About us
Business highlights
77 years of trusted experience
Emergency Services Offered
Eco Friendly
Services we offer
Services we don't offer
Amenities
Free Estimates
YesWarranties
YesEmergency Services
YesAccepted payment methods
Our Recent Projects
Photos of past projects
Reviews
4.8563 Reviews
Filter reviews by category
Showing 1-25 of 563 reviewsREBECCA S.
06/2022
heating & air conditioning/hvac
 + -1 moreGreat! Very capable technicians who arrived on time and continued overtime until the project was completed.
Description of Work: AC unit installation in attic
| Rating Category | Rating out of 5 |
|---|
Yes, I recommend this pro
Response from SmartHouse Heating & Cooling
Keith F.
11/2021
heating & air conditioning/hvac
 + -1 moreMarcus is great. He's serviced my house several times for both AC and furnace maintenance. He's very knowledgeable and thorough. Takes time to explain things and answer questions. Also offers suggestions, but doesn't pressure you. He's very efficient. Appears to be an honest HVAC tech and good guy.
Description of Work: Annual furnace maintenance checkup
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
Response from SmartHouse Heating & Cooling
Tim P.
05/2021
heating & air conditioning/hvac, home inspection, insulation, energy audit
 + 2 moreWe found SmartHouse almost by accident while looking for solutions to what turned out to be botched previous AC installation by a much bigger and more established company who we had trusted to do a decent job. Instead we ended up with a system that wouldn't cool the house. Smarthouse first correctly diagnosed the problem, then fixed it, and advised us on how best to heat and cool our 100+ old house. We now have a service contract with them for regular maintenance and they recently installed a mini-split for us. Their techs are great. Just the sort of people we would feel comfortable leaving alone in the house to finish a job if necessary.
Description of Work: Multiple jobs: HVAC repair, annual service contract, insulation, mini-split installation
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$8,000
Response from SmartHouse Heating & Cooling
David S.
04/2021
insulation
 + -1 moreI was very pleased with SmartHouse heating and cooling. Easy to schedule appointment for bid, energy auditor arrived on time and was very professional/courteous, bid amount was reasonable, work was done within one week of accepting bid, and the crew did a good job of ensuring the insulation was at the correct depth throughout the entire attic. At my request, they took several pictures to verify their work and I was completely satisfied. Would definitely recommend this company.
Description of Work: Added insulation to attic
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$1,900
Response from SmartHouse Heating & Cooling
Curtis W.
02/2021
heating & air conditioning/hvac
 + -1 moreGreat. No work done but the representative was very helpful.
Description of Work: Insulation check
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
Response from SmartHouse Heating & Cooling
David C.
11/2020
insulation
 + -1 moreCompetitive bid. Included important items others bids did not consider. Good service.
Description of Work: attic insulation
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$1,700
Response from SmartHouse Heating & Cooling
Maria P.
08/2020
heating & air conditioning/hvac, air duct cleaning
 + 0 moreFrom the initial visit with Marc to the installation with Stephen, everything went smoothly. The system we purchased is a highly technologically advanced system and we are extremely happy with it. The service provided by SmartHouse was professional and courteous in every way.
Description of Work: Installation of new AC and heater
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$9,800
Response from SmartHouse Heating & Cooling
William R.
05/2020
heating & air conditioning/hvac, air duct cleaning
 + 0 moreWas significantly higher in cost than any other bids.
Description of Work: Estimate only
| Rating Category | Rating out of 5 |
|---|---|
| value | |
| professionalism | |
| punctuality |
Response from SmartHouse Heating & Cooling
MARIA AND STEVE O.
05/2020
heating & air conditioning/hvac
 + -1 moreBob was scheduled to be out between noon & 2, and called just before 1:00 to let us know he was 20 minutes away. He arrived with gloves & mask, and quietly worked on our combo boiler/water heater and AC/heat pump to do the annual maintenance. He provided a useful recommendation as an alternative to a more expensive remedy for a calcification issue, and left me confident that he was technically proficient and worthy of our trust.
Description of Work: Annual service of AC/heat pump and combo boiler/tankless water heater
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$194
Response from SmartHouse Heating & Cooling
Tim P.
01/2020
insulation
 + -1 moreWe're regular SmartHouse customers and have never been disappointed by their work. This job was no exception. Once again they did great work in a timely fashion and for a reasonable price.
Description of Work: Smarthouse sealed some insulation and sealing in our basement.
| Rating Category | Rating out of 5 |
|---|
Yes, I recommend this pro
Response from SmartHouse Heating & Cooling
Kim B.
