EMERGENCY SERVICE! Call us now for fast, friendly help in Missouri and Illinois for residential and commercial properties. Rapid Dry is a BBB accredited water damage restoration company that specializes in fast service and quality clean up. Pipes breaking, Sewage Back-ups and other water related events can seem to happen at the worst times. You need a company that will arrive quickly and also give you friendly service. We take care of everything from mold, water extraction, decontamination and removal so that you can keep your attention on what really matters to you in your life. You can also visit our website at www.RapidDryStl.com Disclaimer: All discounts apply to out of pocket/ cash jobs. Mention you saw us on Angie's List
Business highlights
11 years of trusted experience
Emergency Services Offered
Services we offer
24/7 Emergency Service, Broken Water Pipes, Water Clean-up, Water Extraction, Water Removal, Water Damage Restoration, Mold Inspections & Testing, Mold Removal, Mold Remediation, Flooding Clean-up, Sewage Clean-up, Asbestos Testing and Remediation. This is offered to both commercial and residential needs.
Description of Work: I let Rapid Dry know I had a non-emergency water leak issue. They came out within 18 hours of submitting the request. Even though the job was too small for them to take in, Andy found the source of our leak, helped us find a plumber and dry wall professionals, sprayed a mold killing solution, and he even cleaned up after himself. We are so thankful and highly recommend Rapid Dry!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Rita H.
03/2023
5.0
Grant was very helpful and told me the small patch of mold I had was not dangerous and could be treated with bleach and Dawn dish detergent. He also told me about a paint to use to keep it from coming back. The outside mold could also be easily handled. Grant eased my anxiety about the mold in my house. I would definitely refer this company.
Description of Work: Gave me an assessment and free quote.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Joshua U.
09/2022
5.0
Called Grant Erfert (Owner Rapid Dry of St. Louis) in for a free estimate on mold removal from leak in shower wall. Grant was honest, found no mold. His services remained free, but a recommendation was in order. I will use his services in the future and will recommend him to those close to me for this integrity. -Josh
Description of Work: Mold removal
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Lakiea S.
10/2021
2.0
sewer cleaning
+ -1 more
The restoration went well, when it came to billing, my insurance company was overcharged. When I inquired about the charges, I was bullied and threatened. I would never do busy with them again. They harassed me and my insurance company and constantly made threats about billing. Never an apology but says he wants to do better. Hire an office manager with customer service skills, something you lack!
Description of Work: Sewer Backup
Rating Category
Rating out of 5
quality
3.0
value
1.0
professionalism
1.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$7,000
margie P.
10/2020
5.0
I had a mold issue in my basement in Kirkwood, MO. I got ahold of Grant with Rapid Dry and he was very responsive and came the day we talked. The next day CJ and Raymond showed up. They used a hepa-vacuum to vacuum every inch of the basement, even cleaning all the cob webs. They also used an air scrubber to help clean the air, and used a plant based material to spray on the spots where mold growth was.
Description of Work: Mold Remediation
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,445
John V.
10/2020
5.0
Grant did a great job in the initial meeting of making me feel comfortable with the work needing to be performed and explaining it clearly. I had concerns that the insurance may not approve of all the work to be done so we even called my claims agent together to verify. After I gave approval, they had workers there almost immediately to begin cutting drywall and pulling up floor. End to end, the process took about 4-5 days with 60% of that just being blowers and a heater running. All workers wore masks and were very courteous. Beth in the office was super helpful as well during the payment process. I had 3 different companies come out to look at the damage prior to choosing and most of the companies either never provided an estimate after repeated requests or they seemed shady and wanted me to just pay them and then I work it out with the insurance to get re-reimbursed. One even told me they couldn't even come out and estimate it for 3 months. It was crazy! My wife and I would definitely recommend them for water damage treatment. Although Rapid Dry does not put everything back together in terms of drywall, flooring, etc. - they have another company they recommend and they are very helpful as well. Thanks Rapid Dry!!!!
