Rottler Pest & Lawn Solutions is a second generation company that has been family-owned and operated since 1956. Over the past 60 years, we have grown to be one of the Top 100 pest management firms in the Nation and are the largest privately-owned pest management firm in Missouri. Once offering only general pest and termite control, Rottler’s service offering now encompasses residential and commercial properties and includes everything from ants, spiders and mice to termite control and prevention, wildlife management, lawn and tree care, holiday decorating services, attic insulation and bed bug heat treatments. Always a free inspection. Additional contact name - Mike Rottler, Gary Rottler, Heath Kern, Pat Sorrentino , & Leslie Turner.
Business highlights
69 years of trusted experience
Emergency Services Offered
Services we offer
Pest Control Services, Animal Removal. Attic Insulation.
They're awesome. They're very friendly. The technicians they send out really take care of you and make sure everything is done properly. They have the right equipment for the job they're doing. Anything you need for pest control they will take care of it.
Description of Work: Every two months they put down stuff to prevent carpenter ants and other insects. They also put down poison traps for rodents. They have also helped me with trapping animals that have been brought in by my cats.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Tim S.
10/2011
2.0
pest control
+ -1 more
I signed up for Rottler's term alert quarterly pest control. Used it for nearly 10 years. For the last couple years I started wondering why the technician would not leave a note confirming this service was completed every 3 mo's. I would receive a call saying they would be coming out but more and more I had no confirmation. I had used them for several years and they did do a couple things above and beyond that I gave them the benefit of the doubt. At one point I had called and asked if I should expect a note in the door as I had always had confirming services and was told I should. After a couple more no notiifications I refused to pay my qtrly explaining I had no way of knowing if they were in fact completing services. They apologized up and down and credited my account. We get into winter time and I get a call from technician that they would be out the next day. It had snowed the day of the call so I looked outside to see if there were any footprints in the snow. None I called 2 days later and told them not to set foot on my property and to cancel my service That day after I called I did have footprints around about half of my house and of course no notification So were they performing services? I'll never know. It does appear they at least they do a half of a job for $82/qtr. Worth it? There are other companies that do the full job.
Description of Work: Quarterly Termite and overall pest control
Rating Category
Rating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
3.0
punctuality
1.0
$2,000
Response from Rottler Pest & Lawn Solutions - St Louis
The member is correct that the Technician should have left documentation after each service visit. It is our policy to provide customers with details of the work performed. This policy had been observed by the member’s Technician without incident prior to the complaint, but we reviewed the policy with him. What was stated in the member’s report is certainly not the way we want to do business. Rottler values the safety of our employees and other drivers, so during snow and ice events our service vehicles are not on the road. Due to the inclement weather, the Technician was already at the member’s home performing service the day that the member called to cancel. When the Technician received word of the cancellation, he left the property. In February, our operations manager as well as the owner of the company attempted several times to reach the member by phone to try to resolve his complaints. We had hoped that we would have the opportunity to address the member’s concerns, but our phone calls were not returned. We also mailed a letter to the member to arrange for removal of the termite stations from their property. The member did not respond and to our knowledge, the unmonitored stations remain in the ground. The member has been a long term customer and is important to us; we hope we may have the opportunity to make it up to him. Please feel free to call us at any time in the future if we can be of service to you for any of your pest needs.
Paull M.
09/2011
5.0
pest control
+ -1 more
We got them through Angie’s List and they have been fine so far. We paid about $60 for their services. We chose them since they were highly rated on Angie’s List. They were on time and they weren’t that expensive. Although, I am still adjusting to St. Louis prices versus Seattle prices. So, I don’t know if that’s high or low, but it is certainly less than it would be in Seattle. It worked fine and they got rid of the spiders. There wasn’t anything good or bad. I thought they were fine. They met my expectations. They were very professional too.
Description of Work: We use the services of Rottler Pest & Lawn Solutions for pest control. Their last visit to our house was last month.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$60
Lisa R.
08/2011
5.0
pest control
+ -1 more
Our Rottler technician comes out every other month to spray for insects. We have not had ants in the house since calling them. They have also treated and monitored our yard for moles since last year. We did not see any mole activity this summer. We have been extremely pleased with Rottler's services.
