Quality Service, LLC

They are amazing! They were the ones who came out when I called my Home Warranty Company!! Now that I know this company I will definitely use them again! They made getting a new water heater painless! They came 3 days early so we would have hot water over the weekend!!! I will recommend them to everyone I know!

We set up an appointment and they did not show up. I called them for a second appointment. They were late two hours. After speaking on the phone and saying there were less than 10 minutes far from our house, they still spent 1/2 hour to arrive. Then two big guys came into our place, saw the small restroom and as they were not going to fit in that space they left saying that the toilet was not leaking at that time and they were not going to do anything but they wanted the deductible. I told them that I did not want to pay them for such unprofessional service: 1.- no show up in first appointment 2.- two hours late in second appointment 3.- no interest in the problem because there was no leaking at that moment but you could see all the floors wet, dirty and the wood around was also wet and dirty. I was pushed by Home Warranty to pay them, what I finally did. Some days later the toilet was leaking another time, I called HW, they wanted to send me the same company but I blocked them, then they sent a different company that fixed the problem in 10 minutes. Quality Service showed and unprofessional and lazy service. I will never work with them.