Description of Work: Rented a truck to haul my possessions during a move.
Rating Category
Rating out of 5
value
3.0
professionalism
4.0
Yes, I recommend this pro
Joseph B.
12/2016
5.0
moving companies
+ -1 more
U-Haul in Indiana gave me a discount of one day, since I was 3 days over the normal trip time. But I am especially grateful that the manager of the Olive Ave. U-Haul in Saint Louis allowed me to park in a secure place on their lot, at no charge, as I could not find a garage in Clayton where I could park the truck, as it needs 9' clearance. The pick up and then final return were easy; staff was exceedingly helpful and friendly.
Description of Work: I rented a truck one-way as needed to move some family furniture from Indiana to Saint Louis, and once in Saint Louis, I had to park the 10' truck for 4 days until my new house closed and I could move in. I returned the truck to this location.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Cynthia S.
04/2016
5.0
moving companies, truck rentals
+ 0 more
unknown
Description of Work: Rented a truck used it for eight hours.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
Louisa R.
06/2015
4.0
moving companies
+ -1 more
.
Description of Work: .
Rating Category
Rating out of 5
Yes, I recommend this pro
Jacqueline A.
09/2013
5.0
moving companies, truck rentals
+ 0 more
Everyone there was extremely nice & cooperative. There were no surprises. What we were told when we were searching for rental services was exactly what we paid & expected. They were very helpful and made it very easy. Drop off when we brought it back was just as easy with no surprises.
Description of Work: We rented a 6"x12" covered trailer.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Rebekah T.
06/2012
5.0
moving companies
+ -1 more
They were very helpful and they made sure you put down everyone's drivers licenses that may be driving the truck.
Description of Work: I rented a U-HAUL truck from the University City location.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$50
Elizabeth M.
08/2010
2.0
moving companies, truck rentals
+ 0 more
After we loaded the truck with furniture, discovered the ramp would not go back under the truck, it was broken. Since the truck was loaded we could not put the ramp in the back of the truck, so had to tie it up in order to get to our unload destination. We still had another load to make. When we called U-Haul and explained the situation they informed us we'd have to return the truck and make arrangements for another truck from another U-Haul store since they did not have anymore 17 foot trucks. We returned the truck, there was no discount given or apology. Then went to another U-Haul and got another truck for the next load.
Description of Work: 17 foot truck with ramp
Rating Category
Rating out of 5
quality
2.0
value
4.0
professionalism
2.0
responsiveness
1.0
$85
05/2003
5.0
moving companies
+ -1 more
JULIUS AND TED ARE VERY HELPFUL.
Description of Work: RENTALS AND MOVING.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
05/2003
5.0
moving companies
+ -1 more
JULIUS MCWELL (MANAGER) IS VERY HELPFUL.
Description of Work: RENT TRUCKS FOR IN TOWN MOVING FOR SPECIAL EVENTS.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Moving Companies,
Rentals - Trucks
FAQ
U-HAUL is currently rated 4.4 overall out of 5.
Sunday: 9:00 AM - 5:00 AM
Monday: 7:00 AM - 7:00 AM
Tuesday: 7:00 AM - 7:00 AM
Wednesday: 7:00 AM - 7:00 AM
Thursday: 7:00 AM - 7:00 AM
Friday: 7:00 AM - 8:00 AM
Saturday: 7:00 AM - 7:00 AM
U-HAUL accepts the following forms of payment: Check
Yes, U-HAUL offers free project estimates.
No, U-HAUL does not offer eco-friendly accreditations.
No, U-HAUL does not offer a senior discount.
Yes, U-HAUL offers emergency services.
No, U-HAUL does not offer warranties.
U-HAUL offers the following services: RENTAL OF TRUCKS, TRAILERS, STORAGE, HITCHES, BOXES, CARPET CLEANERS, ALSO SELL PROPANE.