KIENSTRA MATERIALS CO LLC

We recently used this company for a driveway project and they were scheduled to bring a load of concrete at 3PM as every company was booked for the AM due to recent rain. They failed to show despite the fact that I called and confirmed at noon that same day. When I called at 330 to see where they were with the load I spoke with there dispatcher (Hank) who informed me that everyone had gone home and there was no one to deliver a load that day. As I spoke with him Hank became frustrated at my requests to get in touch with the manager and abruptly hung up the phone on me. I called back and again requested that the manager call me to give an explanation/ find a resolution and Hank promised to have the manager call which never happened. We were stuck with workers standing around on a very hot day, money and time wasted on account of this company not being able to fulfill the most basic task of showing up with there product. We used Landvatter for the rest of the job and they delivered a superior product and showed up every time.