Description of Work: Water damage from backed up drain (Included floor and drywall)
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$6,100
Winnie K.
04/2020
5.0
It went very, very well. Andy came out within an hour of being called. An hour or so later he brought out his equipment and got it set up. He called each morning, (Fri, Sat, Sun) to let us know he was coming to check the status and arrived within a half hour. He wore a mask during this COVID-19 pandemic. We were very pleased with Andy and the service he performed.
Description of Work: Floor dried out from water damage from Instant Hot - filter broke.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Sharon S.
10/2019
5.0
Andy was professional and kind. Answered all of my questions and checked all possible problems. Wonderful.
Description of Work: Look at issue/mold.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
John K.
08/2019
5.0
Uncategorized
+ -1 more
Andy arrived and assessed the situation. Explained the process and quoted the price. I did not seek quotes from other providers as I had been through a similar exercise in a previous home and knew it would seem expensive. You know you are in an emergency as water is damaging your finished basement. That said, I was totally satisfied with rapidity of removing the water and placing the various fans needed to dry all areas. My basement floor is entirely sealed tile so no water would create damage beneath the floor, but several walls at the base needed thorough drying. The fans were left in place 3 full days. Andy returned and used his moisture meter to ensure all areas were dry. Andy is personable and professional. You would feel confident using him.
Description of Work: Water from out door hose left running found its way into basement. Drain was blocked purposely so standing water pushed away from drain further into basement.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,500
Traci P.
04/2019
5.0
They were amazing, professional and nice. They cleaned up after all the work was completed and proceeded to show me the work performed and answered any questions I had. I was sooo pleased with the whole process and also the price. I would recommend them to anyone!!!!
Description of Work: Mold remediation
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Michael M.
04/2019
5.0
Very professional and clean. As soon as they walked in the door they put on the little clean boot covers so dirt would not get tracked in the house. They asked what the concern was and if there was anything else that I needed while they were there. An inspection was performed and a solution was given to the problem at hand. After the initial inspection of the bathroom they climbed into the attic and inspected for mold. After inspection was done in the attic they inspected the rest of the house for mold as well (which I did not think they would do). -Pros: Very knowledgeable and professional about the concerns that I had. - Friendly to talk to and did not make me feel embarrassed about my concerns of mold. - Wore little boot covers over their feet to keep my floors clean. - Gave me advise for future to save me money. - Cons: Because I did not receive any work from them due to there not being any mold upon inspection, I did not get a chance to see there work if there was mold. - No major complaints, and would recommend to a friend.
Description of Work: Mold inspection
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Rapid Dry
Thanks so much for your review. I am glad that you didn't have a situation for us to have to remediate.
KATHY J.
03/2019
5.0
18 months ago there had been a one-time incident of water infiltration in one small area of a finished section/office area of our basement that, when remediating, had been haphazardly torn up in an effort to completely remove the moisture as well as allow insurance adjuster to determine cause of water. We are now at the place where we are ready to restore the once-finished area of our basement. Grant Erfert, the owner of Rapid Dry, came at the request of our contractor to assess what was happening behind the drywall of the previously finished walls of our basement. During the first visit to our house, Grant asked that drywall be further removed to allow full visual and assessment of potential mold on foundation. Grant returned today and let us know that there was an easy fix to what was mold staining on the wall. Further, Grant sprayed down the entire area with a thyme oil mixture to combat any mold growth. He then recommended that I spray a mixture of one part bleach/five part water to the entire area to remove staining. Allow walls to dry. Seems like a fairly easy solution. Grant is friendly, professional, honest and trustworthy and crazy busy! He had no intentions of nickel-and-dime-ing me.
Description of Work: Assessment of mold on interior of basement foundation wall.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Rapid Dry
Thanks so much for your kind words.
Teri G.