12/2019
gas leak repair
 + -1 moreLuke had modern tool that detects gas odor. He was able to find the small leak and repair it. He was very professional and friendly.
Description of Work: Investigate outside gas odor
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$396
Frederick L.
02/2019
insulation, energy audit
 + 0 moreObviously we have taken this information back to the company that originally installed our insulation, with mixed results so far. Throughout this process, though, SmartHouse has been extremely professional. They have now done three different inspections, and we ended up having them complete the insulation work because the other company did a perfunctory job when they came back to "fix" their own problem. Tim, in particular, has been very pleasant to work with and has taken the time to answer many of my questions by phone and e-mail. Each time they inspected our attics they took multiple photos to document the state of things both before and after their work was done. We selected SmartHouse based on their positive reviews, and after working with them I can understand why they are reviewed so highly. I would not hesitate to hire them again for any future work we might need.
Description of Work: We noticed that one of the three bedrooms on the second floor of our house was significantly colder in winter and hotter in summer than the other two rooms, so we asked SmartHouse to evaluate the situation. One of their inspectors looked at the insulation in the attic space above the bedrooms and also at the attic space above our garage, which abuts the one bedroom's closet. He determined that there were several problems: First, the sealing of the closet space from the garage attic was completely inadequate (he could see the closet's carpet from the garage attic!). Second, the HVAC duct to the one bedroom had been crushed almost completely, so the room wasn't getting adequate air flow. Third, the blown-in insulation throughout the attic was barely half the level we paid for when our house was built only three years ago. Based on this finding, we had SmartHouse inspect the other two attics in our house, and an interesting pattern emerged: in all three attics the blown-in insulation was about half of what it should have been, EXCEPT right around the hatches (where inspectors would obviously look), where the levels were appropriate.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$2,100
Ann P.
09/2018
heating & air conditioning/hvac, insulation, energy audit
 + 1 moreWe hired Smarthome to insulate our attic. They were not the lowest bid, but their expertise, particularly about the various insulation options, convinced us to go with them. And I am so very glad that we did. Not only did they do everything we expected in terms of insulating our attic, they noticed that the duct work in our air conditioning system had not been properly sealed. We had been wrestling with the unit's inability to cool our house for years, and our regular HVAC provider told us that this was the best the system could do. In fairness, we have an old house and a complex air conditioning set up. Smarthouse both diagnosed the problem and undertook the necessary fixes for a very reasonable price. As a result our house is markedly cooler and our electrical bill has come down a bit. This is a great company. They know what they're doing and they genuinely seem to care.
Description of Work: Attic Insulation, Air Conditioning Duct Sealing
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
Linda S.
07/2018
heating & air conditioning/hvac, energy audit
 + 0 moreThe technicians are so nice and helpful, professional, and punctual. They've maintained my hvac for the three years I've lived in this house and all runs smoothly.
Description of Work: Annual hvac service.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
Pamela F.
07/2018
heating & air conditioning/hvac, energy audit
 + 0 moreThey installed a new programmable thermostat when the furnace was installed. It was difficult for me to program so when they came out for a routine inspection I asked that it be replaced. The serviceman was very patient in showing me how to program the new thermostat and gave me a discount for being a repeat (plan) customer.
Description of Work: First they installed a new furnace, air purifier and humidifier the day after Christmas a few years ago. I signed on to their maintenance program and they come out twice a year to check the furnace and air conditioner. They call me to set up an appointment and are there on time, efficient and professional.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$5,500
LAWRENCE N.
06/2018
heating & air conditioning/hvac
 + -1 moreMatt did a quick check of the basement unit and then went outside. He said it likely was a failed capacitor and that's what it was when he tested it. He had a compatible part in his vehicle. Once he had installed the replacement the system ran perfectly. We were so glad we were able to be serviced the same day that I called in the problem. Hello summer.
Description of Work: Central A/C stopped cooling overnight. Outside compressor didn't spin.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$230
Richard L.
06/2018
heating & air conditioning/hvac
 + -1 moreTechnician Bob Going was on time, very proficient and professional. Over the years I've used several different companies for AC clean and checks. Bob did the most thorough cleaning of the outside unit ever. He shared his recommendation on how expensive of a furnace filter is really needed and gave me other tips on HVAC operations. I will definitely use SmartHouse again and request Bob. I plan to enroll in one of their maintenance agreements for easier, continuous care of my HVAC system.
Description of Work: AC clean and check
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$89
Paul S.
06/2018
heating & air conditioning/hvac, energy audit
 + 0 moreCalled Smarthouse on a Friday afternoon not expecting to see anyone that day. I was able to set up an appointment that was convenient. Scott came on time and was thorough in his diagnosis explaining the issue with our A/C and the action needed.
