There is really nothing to complain about. My experience with them is good. I have never had any reason to call them for anything.
Description of Work: I use Southwestern Bell for landline phone service.
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
4.0
Yes, I recommend this pro
$30
DEAN W.
08/2004
1.0
internet service
 + -1 more
I CONTRACTED WITH THEM FOR THEIR DSL SERVICE, AND I HAVE BEEN UNABLE TO SEND EMAILS USING THE SERVICE. DESPITE MANY PHONE CALLS SINCE AUGUST 2ND, I HAVE SPENT OVER 10 HOURS OVER THE PHONE, AND HAVE REPEATEDLY REQUESTED THAT A TECHNICIAN COME OUT TO TROUBLESHOOT IT, ALL WITHOUT RESULT.
Description of Work: I CONTRACTED WITH THEM TO PROVIDE HIGH SPEED DSL AND EMAIL.
Rating Category
Rating out of 5
quality
1.0
value
4.0
professionalism
2.0
responsiveness
1.0
punctuality
2.0
$27
MICHAEL B.
02/2004
4.0
internet service
 + -1 more
COMPANY HAS GOOD CONNECTIVITY WITHOUT DROPPED ACCESS. PROVIDED DISABLED DISCOUNT.
Description of Work: INTERNET SERVICE.
Rating Category
Rating out of 5
value
5.0
professionalism
4.0
responsiveness
3.0
Yes, I recommend this pro
$9.95
02/2004
3.0
internet service
 + -1 more
SYSTEM CAN BE FINICKY. NEED TO BE KNOWLEDGEABLE ENOUGH TO FIX PROBLEMS. PRICE TEMPORARILY REDUCED.
Description of Work: DIGITAL SUBSCRIBER LINE.
Rating Category
Rating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
3.0
$29.95
DEBBIE L.
05/2003
3.0
internet service
 + -1 more
WOULD DO BUSINESS WITH THEM AGAIN ONLY BECAUSE I HAVE NO CHOICE. WHILE HOOKING UP DSL, THEY LOST THE INTERNET CONNECTION COMPLETELY. RECEIVED A LOT OF RUN AROUND WHEN TRYING TO GET TECHNICAL SUPPORT.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Internet Service,
Phone Service - Landline
FAQ
SOUTHWESTERN BELL is currently rated 3 overall out of 5.
No, SOUTHWESTERN BELL does not offer free project estimates.
No, SOUTHWESTERN BELL does not offer eco-friendly accreditations.
No, SOUTHWESTERN BELL does not offer a senior discount.
No, SOUTHWESTERN BELL does not offer emergency services.