11/2018
5.0
Grant was professional, on time, thorough and honest. We had been given a remediation plan from a prior mold inspector and a huge quote of $10,000 to remove the the “potential” source. I called Grant with Rapid Dry to get a second quote on the cost of the remediation. When he came to our home and inspected it he was very honest and said the home didn’t need the costly remediation we were told it did. He verified that what we were told was mold really wasn’t. Just dirt from the building of the home. Long story short, he didn’t make any money from us but saved us $10,000 with his honestly about what we really needed for our home. If we ever truly have a problem we will call Grant back in a heart beat because I know he will be honest and thorough!!! Thank you Rapid Dry!!!
Description of Work: Mold inspection
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Rapid Dry
We are all to happy to help. Thank you for your review.
Cindy E.
11/2018
5.0
Grant Erfert was on time, friendly, very helpful, educational actually on the issue at hand. He went over and beyond what I asked him to do to help me with the problem. Took many pictures, got every back to me exactly as promised, I would highly recommend him for any service that you need!!
Description of Work: Mold testing
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125
Response from Rapid Dry
Thank you for your nice Review.
Joseph W.
10/2018
5.0
Grant was very responsive following a water issue in our home. He came to our home the same day we contacted him to provide an estimate and talk us through the remediation process. Work was timely and professionally completed. Would highly recommend.
Description of Work: Water damage restoration
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,800
Response from Rapid Dry
Thank you for your nice review. It means a lot.
ROBERT D.
10/2018
5.0
The owner, Grant, looked at my problems and recommended another company who would specialize in what we needed done. No charge Nice guy
Description of Work: mold removal
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Rapid Dry
Thanks Mr. [Member Name Removed] for your review. I hope the company that I recommended can help you out with your tile.
Dave W.
09/2018
5.0
We had some mold from water damage. Grant came out to our house and fixed the problem right away. Saved us so much money. Highly recommend.
Description of Work: Water damage and mold removal
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Rapid Dry
Thanks for letting us come out and take care of your home.
Katherine V.
07/2018
5.0
sewer cleaning, biohazard cleanup
+ 0 more
Thank you For your awesome and quick help. Our basement drain/sewer started to back up and we were headed for certain water damage. Grant saved our day! His quick and professional help saved our day!
Description of Work: Water was coming up through the drain in our basement floor! Grant saved the day!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Rapid Dry
[Member Name Removed], You're welcome. We were glad that you called and that we were given the chance to help you and were able to help you with all of your needs. We hope that you will tell others of our work should they need it. Sincerely, Office Manager of Rapid Dry
Mark and kim C.
05/2018
5.0
Excellent, best price, best response time, professional throughout
Description of Work: Basement flooded. Damage control
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,000
Response from Rapid Dry
Thank you, we work to make sure that our service is fast, professional and at a cost that you can afford. Please let others know of our work should they need it. Sincerely, Office Manager of Rapid Dry
jamie R.
05/2018
5.0
I had a fantastic experience with Rapid Dry, from the friendliness of the employees, to the ease of scheduling an appointment, to the assessment of my water leak. Grant showed up on time to my home, and by both visual inspection and humidity meter, was able to confirm that the water leak had not dripped through and permeated the wooden ceiling beams in the basement. After assessing the obvious damage under the sink area, he gave me a very honest evaluation. Grant said he would gladly perform the work, but said that the damage was so minor and in such a small area that he would tell me how I could safely perform the work on my own if I was interested. So he did! He advised me of the proper cleaning product, ventilation mask and clothing to wear, and exact protocol to clean and dispose of everything safely and easily, and answered all my questions. A water leak with possible mold growth can be a little bit scary, and can leave you feeling pretty vulnerable, so to have a company quickly evaluate the situation with such professionalism, integrity, and candidness is a truly wonderful thing (and I believe rare). Rapid Dry will be the company I call for any future issues - and the company I will enthusiastically recommend to friends and family and anyone who will listen!
