We hired Superior touch to do a wide range of work in our home. The quality of work was so problematic that most of the work had to be re-done (Phil was willing to redo most of it but after a few months of problems we had to hire someone else to finish the job), This was for several reasons. One, except for painting, the work quality was not acceptable. We had to have tile floors removed and redone because of poor spacing and mis-matched patterns, grout removed and redone, cabinets removed and re-hung, all wiring removed and re-done among other things. We still have tile that he installed with most-matched patterns, doors that are not square and leak, holes in cabinets where outlets were incorrectly placed. Second, we began discovering damage being hidden (damaged electrical wiring, hvac ducts removed and left open in our basement on the top of the duct work, and unsupported structural headers covered by drywall). Third, he also stopped showing up except for a few hours a week. He said he was working on other jobs. Lastly, he is refusing to deliver the tile that I purchased.
Description of Work: Tile, hardwood refinishing, cabinets, electrical, plumbing
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General Remodeling
FAQ
Superior Touch Home Improvement is currently rated 1 overall out of 5.
No, Superior Touch Home Improvement does not offer free project estimates.
No, Superior Touch Home Improvement does not offer eco-friendly accreditations.
No, Superior Touch Home Improvement does not offer a senior discount.
No, Superior Touch Home Improvement does not offer emergency services.
No, Superior Touch Home Improvement does not offer warranties.