Mr. Rooter Plumbing of St. Louis

Great Company! They stand by their service every step of the way. My wife & I used them when our toilet broke and had them install a brand new one. About ten months later we had a leak issue and needed someone to come out right away. Called in the morning and Mr Rooter was able to find someone to service us right away. Austin came out and found that the toilet wasnt properly installed. since we had old cast iron pipes it was a difficult installation. They had to completely uninstall and reinstall the toilet. Replaced the flange on the pipe and were able to fix the flange to two pieces of wood. This fixed the leak issue. John the customer service rep came out as well to see if there was anything Mr Rooter could do since the toilet wasn't installed properly the first time. They were able to refund a portion of the toilet we purchased ten months ago and all the service to fix the leak was free of charge. Both Austin & John were professional and provided the best service. Thank you Mr Rooter. I will definitely use your service in the future!

Mr. Rooter was quick and able to provide their service at a fraction of what others charged. They offered solutions to consider and flexible financing options.

Jon and Jim were responsive and skilled in their trade! Great work!

Watch the work being done since they tried to charge me for a problem that the first plumber caused

Called company to repair leaking shower. They estimated $1300. Said must remove marble wall to get to leak and replace mixing valve and cartridge. My shower is a Delta faucet which does not have both a valve and a cartridge. Called another plumber who repaired leak for $200. Do not trust this company. They do not know what they are doing.

Michael did a great job. I appreciated his willingness to come back to work after his son’s baseball game (which was a win!) to fix our problem.

n/a

Technician ran into unexpected difficulties once the problem was identified and called in a member of the senior staff. Together they resolved the issue but it took a good deal of time and expense. I don't blame them, though, as I don't see what they could have done differently to make it any smoother.

The technician was professional. He identified the problem immediately and fixed it promptly. I will definitely recommend Mr. Rooter to my friends.

Plumber arrived on time, very professional, very neat and tidy. Would use again

The technician arrived on time and completed the repair on our bathtub spout in a timely manner. He was courteous and professional.

do not call me about this project

.

I also hired then to do some sewer work and they were outstanding in spite of several setbacks. Will review that process separately.

The technician (Cody) did an excellent job determining the source/ location of the clogged drain and clearing it in a very timely fashion. Professional and personable. My only complaint was that my appointment was scheduled between 9 and 11 AM and the technician didn't arrive until noon. The office and the technician apologized for the inconvenience and deducted A portion of the bill as compensation which was appreciated. Overall, I was very satisfied with the quality of the work and I would definitely recommend and use this company again should the need arise.

Prompt Service, Jim the Expert Plummer did task way better than Imagined. I"m glad to find the Best Plumbing Company & Guy to do all my future Projects.

The job was done quickly.

very professional. got here when they said they would.

They were scheduled to arrive between 8:00 - 10:00 a.m. At 8:00 am I heard a knock on my door. I appreciate their prompt arrival and the workmen were polite and quietly did the water heater installation. I now have plently of hot water and am very pleased. When they first quoted the price, I thought it was high, but after checking with other providers, I think their price was fare and in line with others. Very satisfied with their work.

They came on the weekend. They helped identify which pipe needed to be turned off so the whole house wouldn't be affected. They came back the next day to install new shut off valves to replace the malfunctioning ones. It took longer than expected so they had to come back. They were professional, personable, explained the problem we were having (pipes were old and corroded) and cleaned up after themselves. They were great!

Have some leaking from the Tank to the floor which may be due to the leakage from the bolts holding the tank to the bowel. was told not able to fix and need to buy a new toilet. they maybe not familiar with the new toilet I bought, take them quite some time to figure it out. but in the end, they did a good job, very courteous and professional.

Very efficient.Nice young man.