PLUMBING MASTERS

The service visit was scheduled promptly and the technician arrived on time with the needed part. The work was quickly completed with a minimum of disruption. I discovered a minor problem upon using the next morning that concerned the relative mix of hot versus cold water --- I will have this fixed on our next plumbing service by Plumbing Masters.

Our basement drain had been backing up for a couple months. We called and they came the next day to fix it. They not only cleaned it thoroughly, but took extra time to look at our pipes and give us detailed advice on how to better fix our plumbing. They were very professional and went above and beyond on a simple service call. We will definitely be using them again for our plumbing needs!

Just had them out for the first time. Very pleased. He was knowledgeable, efficient and reasonably priced. Would definitely recommend.

We called Plumbing Masters when our basement drain stopped up and flooded the basement when we used the washer or kitchen sink. They came out the next day and tried for about an hour to clear the drain with no luck. The guy who came out said it looked like our stack would need to be replaced and they would need to dig out a few feet in the basement floor and gave us a quote on the spot. The quote seemed super reasonable and he seemed to know what he was doing and was confident in his assessment, so we said yes. They came out a few days later and within a day we had a new stack, new drain, they fixed our kitchen drain pipe, and new concrete was set in place. Everyone from Plumbing Masters we spoke with or dealt with was very nice, professional, and seemed very trustworthy. I will definitely call them first the next time I need plumbing work done.

The plumber that came to install the new water heater was prompt and treated my wife with respect . The water heater works great and the quality of the work is exceptional. Will definitely use them again.

We were very pleased that Larry, with Plumbing Masters, came to our home to do our repairs today. It was very convenient that Plumbing Masters was able to come out the same day we called. Larry is very personable and professional. He explained what the problems were and how he was going to repair them. He gave an accurate estimate for the work. Plumbing Masters is an honest company with hard working plumbers. We are very pleased and will definitely call them for any future repairs.

I have used this company twice now and both times they did an excellent job at a reasonable price. Both times the plumber worked efficiently and I couldn’t be more pleased with the results. They are always punctual and have good availability as well.

They came out right away, and it was rusted, and they worked on it to get it unlocked, and they did not charge me for this. So I got a new disposal. And they got it installed, and they showed me the part of the old disposal where it was locked. They were very good. They charge me only for the labor but they didn't charge me for the service call.

Excellent! Efficient and competent.

My sewer backed up.It would have cost $150.00 but they gave me a $25.00 senior citizen discount. I thought they were very, very thorough. They routed out all my sewer lines for that price, I thought was good.?The gentleman was very knowledgeable and very helpful.?He explained things to me, maybe things I could do to avoid this in the future.?Then he also told me if it happens again, who to call or what kind of company to call.?He also told me about St. Louis County and they have plans in place for certain sewer problems, which I thought was nice. Everything they did was cleaned up, but I had to clean up the moisture.

On time and figured out the leak was coming from a hose under the sink that we had replaced a week ago. We had water shut offs installed for both bathrooms. Our house is over 40 years old and the shut off made leaks in other place in the pipes. He soldered a number of places that were leaking. He did a great job. We will call again when ever we need work done.

great. they were at my house within 30 minutes of my phone call. extremely kind and friendly. got the job done. no more problems

Employees from Plumbing Masters left with a noticeable gas leak. Called first thing next day & the person that answered actually said we'll try to send someone by by noon of that day, they were busy. When I protested an employee arrived within a half hour.

Plumber did both jobs in less than two hours and efficiently. Made appointment on Friday and they came Monday a.m. Total costs were comparable, parts included, to what some plumbers charge in an hour.

I'm incredibly impressed with this company. It's the first time I used them. It wasn't an emergency, but the office said there was someone in the area so he'd be here in a couple hours. And he was! The man who answered in the office was very nice and friendly. Brian installed it and was incredibly nice, professional, and helpful. Price was very responsible. They will be first on my list when I need a plumber in the future. I highly recommend.

Aside from that, I asked them to look at the furnace and the man blew and cleared out a hose that was connected to his heating and air conditioning unit and that fixed that at least temporarily which he did not need to do. He did not charge. He went down and looked at it for me, so that was above and beyond. They were pretty reasonable as compared to others, I believe.

I've had them do quite a few things. I would recommend them. I got them because some girl I used to go to soft ball with 30 years ago, put on Facebook about them a few years ago and said, "If anybody needs a plumber, here it is." I called them and I used them a few times and I like them too.

I placed my call into Plumbing Masters at 9am, and they had someone arrive at my house by 11am for a non-emergency service call. My service from Journeyman Plumber, Brian Foust, was excellent! Brian was a great listener and utilized his 10 years of experience to identify the issues of the leaking pipe. Brian quickly addressed the issue and handled the job from start to finish in a very timely and professional manner. In addition to finding and fixing the leaking pipe, Brian investigated a dishwasher overflowing issue and tightened the shower handle apparatus as he was concerned water could be leaking through there as well. I will definitely recommend their services to anyone looking for plumbing services at a fair price and from experienced and professional people.

I called on a Fri. morning and asked for an appointment as soon as possible. The person on the phone said that he could send someone later that morning or early afternoon and that they'd call to let me know they were on the way. I received the call from Brian and he was at my home 15 minutes later. Brian was absolutely fantastic. He replaced (2) leaky turn off valves at the sink area in my bathroom and pointed out that there was not an existing turn off valve at the toilet area (every toilet should have one, especially since I'm in the middle of renovation), so he also installed that. He turned the water back on, checked for any leaks, checked my toilet for good working condition, lit the pilot light on my hot water heater, and removed my old (heavy) bath vanity. Bonus, bonus, bonus. He was so helpful - I couldn't thank him enough. Most definitely the most courteous and helpful service I've received for a while. Thank you, Brian!

This provider is not the only one who has done things like this and this has been true for years and with different skills. I prefer to know where I stand with people. If they do not want the job, it is better to say so. If they promise to call and do not, then let me know why, promptly.

I needed a new plumbing stack and a water heater. Plumbing Masters gave a free estimate. They showed up on time. The work was done professionally. I was told, accurately, how long the job would take and when it would be finished. The job took two days. When they left after the first day they made sure I had working toilets, a working shower, and some sinks were also working. They finished the plumbing the next day and made arrangements to have the county inspect the work. The inspector passed the work after the first inspection then Plumbing Masters came back and completed the job. | |My overall experience was very good. The cleanup could have been a little better but I have always been disappointed with cleanup. I will use Plumbing Masters again.

Plumbing Masters was able to do the work a few days after they were contacted. They did the work in one day. I'm very pleased with the work.

They do plumbing and air conditioning. They came real quick, nice and thorough. I used them because my uncle and sister had both used them and were happy with their work. They were really good.

He showed up, removed the old fixtures and installed the new ones. Explained to me how the new fixtures work, cleaned up and left.

Called in the morning about water back-up in the basement, and Plumbing Masters said they'd have someone out before noon the same day. A plumber showed up at 11, and was done fixing the problem by 11:30. Essentially, it was just a clogged drain and he ran a rooter thru the system and then ran the sinks to confirm the fix. Although $90 isn't all that cheap for 1/2 hour, I didn't ask any prices, but I imagine they would have a basic house call fee minimum, AND, I was happy to have a quick fix to the crappy problem. :) They are in my area (STL south city) and I will gladly call them in the future, as a friend uses them, and originally recommended them.