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Thomas Hoffmann Air Conditioning and Heating

Heating and Air Conditioning, Water Heaters

About us

Thomas Hoffmann Air Conditioning & Heating is a full service commercial and residential heating and air conditioning company in St. Louis with 40 years of experience. With a master technician and mechanical engineer as our owner, we can replace, repair, and provide maintenance for your business or home’s HVAC system.

Business highlights

14 years of trusted experience
Family Owned & Operated
Emergency Services Offered

Services we offer

Thomas Hoffmann Ac and Heating is a full service residential and commercial Heating and Air Conditioning Company. We can repair and regularly maintain existing heating and air conditioning systems in your home. We also install energy efficient furnaces, air conditioners, heat pumps and boilers. Thomas Hoffmann, Master Technician and Mechanical Engineer, also has the qualifications and experience necessary to repair, replace and maintain commercial rooftop units and boilers.

Services we don't offer

Vent and Air Duct Cleaning Servicing of Window Units Servicing of Appliances

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

5%

Emergency Services
Yes


Accepted payment methods

Check
CreditCard
Financing Available

Photos of past projects

Reviews

4.413 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
85%
4
0%
3
0%
2
0%
1
15%


Rating CategoryRating out of 5
quality
4.1
value
4.1
professionalism
4.1
responsiveness
4.4
punctuality
4.6
Showing 1-13 of 13 reviews

Tonya M.
03/2021
5.0
heating & air conditioning/hvac
  + -1 more
It was beautiful. I love the customer service. They were professional and didn't give any problem.
Description of Work: Installed new whole furnace.
Rating CategoryRating out of 5
Yes, I recommend this pro
$3,600

Debra P.
03/2021
5.0
heating & air conditioning/hvac
  + -1 more
The service was great. They were thorough, nice, and clean. They explain what they were doing. They were great. I would hire them again and I would recommend them.
Description of Work: Installed furnace and ac.
Rating CategoryRating out of 5
Yes, I recommend this pro
$500

Krystal S.
03/2021
5.0
heating & air conditioning/hvac
  + -1 more
They were always really great. They were auto-pilot for 4-5 years now. They always answer my questions. They never rush especially with my unit. They always free their time and make sure that I was comfortable.
Description of Work: Yearly cleaning of the furnace and ac.
Rating CategoryRating out of 5
Yes, I recommend this pro
$75

Joshua M.
02/2021
5.0
heating & air conditioning/hvac
  + -1 more
Thomas Hoffman was ver responsive, knowledgeable, and reasonably priced. Another technician from another company had already come out and said we needed a more expensive part to be replaced which was done and didn't help. Thomas Hoffman quickly diagnosed the problem and fixed it for a cheaper cost than the first person.
Description of Work: Heater stopped working.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$122

Charlene E.
01/2021
5.0
heating & air conditioning/hvac
  + -1 more
I highly recommend Thomas Hoffmann. When I found the pilot light was out on my furnace and called for service, I was relieved to get service the same day. Unfortunately for the furnace it was replacement time. I was impressed that the company put my needs before those with smaller issues and got my furnace replaced in 24 hours. Also impressive is how nice and professional all the service personnel were to me. I'm also impressed with how neat they were in removing my old furnace and all of the debris. No need cor me to do any clean up.
Description of Work: Service Call for furnace issues that resulted in replacing the furnace

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Achir D.
10/2020
1.0
heating & air conditioning/hvac
  + -1 more
What a rip off company this is. I couldn't give a rating in negative hence gave F. My HVAC was working absolutely fine and just wanted to have fall maintenance before winter. After seeing good review on both in Google Reviews and Angie's list, I thought of going ahead with them even though their charge was bit more than other quote. After basic cleaning, he mentioned that my igniter is broken (which was fine till today morning as I did run furnace in the morning). After quick internet search I found cost of the replacement part varies between $20-50 so I was okay with replacing the same. But to my utter surprise, when he finally billed me, he charged $90 for cleaning service, $90 for replacing the part and a shocking $185 for the part !! As new customer he gave me $50 discount but I am totally upset and disappointed with this company. I felt it's just a con artist who fake their reviews. Or you might be just lucky and paid only the service charge for a 5 min cleaning. My advice would be just stay way if you can !!
Description of Work: AC Maintenance

Rating CategoryRating out of 5
quality
2.0
value
1.0
professionalism
2.0
responsiveness
4.0
punctuality
4.0

$310

Steve H.
08/2020
5.0
heating & air conditioning/hvac
  + -1 more
Tom did a fantastic job. I called @ 7:30 and he came by at 1. Spent two hours thawing out my coil, added Freon and the house was back to cooling in no time. Fantastic service and would recommend to anyone!
Description of Work: Frozen condenser & coils on AC

