Urban Interiors & More Inc

In April of 2024, my wife and I contacted Kim Jones of Urban Interiors to get a bid on a bathroom renovation. Satisfied with the bid that Kim sent, we signed a contract for renovations on May 3. From the beginning of the project, there were many issues. It was clear that the subcontractors Kim was using were unreliable. Contractors would not show up when Kim told us they would be there, shoddy work repeatedly had to be redone, and there were multiple accidents that caused flooding in our house. As the project was nearing completion, there was a flooding incident (11/25/24). Although there was damage done to the house, and the project itself was not complete (a lock was not installed in the pocket door, painting that needed to be completed was not done, the shower curb needed to be redone, etc...), Kim demanded final payment in a series of text messages and indicated she would be contacting an attorney. As of 2/26, our job is incomplete and the damage to our house remains.

They have quality workmanship, knowledge of trade and being on time. I was told how long it would take, when they would start and when they would finish. They cleaned up after themselves and it look like they were never here. Most important, what was on the bid is what I paid, NO surprises! I would highly recommend Urban Interiors & More Inc.

It went extremely well. The owner is very efficient and proficient in the work that she does. Her team workers reflects the same. I enjoyed working with all of them. Their work reflects the standards that the owner demands. Kim Jones is such a pleasure to work with. And it's always good to see successful African-American owned businesses.