Matthew Kennedy is incredibly unprofessional. I regret that I did not post a review of his work at the time of service to warn others. But after being verbally assaulted and threatened with property damage and a lawsuit, we were afraid to write a review. Our terrifying experience with him is actually what prompted us to buy a membership to Angie's List and install a security system with video surveillance! He did an incredibly horrible job and made a complete disaster of our entire house. We tried to work through the problems with him, pointing out unsatisfactory work. Any normal person would immediately see the problems (dried dripping paint on walls, ridiculously uneven plasterwork, overspray on trim and floors, etc.?yes, he SPRAYED paint INSIDE our home instead of rolling it), but he acted as if the quality of his work was normal and acceptable. He and his brother laid the thinnest mil plastic "drop cloth" you can buy and didn't secure it properly, so our carpets were full of popcorn ceiling pieces. At one point, he even used a shop vac to attempt to blow the plaster dust and particles out the window! That's when I told him to stop and we reviewed his work. He left our house filled with plaster dust, paint cans and wads of drop cloth everywhere. He even poured paint on our wood deck in his hasty rush to leave. Ultimately we paid him the remaining balance for "the work he had done" just so he would leave our property. But he quickly followed up with an email threatening us again that if we posted a review of his work, he's sue us for slander "since the work was not completed." What a joke. This guy's a complete con artist and doesn't know the first thing about how to do a job right. Every single thing he did had to be redone. We spent thousands of dollars on a reputable contractor (thanks to Angie's List!) to redo and finish the work. In a profanity-riddled response to another bad review on bbb.org, Matthew said he does business under a different name now, so consumer beware. Do a Google image search for "Matthew Kennedy Missouri" to see what he looks like. His mug shot is the first two image results (mid 20s, brown hair in a red t-shirt). It's really scary that this guy's offering Groupon deals for painting now!
Description of Work: Refinishing ceilings (remove popcorn texture), painting all interior walls and ceilings
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$1,500
Jane H.
10/2012
1.0
countertops, cabinet refacing
+ 0 more
Matthew did not live up to his promises; was sloppy; was unreliable; lots of excuses; then threatened us with a lawsuit after we would only pay him 1/2 of what he wanted. And told us at the last minute he would only take cash. He threatened that if we did leave cash for him that day he would not return our cabinets. In the end, he did not return a cabinet door and we had to have one custom made as a replacement. He destroyed wallpaper and a 2-year old kitchen sink. It was truly a disaster - and I am afraid he never intended to do a good job - I think he is a scam artist just wanting some quick cash. Terrible, terrible experience.
Description of Work: We paid Matthew $550 - which was not the total he wanted. We fired him due to the damage caused in our home and the terrible workmanship and unprofessionalism. The amount spent to fix his mistakes has been over $4.000. Do not use this company or Matthew Kennedy.
Rating Category
Rating out of 5
quality
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$550
C S.
06/2012
1.0
interior painters
+ -1 more
See above
Description of Work: Horrible service! When I explained to Matthew Kennedy "owner" that his behaviors were unprofessional (smoking in our garage, leaving cigarettes on our patio, paint all over our kitchen granite, paint on our hardwood flooring, painting trim out of t trunk of his car, broke an expensive picture, etc.) he stated he'd be right back with some better tools to rectify the problems. Well, he never showed up again. Instead, he left me with a huge mess in the kitchen and then proceeded to text me profanity and threats for over an hour. I reported him to the police. He has no record of being licensed, insured, or bonded. Do not let this man in to your home. He is mentally unstable.
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Service Categories
Interior Painting,
Cabinet Refacing and Refinishing,
Countertops and Backsplashes,
Basement Remodeling,
Asphalt Driveways,
Exterior Painting,
Concrete Pouring and Repair
FAQ
Polished Edge Painting is currently rated 1 overall out of 5.