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LOWES HOME IMPROVEMENT OF MAPLEWOOD

Appliance Sales and Installation, Carpet Sales and Installation, Hardware & Home Improvement Stores,

Reviews

4.411 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
64%
4
18%
3
0%
2
9%
1
9%


Rating CategoryRating out of 5
quality
4.2
value
4.8
professionalism
4.4
responsiveness
4.3
punctuality
4.5
Showing 1-11 of 11 reviews

Derek M.
08/2017
5.0
doors
  + -1 more
We had a good experience. The quality of work was pretty good. They were very responsive. They were here when they said they'd be here. They were very professional and very friendly.
Description of Work: They installed our indoors.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Karen W.
03/2017
5.0
appliance sales
  + -1 more
Another company recommended Lowes, and were good enough to let us know we could get it quicker and cheaper from Lowes. They even helped us arrange the delivery and everything, but ultimately it came from Lowes and we paid Lowes. We're always careful shoppers, And we needed it immediately. We haven't had any trouble with it so the quality was an A. Who works with other stores like that?
Description of Work: The last appliance we purchased was for one of the duplexes we have. It was a refrigerator.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Louise G.
04/2016
5.0
carpet installation
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$2,000

Michael & Judy D.
07/2015
5.0
carpet installation
  + -1 more
There was a bit of a glitch because the third floor carpet had a problem but they were actually very good about it. They informed us about the problem and said that it was not going to be easy. So they had to re-order the carpet. They were nice enough to send a better carpet and installing it. They helped us with the furniture as well. They really responded well to the problem.
Description of Work: We used Lowes Home Improvement of Maplewood. They installed carpets on two levels.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,500

Barbara F.
02/2012
5.0
appliance sales
  + -1 more
They did an awesome job. The dishwasher arrived earlier. They guy that showed up was in and out and did a great job. He was awesome.
Description of Work: I just had a dishwasher installed.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

STEVE B.
10/2006
5.0
appliance sales
  + -1 more
It was a quick and easy process picking out the washer and dryer, the help as Lowes was wonderful, ordering easy and the installers were quick and prompt.
Description of Work: We puchased new washer and dryer from Lowes and had them install. AS well as a dishwasher but have not had that installed yet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$650

JOHN D.
10/2006
4.0
appliance sales
  + -1 more
Overall, things went pretty well. We did our research and knew what we wanted before we walked in. The appliance salesmen was very helpful and we got everything we needed. Unfortunately, when it was delivered, the pedestals drawer front was cracked. But the remainder of the installation was fine. We later decided that we did not want the pedestal, so we went back to the store and got a refund.
Description of Work: We purchased a Frigidaire Affinity washer with a pedestal plus delivery.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

EVE E.
10/2006
2.0
doors, home improvement stores
  + 0 more
Ryan called me the next day and informed me that no one had gotten back to him and he would call me the next day. It has been three weeks. I have called and left messages for Ryan, and I have not received a phone call.
Description of Work: I went to Lowe's to order a door with full glass. I spoke with Ryan and he was very helpful. He was to call me back with the price of two doors.

Rating CategoryRating out of 5
professionalism
2.0
responsiveness
2.0
punctuality
2.0

Yes, I recommend this pro

ELLEN N.
08/2006
1.0
carpet installation, home improvement stores
  + 0 more
After tracking a sales person down, he couldn't help me find a 15' wide carpet that would be good for a bedroom. I went through the samples and found one I liked. I tracked him down again, and he did a measure order. The installer was supposed to call within 48 hours to set up the measure. I didn't get a call, so I called Lowes a few days later. After checking, they discovered that the installer was closed all week for vacation. They re-assigned the install, and two days later they called to set up the measure. It took a few days for the measurement to get to Lowes. I went back, waited while the one salesperson on the floor taught a class on flooring install. When I finally got a quote on the carpet, the install was double what I expected. Turns out Lowes has a minimum $280 install charge and doesn't disclose that when you ask for a measure of one room. I felt that they were deceptive. They had awful service, and I chose to purchase elsewhere.
Description of Work: Went to buy carpet. Had Lowes come to measure. Order fell apart based on lack of trained staff.

Rating CategoryRating out of 5
quality
1.0
value
4.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$35

FRAN H.
03/2006
4.0
contractors, home remodeling
  + 0 more
It took six weeks to receive our cabinets (as promised), and after they were installed (I was not home)I discovered that two of them were not what we had ordered. We asked for drawers, but the two cabinets had false fronts instead. When I called, I was told that drawers are not available for cabinets under 12' in depth. However, the salesperson had repeatedly assured us that we could order drawers for these reduced-depth cabinets. In fact, we made a special visit to the store to verify this, and after checking her computer system she assured us that they were available. Lowe's has agreed to reorder and reinstall the two end cabinets, and to put a rush on the order, but the result is that our project will be delayed by 3 weeks. We were not offered any kind of a discount for the inconvenience.
Description of Work: We bought a new set of kitchen cabinets from Lowe's. They helped us select a style and sent someone out to measure the space. These cabinets were going into a narrow alcove and had to be cut down to a narrow (9') depth, so they were a little unusual.

Rating CategoryRating out of 5
quality
3.0
value
5.0
professionalism
4.0
responsiveness
3.0
punctuality
5.0

Yes, I recommend this pro
$1,500

STACIE O.
10/2005
5.0
appliance sales
  + -1 more
MIKE WAS TERRIFIC. HE WAS IN ALL THREE TIMES WE WENT TO THE STORE FOR INFORMATION, GAVE US ALL THE INFORMATION WE NEEDED, AND DID NOT TRY TO ''HARD SELL'' US. HE COULD TELL THAT WE WERE DOING A LOT OF COMPARISON SHOPPING (AMONG HIS BRANDS AND WITH OTHER STORES), AND WAS VERY PATIENT IN ANSWERING OUR QUESTIONS. WHEN WE FINALLY DECIDED TO BUY FROM LOWE'S, HE ENSURED OUR PAPERWORK WAS FILLED OUT PROPERLY AND WENT WITH US TO THE CASH REGISTERS TO MAKE SURE THE TRANSACTION THERE WENT SMOOTHLY. OUR APPLIANCES ARRIVED ON TIME, AND WE'RE PLEASED TO GET REBATES ON THE ITEMS AND THE DELIVERY.
Description of Work: SOLD US A WASHER AND DRYER.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,100

    Contact information

    2300 MAPLEWOOD COMMONS DRIVE, Saint Louis, MO 63143

    www.lowes.com

    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Appliance Sales and Installation,
    Carpet Sales and Installation,
    Hardware & Home Improvement Stores,
    Doors,
    Kitchen and Bath Remodeling,
    Unfinished Carpentry

    FAQ

    LOWES HOME IMPROVEMENT OF MAPLEWOOD is currently rated 4.4 overall out of 5.
    No, LOWES HOME IMPROVEMENT OF MAPLEWOOD does not offer free project estimates.
    No, LOWES HOME IMPROVEMENT OF MAPLEWOOD does not offer eco-friendly accreditations.
    No, LOWES HOME IMPROVEMENT OF MAPLEWOOD does not offer a senior discount.
    No, LOWES HOME IMPROVEMENT OF MAPLEWOOD does not offer emergency services.
    No, LOWES HOME IMPROVEMENT OF MAPLEWOOD does not offer warranties.

    Contact information

    2300 MAPLEWOOD COMMONS DRIVE, Saint Louis, MO 63143

    www.lowes.com