MR SANDLESS INC

See above.

We didn?t use their services since we decided not to get our floors redone. They were good. We had some concerns about their process. The individual we dealt with was very personable and prompt. I would probably not consider getting a quote from them in the future since I am not very confident about their process. There have been a lot of consumers who have had issues with them too.

The work was terrible. They were over an hour late upon arrival. I was told I would receive $100 credit, never received credit. Not one mark or scuff was removed from the flooring. The stain wasn't flush with the walls. There are stain streaks and globs of stain. They got stain on carpets, doors and door jams. It was a month ago and the finish is already starting to come off in areas. I have made dozens of calls with no response. The office staff is unhelpful. The manager Kevin finally came out to look and told me they would put a finishing piece around the area to cover the fact that the stain didn't go out to the walls. That was done by adding a bright white piece up against wood base boards. I have asked for full refund of money for work, with no response. In dispute with credit card company.

After reading the positive reports on this company, I contacted them for an estimate which came in at $1400 (firm). I mentioned that another Angie's List member had paid only $700 for the same square footage less than 6 months ago. They told me that those were promotional rates which no longer applied. That may be true, but it seems to me a little extreme for the price to double in just 6 months. We ended up delaying the work until we can better afford it. I don't doubt that Mr. Sandless can do a good job, and I may still use them in the future. I am providing this review so that other members will have a more accurate picture of their current pricing.

The team from Mr. Sandless arrived early and started right in to work. They were very careful and explained exactly what they would be doing. We were able to walk on the new floors that night. I highly recommend their service.

I was told that the process used would remove surface scratches, clean and shine our 70 year old hardwood. The floors look much better without the "pain" of typical hardwood refinishing that involves sanding. But scratches are still visible.

Wonderfully! I was constantly amazed at Justin, Zach and Matt's dedication and attention to detail. They treated my old floors as if they were theirs. My Mr. Sandless team spent hours on each small floor. The results were a total turn around.