Description of Work: We initially hired them to take care of an ant problem. Since then, we have also called them for mouse and mole removal.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Thomas B.
08/2011
1.0
pest control
+ -1 more
Rottler came out, making it sound like there was an entire zoo living in the attic. Said there were birds, squirrels, mice, etc. Quoted $1800 for one-time remediation, plus $600/year ongoing. I called a second, reputable critter control firm for another opinion and made sure I was there in person to observe. (The home is rental property, the first time only my tenant was there with the Rottler technician). The second firm confirmed it was only some mice there presently, plus evidence of birds getting in in the past, and charged only $119 for the service call plus $225 to do remediation. Specifically, putting out poison bait in the attic for the mice and closing off the entrances where the birds had gotten in and built a nest before. Exactly what i needed, and they will guarantee their work. Based on my experience, I do not trust Rottler and would not recommend them. I went up in the attic with the second company's technician, and he walked me through and pointed out what was there, and that there would be much different evidence if larger animals (squirrel, c***, whatever) was there. The Rottler tech also said I needed new roof vents, but the second firm's tech inspected them closely and said everything was fine with them, that is not where anything was getting in. Overall, I felt Rottler tried to oversell a job to line their own pockets. I about fell off my chair when I got their quote, and am very pleased that I contacted another specialist firm for a second opinion.
Description of Work: Called them due to noises in the attic which sounded like mice (small scratching noises at night).
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
3.0
punctuality
3.0
Response from Rottler Pest & Lawn Solutions - St Louis
The member is correct that Rottler Pest & Lawn Solutions is not the least expensive provider of animal control. All service professionals are not equal, so comparing apples to apples will help you find the best value. While other companies may offer lower prices to fix the problem temporarily, Rottler provides comprehensive, long-term solutions to protect your home from pests year round. Homes near wooded areas, like the member’s rental property, are prone to recurring problems with rodents and other wildlife. The most effective solution is to prevent the animals from gaining access to the home. Our competitive pricing is based on the size of the structure, the number of entry points and the level of pest activity present. After a thorough inspection of the member’s home, we estimated the cost of the sealing the entry points and repairing the damage to be $1800. This quote includes a one year warranty, so if the member finds any new animal activity Rottler will return at no additional charge. We stand behind our estimate for the work. If the member has additional animal activity in the future, we will gladly send one of our board certified entomologists to assess the situation.
Andy B.
08/2011
5.0
pest control
+ -1 more
They are very professional. They talk to us to find out exactly what we need. It is a really first class service.
Description of Work: We use their services monthly. They do our termite, mosquitos, pest control and other various services.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
James K.
07/2011
5.0
pest control
+ -1 more
I called and asked if they had been the company the last owners had used for a termite treatment. They said no. I saw good reviews and a coupon on Angie's List and mentioned this and they make an appointment to come out the next day. Rich showed up on time and was clean, neat and very professional. He toured my home pointing out a few pest problems (we knew we had some) and where they were traveling, eating etc. I had some concerns about my dogs getting poisoned or sick and they responded well to them. He reviewed the estimate and I agreed to the program (Intial Treatment of about $250 and then $89 every other month with a visit). Scheduled a time for them to start on Monday. They showed up within the 2 hour window and set 8 traps, sprayed and treated 2 wasp nests. Seemed very professional.
Description of Work: This was a first time visit as part of an extended contract for pest contol. Included setting bait traps for mice as well as treating for ants and spiders.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
B)bB M.
07/2011
5.0
pest control
+ -1 more
Rich arrived at our appointment time and I walked him through the house where he tracked the ants to several entry points. We then checked the first floor, basement and the perimeter of the house and garage. While in the garage we discovered several brown recluse spiders. The existence of the spiders and exterior ants was no surprise to me and Rich assured me that they could be dealt with in a timely manner. There was no evidence of termite damage but we decided to take preventive measures as the house if 107 years old. Appointments were made for treatments and the gentlemen arrived promptly on both days. The interior ant treatment was pet friendly and worked incredible well, no ant sightings since 2 days after treatment. I have not seen a recluse in the garage and the termite prevention is minimally invasive.
