St Louis Hills Auto

I called and asked them which location are they? They were rude and said there was only one location. I said you need to update angies list. They didn't even seem to care.

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He over schedules himself so you are left days without a car, also over charges. Work is not in a timely manner.

I live in Ballwin and knew there was an issue of a gas smell in my car. There are dozens of auto repair businesses near me and several provided me the details which involved three separate repairs totaling $950-$1,100. That just didn't seem right to me. Of course, they won't let you see what the issues are in their garage citing insurance restraints. So, St. Louis Hills Auto was recommended to me by a friend. I took it to them, told them what seemed to be wrong and asked for a bid for the three repairs. What came of the visit involved the need to just get ONE REPAIR, NOT THREE, as the other auto repair businesses near my home told me. They showed me everything they were looking at while the car was up in the air inside their garage. I could see with my own eyes there were no leaks or repairs needed in the power steering or air conditioning hoses. They told me how I would know if there were leaks, where to look, what it would involve if repairs were needed some time down the line, etc. While I was there, a customer came by just to say hello to Tom and Kathy. They did not have any repairs to be done, just wanted to stop in and say hello. The repair I needed involved a fuel regulator system replaced, full loaded at $225, $40 less than the lowest bid provided by the one auto repair near my home. The repair would take about 2 hours. That next week, I brought my car in to have the repair performed. The repair took just an hour, half the time they thought it would take. Also, the parts company which brought the part to them delivered a more expensive part than what was needed and needed to bring the lesser expensive one. The savings was $15. Tom did not to have to tell me this nor did he have to tell me the price would be less, but he did. I appreciate honesty. While there waiting for the repair, another couple waiting for their car to be serviced told me they live in Sullilvan, MO, some 63 miles away. They drive in because of the relationship they have formed with Tom and Kathy over time. That trust factor and peace of mind means so much and you find it with Tom and Kathy, the owners of St. Louis Hills Auto. And because of this experience, instead of driving one mile to have any service performed moving forward, I will drive 18 miles and take all of my work to St. Louis Hills Auto.

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I highly recommend them. He is doing very well business wise and people are coming in from all over the neighborhood. He is honest, explains things very well and he spends time with his clients. He is going to be my regular mechanic now.