Description of Work: A/C was not cooling properly and leaking in the basement.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$250
Amy K.
02/2018
energy audit
 + -1 moreI can't edit my previous review - but wanted to give them a slightly better review. It took a month to receive my audit and there really wasn't any communication during that time. They did what they could to make it right and we may consider hiring them for some other work.
Description of Work: Energy Audit
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$165
Response from SmartHouse Heating & Cooling
Karen J.
01/2018
heating & air conditioning/hvac
 + -1 moreBob knows his stuff. Got us taken care of in a short period of time. Very professional.
Description of Work: Radiator repair
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$200
Vickie G.
01/2018
heating & air conditioning/hvac
 + -1 moreThe technician Joe was very pleasant and polite, he kept me informed on everything he was doing . He was very thorough, I learned a lot from him that day.
Description of Work: Winter tune-up service for furnace
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$69
Vickie G.
01/2018
insulation, energy audit
 + 0 moreThe outcome was horrible. I kept waiting for the areas that had been done to start showing some signs of warmth but that never happened, if anything they kept getting colder and colder which was worse than they were before the work was done. With the below freezing temperatures we have been having it is really unbearable to enter those areas. After complaining about the job done it took Tim awhile to get out to check on the matter . I am too disappointed and mistrusting of the new proposal he has presented to me. All I want is a refund for a job that was poorly done.
Description of Work: I needed some insulation blown under the siding for the entryway and into the walls in the walk-in closet. I was told underneath the entry would also need to be insulated.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Response from SmartHouse Heating & Cooling
Thomas L.
09/2017
energy audit
 + -1 moreIt was fine, better then this comment which is required to be longer...
Description of Work: AC repair, and now i need more characters?
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
Jim L.
09/2017
energy audit
 + -1 moredid not feel technician checked all items in advertisement.
Description of Work: Annual furnace check up.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Michelle P.
09/2017
home inspection
 + -1 moreIt was very smooth. Tim is very knowledgeable and I want to get him out in late fall to do an energy audit.
Description of Work: I had insulation added over my garage. I also had them increase the R value in the attic to a R49.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$1,023
Response from SmartHouse Heating & Cooling
Contact information
6921 Olive Blvd, Saint Louis, MO 63130
http://www.callsmarthouse.comService hours
Sunday:
Open All DayMonday:
Open All DayTuesday:
Open All DayWednesday:
Open All DayThursday:
Open All DayFriday:
Open All DaySaturday:
Open All DayDeals
Licensing
Bonded
Insured
No License Required for Trade
Eco-friendly Accreditations
LEED Accredited Professional
Yes
Energy Star Partner
Yes
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Heating and Air Conditioning
FAQ
SmartHouse Heating & Cooling is currently rated 4.8 overall out of 5.
Sunday: Open All Day
Monday: Open All Day
Tuesday: Open All Day
Wednesday: Open All Day
Thursday: Open All Day
Friday: Open All Day
Saturday: Open All Day
SmartHouse Heating & Cooling accepts the following forms of payment: Check,CreditCard,Financing Available
Yes, SmartHouse Heating & Cooling offers free project estimates.
Yes, SmartHouse Heating & Cooling offers eco-friendly accreditations.
No, SmartHouse Heating & Cooling does not offer a senior discount.
Yes, SmartHouse Heating & Cooling offers emergency services.
Yes, SmartHouse Heating & Cooling offers warranties.
SmartHouse Heating & Cooling offers the following services: HVAC Contractor; HVAC Maintenance; HVAC Installation; HVAC Repairs; Emergency HVAC Service; Air Conditioning; AC; Cooling; Heating; Furnace; Boiler; Radiator; Heat Pump; Heat Pump Installation; Air Source Heat Pump; Geothermal Heat Pump; Mini Split; Ductless; Geothermal; Ducted; Ductless; Duct Design; Duct Installation; Indoor Air Quality; IAQ; Indoor Air Quality Testing; Indoor Air Quality Solutions; Air Filtration; Media Filters; MERV; HEPA; Air Cleaners; Air Scrubber; Humidifiers; Dehumidifiers; ERV; mechanical ventilation; UV filtration; Energy Efficiency; Solve comfort issues
Insulation; Air Sealing; Duct Cleaning
Contact information
6921 Olive Blvd, Saint Louis, MO 63130
http://www.callsmarthouse.comService hours
Sunday:
Open All DayMonday:
Open All DayTuesday:
Open All DayWednesday:
Open All DayThursday:
Open All DayFriday:
Open All DaySaturday:
Open All Day