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

don H.
03/2020
1.0
heating & air conditioning/hvac
  + -1 more
Thomas Hoffman Air Conditioning & Heating installed inferior product - I expected a Trane furnace and got an Ameristar. Tom's comment, " Well, It is made by Trane". The installation is under standard. I requested a local inspection. Tom said, " I'll have the girls in the office take care of that". NEVER HAPPENED. So I paid the $87 fee to have the City inspect this installation. It did not pass inspection. I should have been suspicious of a contractor that required a cash deposit and cash payment upon installation; but this company reviewed favorably on Angie's List, Home Advisor (5 Star) and BBB. How could I go wrong with such great recommendations and 30+ years experience of the principle owner? I'll tell you. When the installers left, the furnace was not working. I checked the installation and found the gas was turned off. I called Thomas Hoffman's office and relayed this information. The concern was so great they offered to come out three days later to determine the cause.... not exactly the 24/7 service they claim on the www. I would never recommend this contractor to anyone!
Description of Work: Replace furnace, air conditioning and humidifier units. Also relocate ultra violet light

Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
3.0

$8,500

Mike H.
11/2019
5.0
heating & air conditioning/hvac
  + -1 more
Wonderful! They were knowledgeable and pleasant. They were great to work with and very professional.
Description of Work: They repaired my air conditioner.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Thomas Hoffmann Air Conditioning and Heating
Thanks so much we appreciate your kind words.

Nancy J.
08/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Thomas Hoffmann Air Conditioning and Heating
Thanks so much!

Marcia W.
02/2014
5.0
heating & air conditioning/hvac
  + -1 more
Tom Hoffman was great! He was on time, explained everything he was doing and his service fee was very reasonable.
Description of Work: HVAC checked & cleaned.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$79

Response from Thomas Hoffmann Air Conditioning and Heating
Thanks so much! We appreciate your business.

Nancy J.
02/2014
5.0
heating & air conditioning/hvac
  + -1 more
It went well- arrived on time and did a thorough inspection of the furnace. Cleaned humidifier and housing and replaced pad.
Description of Work: Cleaned and serviced Furnace and humidifier.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Sydney H.
01/2014
5.0
heating & air conditioning/hvac
  + -1 more
Tom was great! Scheduling the apt was easy, he arrived on time and was very nice and helpful. I was rehabbing a rental unit and wanted the old equipment out asap to begin the work. Tom gave me a bid and was able to come back a few days later and remove the old equipment. A few months later I called him again scheduled for the new HVAC and A/C to be installed. Again, Tom was on time and got right to work. I was so happy with the job, a few months later when my A/C at home went out, I called Tom again and had him replace that unit too. I will happily use Tom for all my future work.
Description of Work: Replaced HVAC system in rental apartment unit

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,600

Response from Thomas Hoffmann Air Conditioning and Heating
Thanks so much! We appreciate your business.

    Contact information

    1623 Wendover Ln, Saint Louis, MO 63131

    https://tomhoffmannairconditioning.com/

    Service hours

    Sunday:
    Open All Day
    Monday:
    Open All Day
    Tuesday:
    Open All Day
    Wednesday:
    Open All Day
    Thursday:
    Open All Day
    Friday:
    Open All Day
    Saturday:
    Open All Day

    Licensing

    Insured

    Licensed*

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Heating and Air Conditioning,
    Water Heaters

    FAQ

    Thomas Hoffmann Air Conditioning and Heating is currently rated 4.4 overall out of 5.

    Sunday: Open All Day

    Monday: Open All Day

    Tuesday: Open All Day

    Wednesday: Open All Day

    Thursday: Open All Day

    Friday: Open All Day

    Saturday: Open All Day

    Thomas Hoffmann Air Conditioning and Heating accepts the following forms of payment: Check,CreditCard,Financing Available
    Yes, Thomas Hoffmann Air Conditioning and Heating offers free project estimates.
    Yes, Thomas Hoffmann Air Conditioning and Heating offers eco-friendly accreditations.
    No, Thomas Hoffmann Air Conditioning and Heating does not offer a senior discount.
    Yes, Thomas Hoffmann Air Conditioning and Heating offers emergency services.
    Yes, Thomas Hoffmann Air Conditioning and Heating offers warranties.
    Thomas Hoffmann Air Conditioning and Heating offers the following services: Thomas Hoffmann Ac and Heating is a full service residential and commercial Heating and Air Conditioning Company. We can repair and regularly maintain existing heating and air conditioning systems in your home. We also install energy efficient furnaces, air conditioners, heat pumps and boilers. Thomas Hoffmann, Master Technician and Mechanical Engineer, also has the qualifications and experience necessary to repair, replace and maintain commercial rooftop units and boilers.
    Vent and Air Duct Cleaning Servicing of Window Units Servicing of Appliances

    Contact information

    1623 Wendover Ln, Saint Louis, MO 63131

    https://tomhoffmannairconditioning.com/

    Service hours

    Sunday:
    Open All Day
    Monday:
    Open All Day
    Tuesday:
    Open All Day
    Wednesday:
    Open All Day
    Thursday:
    Open All Day
    Friday:
    Open All Day
    Saturday:
    Open All Day