Description of Work: The service was spread out over 2 days; ants in our upstairs bathroom and around the perimeter of our house and garage and brown recluse spiders in the basement and garage were dealt with on the first day and the termite inspection and prevention occurred on the second day.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,093
Janice W.
07/2011
4.0
animal removal
+ -1 more
They charge $600 for the whole year. I really can’t say that I like or dislike them, but they knew exactly what our problem was. Therefore, we went with them. He knew about the moles. He actually walked around our house and scene. He showed us exactly how the field mice looks like and that is what it was. He asked me if I found a lot of grass. I said I did. He said that is what they came out for. He was very knowledgeable. They didn’t come out and see what it was. They investigated. They looked around and showed us the site and helped us see it. Their response was pretty good. Once we gave the first down payment, he has been very punctual.
Description of Work: We used Rottler Pest & Lawn Solutions 1 month ago. We had some field mice. We thought they were moles. They placed some 6 traps out and around the house. Every 2 months they come out and check the traps.
Rating Category
Rating out of 5
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$600
David C.
07/2011
5.0
pest control
+ -1 more
It works fine. They come out every two months and charge me every two months. I signed a contract with them a couple of years ago. I have had very good luck with them. I've had them here for some bees in the past a couple of times. The contract came into being after I had notified them of spiders in the house. On one particular visit they couldn't get in because I was out of town.
Description of Work: I use Rottler Pest & Lawn Solutions for pest control. They take care of mice and common household pests.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$89
BETTYE S.
07/2011
3.0
pest control, animal removal
+ 0 more
They were never able to get rid of moles and the price didn't justify keeping the service for more than two years. Decided the moles won.
Description of Work: They were never able to get rid of moles and the price didn't justify keeping the service for more than two years. Decided the moles won.
Rating Category
Rating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
4.0
Response from Rottler Pest & Lawn Solutions - St Louis
Nothing can prevent moles from coming into your yard and getting rid of them can become costly. Unlike other companies that charge per mole, Rottler’s ongoing mole control programs include unlimited, FREE follow-up visits which means we will return and retreat at no additional charge. While it is not possible to eliminate moles completely, we have found that baiting and trapping moles on a regular basis is the most effective way to keep them under control and minimize the damage they cause. Yards near common areas such as woods, playgrounds, golf courses, cemeteries, etc. are more prone to mole activity than others. Moles are most active from March through October and when new litters of pups emerge, they spread out in search of food. Rottler provided regular mole services and free follow-up visits for the Member from June 2008 to November 2009. If the Member is interested in restarting mole service, we are happy to offer the first service at no charge.
BILL L.
06/2011
5.0
pest control
+ -1 more
I've used them for years and I still have a service agreement with them. They do an excellent job. I haven't had any activity since I've had them so it has been pretty good. I pay per treatment. They come out and are pretty courteous. They will give me a list of anything they see that they may want to do something about or not. I've been with them since 2000 and the price hasn't changed.
Description of Work: I use Rottler Pest Control every three months. I have stations around the house that they have placed and they inspect the stations to see if there is any type of activity. At the same time they do several types of treatments around the perimeter of the house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$80
Leslie K.
05/2011
5.0
pest control
+ -1 more
ROTTLER PEST SOLUTIONS does a very consistant and nice job. They are a little pricy though.
Description of Work: ROTTLER PEST SOLUTIONS is contracted with us for pest control. They come around every three or four months to do a yard inspection and spray around the house.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Elizabeth F.
05/2011
4.0
pest control
+ -1 more
I have used them for mole, termite and pest control. Their prices seem high to me, but when you find moles and termites, you've got to do something quickly! They were prompt and professional.
Description of Work: Mole control, termite control, pest control.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Carl S.
05/2011
5.0
pest control
+ -1 more
So far they have been successful in every task they have undertaken here.
Description of Work: I've been using Rottler at this address since I built the house in 1995. I can't say enough good about their service. They make a real effort to keep my business by keeping pests at bay. A real challenge since I live in the middle of 3 acres of woods. The technician is always here as promised, always calls beforehand and is friendly and professional. Extra treatments when new problems erupt just happen without pressure or effort, and without additional bills. They really treat me the way I want to be treated. Can't ask for more than that. You can be confident in their work.
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$330
MARGIE C.