Description of Work: I needed a professional opinion and possible work done after a water leak under my sink. My worries included wood/infrastructure damage and possible mold.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Rapid Dry
We here at Rapid Dry know what it is like to worry about water or mold in one's house. Grant was happy to check this out for you and help you have a proper evaluation of the situation. He is glad that he was able to give you directions and that you were able to handle it on your own. Please do call us again if you need to and do tell others of our good work should they need us. Sincerely, Office Manager of Rapid Dry.
Lori M.
05/2018
5.0
Grant was amazing and I would absolutely recommend him and call him again! He responded quickly to my request, kept me posted on when he'd be here, he is honest and identified what we needed done quickly. He took photos of exactly what was going on in our attic and showed me in relationship to where we could see damage.
Description of Work: Water damage - identification and repair
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Rapid Dry
Thanks for taking the time to leave your review. I hope that the recommendations I left you helped.
Kelsey M.
03/2018
5.0
Grant scheduled an appointment for us the day after I first contacted him, called to confirm the appointment when he was on the way, and showed up as promised. He evaluated the situation and went to great lengths to convince me that I could do the work myself. Doesn't get more honest than that. If we need mold testing or remediation in the future, we'll call Grant again.
Description of Work: Mold evaluation
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Rapid Dry
Thank you Mrs. [Member Name Removed], it was my pleasure to help you out.
Lisa B.
03/2018
5.0
Grant's crew did an exceptional job locating all the areas that suffered water damage. They quickly removed all the wet material and did a wonderful job drying out the house as well as cleaning up after. The men that came in were very courteous and respectful.
Description of Work: Dry out from water damage
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Rapid Dry
Thank you for the wonderful review. It was my pleasure to help you and your family out. Thank you for letting me into your beautiful home
Steven F.
03/2018
5.0
Grant was awesome. He was very responsive and very honest about what he saw. He pulled the baseboard off and inspected for any additional damage. Given there was minimal damage and it did not appear the water seeped through the floor or wall, he suggested some things i could do myself rather than have to pay him money to do things i could very easily do. Honesty and being straightforward are things that are often hard to find today. He did not recommend drilling holes or putting dryers in as there was not need. He did not try to up sell me or anything like that. I would definitely call Grant again. Great experience. Definitely recommend.
Description of Work: We had a water leak from a loose hose on our washing machine that looked like it had been leaking for quite some time but went unnoticed because it was behind the machine. We had some water damage and what looked like a little bit of mold primarily on the baseboard behind the washer. Weren’t sure of further damage behind the wall or through the floor so i called Grant at Rapid Dry.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Rapid Dry
It was my pleasure to help you out. I am glad it was an easy fix for you and your family.
James F.
03/2018
5.0
Rapid Dry performed work they said they would do and we were very happy with the result. Everything was exactly as they described the work and any questions we had very answered. I would definitely use Rapid Dry again.
Description of Work: Removed mold from downstairs room
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,250
Response from Rapid Dry
Thank you Mr. [Member Name Removed], it was a pleasure helping you out with your Mold issue. Thank you for letting me into your home.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Biohazard Remediation,
Sewer Cleaning,
Asbestos Removal,
Mold Testing & Remediation,
Water & Smoke Damage
FAQ
Rapid Dry is currently rated 4.9 overall out of 5.
Sunday: Open All Day
Monday: Open All Day
Tuesday: Open All Day
Wednesday: Open All Day
Thursday: Open All Day
Friday: Open All Day
Saturday: Open All Day
Rapid Dry accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
Rapid Dry offers the following services: 24/7 Emergency Service, Broken Water Pipes, Water Clean-up, Water Extraction, Water Removal, Water Damage Restoration, Mold Inspections & Testing, Mold Removal, Mold Remediation, Flooding Clean-up, Sewage Clean-up, Asbestos Testing and Remediation. This is offered to both commercial and residential needs.
Contact information
10765 Indian Head Industrial Blvd, Saint Louis, MO 63132