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KARR-BICK KITCHENS & BATHS

Ceramic Tile, Kitchen and Bath Remodeling, General Remodeling

About us

NO SUBS, USES OWN EMPLOYEES FOR INSTALLATIONS. CHARGES DETERMINED BY THE JOB.

Business highlights

45 years of trusted experience

Services we offer

KITCHEN AND BATH REMODELING, SOME GENERAL REMODELING JOBS.

Services we don't offer

ADDITIONS

Amenities

Free Estimates
Yes


Accepted payment methods

Check

Reviews

4.37 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
57%
4
0%
3
29%
2
14%
1
0%


Rating CategoryRating out of 5
quality
4.7
value
3.7
professionalism
4.8
responsiveness
4.4
punctuality
4.2
Showing 1-7 of 7 reviews

Joe W.
12/2014
3.0
home remodeling
  + -1 more
Karr-bick was very very friendly from the start. Initially was very helpful but once the install started it didn't go as smoothly as I thought. They never told us that they don't do the painting. We told them we wanted specific appliances at the initial meet but once the installer started and asked we learned they only deal with Viking appliances. They told us we could purchase and pay someone else to install what we wanted. Then the countertops we ordered were on back order for months so we had to switch even though they knew the type and dimensions months in advance. The counter tops may be out of their control but it added to the frustration. If you decide to hire them I'd make sure every detail is worked out well in advance.

Rating CategoryRating out of 5
quality
5.0
value
2.0
professionalism
5.0
responsiveness
3.0
punctuality
4.0

Yes, I recommend this pro

HOWARD C.
08/2014
5.0
ceramic tile, remodeling
  + 0 more
unknown
Description of Work: Karr Bick totally remodeled our master bedroom and bath, the guest bath, and installed extra lighting in the hallway. The quality of the work appears to be top-notch. A couple of minor glitches on the part of the electric subcontractor and a couple of minor but time-consuming inspection failures pushed the completion date about two weeks later than we had planned. Our designer at Karr Bick was excellent to work with and helped immensely with key decisions.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Christine R.
04/2014
5.0
ceramic tile, remodeling, home remodeling
  + 1 more
unknown
Description of Work: Wendy Kuhn, designed my new master bathroom and bedroom remodel. I have an older home that only had one and a half baths so I wanted to add a second full bath to my master bedroom. Wendy provided multiple designs which allowed me to select a design that not only added the master bath I was looking for but also add closet space. Wendy then helped me with selecting materials that I did purchase through Karr Bick. She and the rest of the staff were always very friendly, professional and helpful. Wendy coordinated with my outside general contractor. I used my own contractor due to the scope of the project but used Karr-Bick for the design and most of the materials. I am thrilled with the final result from the walk in tiled shower to the gorgeous vanity and light fixtures. I met with several design firms and contractors, received multiple bids while Karr - Bick is not the cheapest I still consider them reasonable and the level of service and end results were well worth the additional costs. I would definitely use them again.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$15,000

Ron W.
04/2014
3.0
ceramic tile
  + -1 more
We had several bids for this project that were lower than Karr Bick, but we decided to work with them based upon their numerous postive reviews and excellent reputation. We worked with Wendy Kuhn on the selection of materials and design of the project. It was a pleasure to work with Wendy. In the end we are extremely pleased with the overall design and functionality of the space. Unfortunately, working with Wendy was where the exceptional service ended. In reading the company’s reviews it appears that our job was on a smaller scale compared to many of their other projects. Throughout the project we never felt we were a priority. We had one worker who completed the entire project – demolition, construction, and finishes installation. Due to construction mistakes and poor tile installation that had to be corrected a one month project took three months. The worker split his time between jobs and in the 3 months he did not spend more than 5 days working the full day on our project. On many days he spent more time preparing and cleaning up than he did completing work. Due to our worker juggling multiple jobs and getting pressure to finish our job he rushed through the tile installation and several areas of the tile installation were just athestically unacceptable. Our reason for giving Karr Bick an average rating rather than below average is that they did correct the construction mistakes and did replace the tile that was poorly installed. However, we were disappointed in the excuses that we got when we brought issues to their attention. When we discussed the incorrectly installed shower pan with Todd Raush he indicated that the product they used was new for them and the worker must not have installed it before. When we discussed both construction and tile installation issues with Jenny Rausch we got a response (paraphrasing) “I always say that someone cries during a remodel project – either the client or me”. She also indicated that our tile format was difficult to work with and this was their first experience using it. Given the price we paid for our project and Karr Bick’s reputation, I would have expected that they would properly train their workers on new products and/or more closely supervise the remodel in process. In hindsight, we feel that we could have paid a differenct contractor less for this project and got similar or better results from a construction and installaiton perspective.
Description of Work: We hired Karr Bick to tear out our 1990s cultured marble soaking tub, shower pan and shower walls. They built a tub deck with a drop in tub; installed porcelain tile on the shower floor, shower walls, and vanity backsplash; replaced the recessed lighting and vent fan; and installed the shower and bath plumbing fixtures.