05/2011
5.0
pest control
+ -1 more
My condo has a problem with brown recluse spiders. Since I moved in back in 2009, Rottler comes every other month to spray for spiders and other insects. Tim , my exterminator, is reliable and always right on time. I have his cell phone number, so if I have a special request or problem, he is very helpful
Description of Work: they come every other month to spray my condo for pests.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$65
PATTY M.
05/2011
5.0
pest control, lawn treatment
+ 0 more
They do the pest control and mosquito spray. They also down our lawn fertilization about six to seven times a year. They have a good service and I have a good reputation with the tech that comes on the pest spray. He answers any questions that I have. If I see any weeds in between, I can call them and they will come out and spray for it. They are very good on client service.
Description of Work: Rottler Pest & Lawn Solutions come every quarter to do the treatment.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
KAYE B.
05/2011
5.0
pest control
+ -1 more
I recommend them all the time. They are prompt, thorough and knowledgeable. They are a little high on the price. They know what they have to do with respect to their job, so the price is not bad at all. They were always on time. They are very professional. I would definitely use their services again in the future.
Description of Work: I used Rottler Pest & Lawn Solutions for pest control. I last used their services two months ago. They take care of my insects.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Maurine S.
04/2011
5.0
pest control
+ -1 more
I use them through my condo association. I know that they are convenient, easy to use, and easy to work with. I have used them at least once a year for the past six years. I've never really had a bug problem. I mainly use them for preventive maintenance. Their price is excellent.
Description of Work: They provide pest control services. They do a basic inside spray for bugs.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$20
Nancy S.
04/2011
4.0
pest control
+ -1 more
They are very active in this neighborhood and lots of neighbors use them. They have a good reputation. Nobody has anything negative to say about them. They always treat but nothing particular. We have a house that stacks up the woods especially at the back of the house, so they diligently take care at that part of the house. We haven't had any problems with them.
Description of Work: Rottler Pest & Lawn Solutions come out for a regular maintenance. They do termite and pest inspection and treatment on quarterly basis.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
Erika W.
01/2011
3.0
animal removal
+ -1 more
I wasn't really thrilled with any of the pest control companies that I talked to. Rottler gave me a really big quote. I don't know if they were too busy and didn't feel like doing it. They were 2 1/2 times more expensive than anyone else. He looked from the street and didn't actually go up on the roof and said he knew where the problem was. I had asked him about the location because I have a 3-story house and I thought I knew where it was coming from and he said that was not the location. A few months later someone came and actually took pictures and it wasn't where he thought it was. I didn't have confidence that he was interested in getting my business. The quote was to trap and seal up a very small area. I didn't have the work done and the squirrels are back so I'm going to have to do the work but it won't be with Rottler. He was responsive but he didn?t really seem interested in what I had to say. It might have been a fluke because everyone was busy at that time.
Description of Work: I got an estimate from Rottler Pest & Lawn Solutions because I've had squirrels.
Rating Category
Rating out of 5
professionalism
3.0
responsiveness
5.0
punctuality
5.0
$1,200
Response from Rottler Pest & Lawn Solutions - St Louis
The Member is correct that her situation was handled in an unacceptable manner. We realize that homeowners have several pest control providers to choose from and we would appreciate the opportunity to provide the superior service that we are known for. Rodents and nuisance wildlife like squirrels, raccoons and opossum seek food and shelter for their young and can enter through voids in your home’s structure such as chimneys, dryer vents, roof, soffit or siding damage, etc. Proper repair and exclusion techniques are critical in keeping these critters out. Our rodent & wildlife exclusion program is backed by a one year warranty. Your home is guaranteed to be rodent-free throughout the year or we’ll return and retreat at no additional cost, it’s that simple. Beyond the first year, our rodent exclusion warranty is automatically renewable each year for a minimal fee. As always, Rottler offers free inspections and no-obligation estimates.
BETTYE S.
09/2010
3.0
pest control
+ -1 more
They were not able to get rid of our moles. They seemed to be pretty professional but they never informed me of when they were coming, all they would do it put a bill on my door. For all I knew, they were just dropping a bill off. They were professional but never really did what they were supposed to. They maybe caught one out of 100, and I do know that they are very difficult to get rid of but it's what I was paying them to do.
