could probably get to the job this same week as they didn't have much work right now. I followed up on Thursday and was told that "we'll get it to you" and I still haven't heard from them, seven days later. If they didn't want the job or couldn't match the time frames, I would have appreciated being told.

I have used them several times.

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They were pretty quick about it and I haven’t had a problem since.

They were very good, I was very pleased with their work.

After contacting three other electrical companies, Volz was the only one who said they would send a technician out within a couple of hours to trouble-shoot my electrical issues. To my surprise, the technician showed up within one hour, which was excellent. He immediately tested the entire electrical panel, located the bad switch, went to the supplier and got the correct switch, and replaced it. The problem was solved in less than an hour, to include the travel time to retrieve the part. The technician was polite, professional, and cleaned up his installation. I am extremely pleased with my service and will be contacting Volz for my future electrical needs.

It went well. This work was because I was selling a house. After the work was done, we discussed the fact that the county inspector would need to come out again. I did not understand that it was a different inspector than the original county inspector. We had a lack of communication on that part, which caused some panic on my part when I found out I still needed an additional inspection. Other than that, everything was fine. I would suggest to anyone selling a house to make sure you understand who has to inspect for what when major electrical work is done. It will save some panic on your part.

The entire experience was extremely professional. They called to confirm the appointment, showed up on time, and their prices were very competitive. The gentleman who performed the work was very courteous and professional.

Their bids were accurate. They were fast. They didn't make a mess. They cleaned up after themselves.

It was a year ago and they saved me a lot of money because they could make me replace my circuit panel, but they just fixed it. That saved me $900 from some of the other bids which were estimating it at $1400, whereas I could do it for $500. They saved me a lot of money. They added and replaced breakers. I chose them because I was getting good referrals from my real estate broker.

Everything started out fine. Mr. Tom Volz gave a quote and advised me about issues with installing the spa under the main service wires from the pole to the house. I then contacted another electric company and they confirmed that I must not keep the planned configuration. Mr. Volz was willing to revise the quote and adjust the job to move the service drop (although the quote he gave verbally was less than the final charge). They sent out an electrician one morning to install conduit where the concrete pad would be poured the next day - he was prompt and professional. I appreciated them sending him out quickly since I had scheduled the concrete pour before I signed a contract with Volz. Several days later they sent an electrician to install the outdoor wiring and the main wire through the basement. This person was prompt and professional, but it turned out the office staff gave him incorrect instructions and the wrong parts (50-amp outside disconnect for the spa instead of the required 60-amp disconnect). They sent another person (the third person for this job) the next day to replace the service panel. This person was prompt but rude and dismissive to my wife who was home to allow him access, etc. She was working from home and he said the power would be off for only a short period (30 minutes to 1 hour). The power was off for approximately 3 hours instead. The service contract specifically states that when the panel was replaced all information concerning breaker service (i.e. which breaker serves the kitchen, bathroom, etc.) would be transferred to the new service panel. Upon reviewing the work after the electrician left, I found that all the breakers were labeled "lights and outlets" (no indication of which lights and outlets) except the one to the spa and the air conditioner. I then looked at the rest of the work and discovered the incorrect breaker outside to service the spa. I called them and asked them to send someone to correct the problems right away since the spa was scheduled to be delivered in two days. They sent the second electrician to correct the problem the morning of the day the spa was scheduled for delivery. He replaced the breaker/disconnect for the spa and finished some cosmetic issues the third electrician left undone. However, he did not have the time available to re-map the service panel. I also noted that the electricians left brick dust and other debris around the work areas even after they considered the job complete. I went ahead and paid the final bill without renewing the complaint about the service panel labeling. By this time I was extremely tired of contractor failings and just wanted to finish dealing with this project.

Very good job, and very neat too.

Mr. Volz was very helpful in helping me decide what to do. The price that he quoted was much less than others. He used good quality materials. It was inspected and found to be good work. The cutout in the wall could have been neater.

Based on my description of the work I wanted done, I was given an estimate at the time I called to set up the appointment. The electrician came when promised and the work was done quickly and professionally. I was charged the amount that was estimated.

The company gave the lowest bid, but then charged us extra for things they said were not in the original proposal. We expected all knob & tubing to be removed, but after the contract was started the company rep said they would charge more to remove all of it. They used several technicians and the new ones did not know what previous ones had done. One technical wired the neutral for the new garage door closer to the metal conduit rather than running it back to the breaker box as it should be done. The company owner said since the city inspector did not find the problem we would have to pay extra for correcting the inappropriate wiring.

They were punctual, courteous, and down to earth. They did not try to get me to spend any unneccessary money.

Company responded very quickly to our request for bid. Work was scheduled within three or four days of our signing contract. Workers arrived promptly for the scheduled appointment time and worked throughout the day. Work was very well done, clean up was exceptional and we have no issues with contractor.

VERY PROFESSIONAL. GOT A LOT DONE IN UNDER AN HOUR.

OVERALL, I WAS HAPPY WITH THEIR WORK. MY ONLY REAL CRITICISM IS THAT I WISH THEY WERE BETTER ABOUT COMMUNICATING WHEN THEY WOULD BE COMING OUT, AND WHAT THEY WERE DOING EACH DAY.

VOLZ ELECTRIC GAVE ME A DATE AND TIME THEY WOULD ARRIVE TO REATTACH MY OUTSIDE SERVICE TO THE HOUSE AFTER A STORM HAD PULLED IT DOWN. THEY NEVER SHOWED OR CALLED TO LET ME KNOW WHY.

THEY GET THE JOB DONE FAST- RELIABLE! IT ONLY TOOK 1/2 AN HOUR!