Showroom Shine Express Detailing

Punctual, friendly, professional. Comfortable waiting room. Took less time than expected. My car was returned to me looking better than I have ever seen it...I bought it used from a dealer, and it looks better now than it did then. What a great experience. They delivered a much better service than I expected. They are certainly worthy of an Angie's List listing.

I bought an Angies List Deal for this service. I was at first a bit leary of the the company since it is in an old gas station in an area I'm not familiar with. My opinion changed when I entered the place, It was neat and clean. They took care of me right away, allowed me to get on their wi-fi and I was out before I knew it. The owner clearly has a good work ethic and had lots of evidence around that he is a community leader - he seems to be involved with many things in the community which I am always happy to see and think is really great.

My appointment was at 1, when I pulled in they introduced themselves and told me what to expect and showed me to the waiting room. When I arrived the waiting room and show room was really quiet. I was the only one there and then I heard very loud music. I felt that was not very good service. When it was finished, the car looked great on the outside. But on the inside I could find dust in one of the pockets that should have been vacuumed out. I wasn't pleased because when I take to clean it myself, I could get my mats cleaner than they did. You could still see dirt from shoes. They were wet, which showed they had at least tried to clean them. The gear shift is covered with a leather piece. Part of it was shining and other parts were not. Originally, I was leaning toward a B with my overall experience. When I started to drive off the lot I always check my mirrors, in the rearview mirror i saw something sticking up. So when I went back to reposition it, I saw water on my back floor mats that had been turned upside down and there was standing water on them. This was the first sign that something was amiss. I went about my business and a few days later I was putting groceries in and I realized that the mats were dirty and looked used basically. I peaked under one of them to see what the surface looked like, and they were definitely used. I then looked in the back and realized my extra mats were missing. The two concerns were that my extra mats were missing, and the used ones that had been used to replace mine were an incomplete set. There should have been four mats in my storage of my car, and they were missing.

Awesome. Sylvester began working on my car as soon as they opened. Waited about 2 hours in the waiting room while my car was being detailed which was a half hour less than they said it would be. Having CNN on waiting room TV certainly made the time go by quickly. Looking over my car after they were finished, I didn't have a single complaint, only praises. They did a great job and I will take my car back in the future once I dirty it up again.

the entire experience was very positive. The company arrived on time, did the work in a very unobtrusive manner and make sure I was satisfied with the work for leaving.

I used a Big Deal coupon which was great. I was given an appointment time. However, upon the late arrival, I was told there was a window of time a specific arrival time at my home. The detailing was very thorough and was finished in less time than originally stated. I was very pleased with the job done.

They were professional and polite from start to finish. I made an appointment a few days ahead. On the morning of my appointment it was raining off and on, so they called to check to make sure that day was still good (in case I wanted to cancel due to the rain). I went ahead with the appointment as scheduled and they did an excellent job. I purchased the "bg deal" from Angie's List so this is how I got such a great price (what a bargain considering the job they did!). I highly recommend this business! It is a long way from my house but I would not hesitate to make the drive again.

Everything was quite satisfactory. I'll be back for sure!

It went great from making the appointment to a clean car.

It was a rainy day, but I desperately needed to have my car cleaned and the dog smell and hair removed before my relatives needed to be picked up at the airport. I was glad to see they were open, although perhaps they were short-staffed because it took awhile to get started on the car and about 2 hours to finish the work. It's possible that the waxing took awhile, though. I'm not sure. Anyway, the car looked and smelled great by the end of it all, so maybe it doesn't matter how long they took. There were a few very minor things--a little dust left on the speedometer console and a a little dog hair, but dog hair is horrifically difficult to remove and I was very happy with the results. Will definitely use them again.

The technician was very professional and even took the extra time and effort to get every single dog hair out of car, an especially tough task with a short hair dog who spends some significant time in the cargo portion of an SUV. They did an amazing job and I will definately go back.

On Friday morning I saw a Groupon ad at about 6:30 am. I sent an e-mail asking if the $50 discount could be used on their top service instead of the one advertised. I had an answer back from Maria (online support team) within 5 minutes saying yes and she offered to set the appointment. I told her I could only do Saturdays and she set it up for 9:00 am the next day. I had a red Toyota Solara convertible that I purchased used from Enterprise where it was a Southern CA rental for a year & a half. The daily washes appeared to take a toll on the paint so I was hopeful for a good result but realistically didn't expect much. Upon arrival I was greeted immediately with smile and had the process explained to me. I was told it would take about 4-5 hours. I was called about 45 minutes before it was completed and arrived to see it glowing on the corner in the sun exactly 5 hours after I dropped it off. Upon close inspection these guys did a great job both inside and out. I was again impressed when I was told what to do in the late summer to maintain the bright shine and he didn't even press me to return to have them do the work. I will recommend them to anyone without any reservations (and yes, I will be back for them to do the work on this car and others). By the way, from the outside the place doesn't look great. Don't let that throw you. It is clean and nice inside. They have a fan for life!