Rating CategoryRating out of 5
quality
3.0
value
2.0
professionalism
4.0
responsiveness
4.0
punctuality
2.0

$21,000

Erin T.
04/2010
2.0
ceramic tile, home remodeling
  + 0 more
I requested a quartz counter top and tile backsplash quote from Karr-Bick. I met with two different sales reps. who took measurements, even sending someone to my home for the backsplash measurements. I never received a quote for either job. I called about the counter top quote and was told that the rep. "forgot". I waited another two weeks and finally went ahead with another vendor.
Description of Work: Requested quartz counter top and tile backsplash estimates. Measurements taken.

Rating CategoryRating out of 5
professionalism
3.0
responsiveness
1.0
punctuality
1.0


03/2003
5.0
remodeling
  + -1 more
I LIKE THE WAY THEY DO THE WORK. THEY ARE THOROUGH, AND THE OWNER IS VERY COMPETENT AND CARRIES THE KIND OF MATERIAL THEY NEED.
Description of Work: THEY HAVE DONE ALL KINDS OF THINGS, REMODELING. THEY ARE HERE ALL THE TIME.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

H. M.
12/2002
5.0
ceramic tile
  + -1 more
THEY WERE FINE. VERY NICE TO DEAL WITH.
Description of Work: INSTALLED CERAMIC TILE IN THE BATHROOM.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

    Contact information

    2715 MERCANTILE DR, Saint Louis, MO 63144

    karrbick.kitchenandbathdesigner.com

    Service hours

    Monday:
    9:00 AM - 5:00 AM
    Tuesday:
    9:00 AM - 5:00 AM
    Wednesday:
    9:00 AM - 5:00 AM
    Thursday:
    9:00 AM - 5:00 AM
    Friday:
    9:00 AM - 5:00 AM

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Ceramic Tile,
    Kitchen and Bath Remodeling,
    General Remodeling

    FAQ

    KARR-BICK KITCHENS & BATHS is currently rated 4.3 overall out of 5.

    Monday: 9:00 AM - 5:00 AM

    Tuesday: 9:00 AM - 5:00 AM

    Wednesday: 9:00 AM - 5:00 AM

    Thursday: 9:00 AM - 5:00 AM

    Friday: 9:00 AM - 5:00 AM

    KARR-BICK KITCHENS & BATHS accepts the following forms of payment: Check
    Yes, KARR-BICK KITCHENS & BATHS offers free project estimates.
    No, KARR-BICK KITCHENS & BATHS does not offer eco-friendly accreditations.
    No, KARR-BICK KITCHENS & BATHS does not offer a senior discount.
    No, KARR-BICK KITCHENS & BATHS does not offer emergency services.
    No, KARR-BICK KITCHENS & BATHS does not offer warranties.
    KARR-BICK KITCHENS & BATHS offers the following services: KITCHEN AND BATH REMODELING, SOME GENERAL REMODELING JOBS.
    ADDITIONS

    Contact information

    2715 MERCANTILE DR, Saint Louis, MO 63144

    karrbick.kitchenandbathdesigner.com

    Service hours

    Monday:
    9:00 AM - 5:00 AM
    Tuesday:
    9:00 AM - 5:00 AM
    Wednesday:
    9:00 AM - 5:00 AM
    Thursday:
    9:00 AM - 5:00 AM
    Friday:
    9:00 AM - 5:00 AM