Description of Work: They tried to get rid of my moles.
Rating Category
Rating out of 5
quality
2.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
$60
Andrew B.
09/2010
5.0
pest control
+ -1 more
Originally called due to an infestation of carpenter ants in the trees in my backyard and then finding them trying to enter my house. We also had other nuisance ants & silver fish occasionally this summer. A month in to the service, we have seen a noticeable absence of the insects. As for the initial meeting and our service tech (two different individuals), both are great. The person whom we signed the contract was very informative, open and friendly. Willing to answer all our questions. As for our service tech, he was prompt and very friendly. He is assigned to our area, and is supposed to be the one who will do all the scheduled visits. So far, so good. Highly recommend - and they are locally owned/operated company (a type of company I prefer to deal with).
Description of Work: Initial setup for exterminating, including termite service plus signed contract for a year of follow up service (spend is for whole year service, being paid by visit).
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,050
PATRICIA R.
08/2010
2.0
pest control
+ -1 more
I did not realize that I did not own the Sentricon stations; my payment of $993 was for installation of the stations ($399) and one year's prepaid monitoring and spraying at $49.50 per month ($594 per year). When my prepaid contract expired and automatically renewed to the minimum cost of $594/yr I cancelled my contract, (the manager did refund the first $99 charge because I was not "satisfied".) The manager also pointed out that he thought there was something on the (unsigned) back of the contract about the equipment not being owned, and he was correct. I turned the contract over, and there is a sentence on the (unsigned) back of the contract, in the pre-printed verbage, which states "...All equipment and or devices placed in, on, or around the structure remain the property of Rottler..." I suggested to him that is an important sentence to point out to the customer and it should be on the (signed) front of the contract. I checked with other highly rated pest control companies and found prices 1/2 of what Rottler charges.
Description of Work: Installed "rented" Sentricon termite stations, treated a small area of termite damage on our patio, then checked termite stations and sprayed exterior for 12 months.
Rating Category
Rating out of 5
quality
5.0
value
1.0
professionalism
2.0
$993
Response from Rottler Pest & Lawn Solutions - St Louis
The Member is correct that the Sentricon stations remain the property of Rottler Pest & Lawn Solutions. All authorized providers of the Sentricon System report to Dow AgroSciences and pay an annual fee for the use of their stations. Sentricon stations are only effective when they are being maintained and serviced by an authorized pest control provider. Without regular monitoring and baiting, the stations cannot protect your home from termites. When selecting a pest control provider, be sure to ask which pests are covered and how many treatments are included in your service. All service programs are not equal, so comparing apples to apples will help you find the best value. Rottler’s Sentricon Signature Protection program is all-inclusive, targeting everything from crawling insects to mice, rats, stinging insect nests and termites. Our comprehensive every other month services keep your home pest-free thought the year. If you ever become aware of new pest activity in between regularly scheduled service visits, we will return and retreat at no additional charge until we have controlled the problem to your satisfaction. As an added value, we also offer a wood damage warranty that covers any new termite damage discovered during treatment.
MARGIE C.
07/2010
5.0
pest control
+ -1 more
They call me when they are ready to come out and schedule the spray and then they take care of the spraying and bill my credit card.
Description of Work: They come out every 2 months and I am sharing my home with brown recluse spiders. At first they came out and did a bomb in the house. They now come every 2 months to spray. The price is what I pay for every 2 months.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Pest Control,
Animal Removal,
Insulation,
Chimney Caps
FAQ
Rottler Pest & Lawn Solutions - St Louis is currently rated 4.7 overall out of 5.
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: 8:00 AM - 12:00 PM
Rottler Pest & Lawn Solutions - St Louis accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Rottler Pest & Lawn Solutions - St Louis offers free project estimates.
Yes, Rottler Pest & Lawn Solutions - St Louis offers eco-friendly accreditations.
No, Rottler Pest & Lawn Solutions - St Louis does not offer a senior discount.
Yes, Rottler Pest & Lawn Solutions - St Louis offers emergency services.
Yes, Rottler Pest & Lawn Solutions - St Louis offers warranties.
Rottler Pest & Lawn Solutions - St Louis offers the following services: Pest Control Services, Animal Removal. Attic Insulation.