What a GREAT company/service. From start to finish VERY PROFESSIONAL. My first contact with this company was via telephone. Everything I was told during that conversation was right on. I was EXREMELY PLEASED with the work that was done. I will certainly used this company/service again and will feel very comfortable in recommending them to others. I got much more than I paid for. I am a new member to Angie's List and this was the first time I used a recommendation. Hope all my experiences will be as positive as this one was!

What a great group of guys. They are personable and very professional. I cannot say what a fine job they did on my vehicle. If I didn't know better I would swear it was a brand new SUV. I dropped off the vehicle in the morning and picked it up later in the day.

It was very convenient! They gave me a range quote over the phone. This was the second time I've used their service and plan to continue to! The two workers sent out were very polite and friendly.

PHENOMENAL. I would recommend them to anyone. In fact, I have a friend calling them today.

I called to get an estimate and make an appointment, and the "without seeing the car" estimate was just what the service ended up costing me. The gentleman I spoke with on the phone and the two gentlemen who came out were very courteous and polite, which always impresses me. The car looks as good as new. I'm extremely happy with the service and will be calling them again next year.

I have been going to them twice a year for years. They come to my work and take the car and clean it inside and out and it looks like new.

Excellent job and excellent service. Car looked great and they came to my home, picked up car and delivered it after completion. Very professional.

These guys do a super job. I went to them based on the recommendations I found on this list and was not disappointed. In addition to the great job on the car...they couldn't be nicer or more professional.

Very well. Was about a 3 hour wait but you could do so inside or outside. TV was on but not so loud that it was annoying. Easily read my book while I waited. I was very pleased both with the attention to detail and positive attitude of both manager and technicians. The price was lower than estimate. You got to love that.

I called and scheduled an appt. for 1 week later. Three gentlemen came to my house. They were on time, friendly and worked meticulously for 4 hours detailing the interior and exterior of my Chrysler Town and Country. It was pretty dirty to start with so I was pleased how good it looked when they finished. I was very happy with the job they did.

I called the company to ask for an estimate to get an older car detailed. I explained that the car was heavily oxidized. They provided me with a general estimate over the phone and explained that they needed to see how oxidized the paint was to give a final estimate. That seemed fair and I arranged to drop of the car. When I arrived I completed some paperwork, providing all my contact information. I explained I wanted the car detailed and asked for an estimate of the cost. The young man who was there was not certain how much it would cost and indicated that another person could do this later in the day. I left the car and still felt confident I would get appropriate service since the company had come so highly rated on Angie's List and I had had several previous discussions by phone about what I wanted. When I arrived to pick up the car I immediately noticed that the oxidized portion of the car was the same. No removal had been done of the oxidation although the car had clearly been washed and waxed and the interior had been detailed. I asked the young man who came to greet me if that was the best they were able to accomplish on the oxidation. He said they did not try to remove the oxidation. They only washed and waxed the car and that removal of the oxidation was a different service. I explained that removal of the oxidation was the service I thought I was getting and he directed me inside to another individual. Once inside, I again explained I thought the car was going to be thoroughly detailed including as much removal of the oxidation as possible. He said they didn't know that is what I wanted. When I explained it was, he said that would be more expensive and was a separate service. I indicated I was not concerned about the cost of the service I wanted, but I was reluctant to pay for a service I didn't want. Again, I explained I did not get the service I expected and he offered no resolution. Instead the young man said I should "do what I need to do" when I expressed my dissatisfaction. I would never have paid for an oxidized car to be washed and waxed since this has made no impact on the overall appearance of the car. The interior detail was very thorough and I am perfectly happy with that service. I can imagine I would have been satisfied with many different possible resolutions: 1) scheduling another appointment so the correct service could have been performed, 2) not charging me for the service I didn't want and allowing me to come back later for the one I did, 3) an apology for the lack of communication and for failing to clarify with me by phone if there were questions about what I wanted. I had planned to take my second car in for detailing, however, after this experience I will certainly not be using this contractor again.

I wanted the interior of my car detailed, so I obtained the referral from Angie's list, called and made an appointment, and received the services described (the estimate on the interior was so low I decided to have the whole thing done). I dealt with Arthur, who was responsive, considerate, friendly, and polite. The job they did was amazing - I'd had my car done two years before for $250 and I could see right away this was a superior job. Arthur suggested one upgrade to additionally protect the exterior paint and I agreed. My 7 year old Mazda looked brand new! It took two hours, and I sat in a small waiting room and worked on my computer (no WiFi, though). I received a discount of $40 for citing Angie's list as the source of the referral (off of $200 charge on price list) and am delighted with the results.

I obtained the company's name from Angie's List as I was wanting our cars waxed to help preserve the paint job as we keep cars a long time. Arthur was friendly, prompt, and responsive. They did an outstanding job on both of our vehicles and the price was very reasonable. Their facilities are not luxurious but they are very comfortable, clean & well organized. I would highly recommend this company to anyone wanting any kind of cleaning, waxing, detail work done on a car.