ceramic tile, flooring contractor, home remodeling
+ 1 more
They replaced the existing bathroom tile with new tile. Installation went fine with no issues. They are very concerned with customer satisfaction, which is the main reason I chose them; and of course a good result! Most of the work was performed while I was at work and I felt comfortable with the two men in my home.
Description of Work: Replaced bathroom tile floor
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$900
Pamela E.
09/2014
4.0
carpet installation
+ -1 more
Overall went very well. The salesman was courteous and prompt; the installers did a good job. There was glitch during installation, but it was resolved that day to my satisfaction. One caveat: I used the shop-at-home service. The salesman only presented a few samples to choose from. I'm sure if I had gone to the show room, I would have had more choices, but it was fine for this project.
Description of Work: Carpet for bedroom and sitting room upstairs; carpet for family room downstairs; carpet for 2 staircases.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$4,000
Joan W.
06/2014
1.0
flooring contractor
+ -1 more
They've had $2,400. for over a year and will not respond to our verbal or written requests to send a quote for the work that needs to be completed. JJS Flooring was given the money at closing (by the seller) to finish a condo that my mother was moving into. The money was supposed to go the buyer, but it was changed the day of closing and, unfortunately, it went to this F rated business instead. He and his family have been unresponsive and are clearly taking advantage of a senior citizen. What kind of company will not give a customer a written bid for a job? This is not a professional business.
Description of Work: They provided nothing.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$2,400
Linda F.
07/2013
5.0
carpet installation
+ -1 more
The man that I did deal with really went out of his way to make sure that I get what I wanted.
Description of Work: J J S Flooring & Decorating came out and dropped the carpeting that I bought and installed it.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,700
KAREN T.
07/2011
5.0
carpet installation
+ -1 more
I stopped by to check out their carpet and prices, and was immediately impressed with the customer service. John was very attentive and helpful in explaining my options. They were really nice about rescheduling last-minute, and arrived on the day/time we rescheduled. I only had one room to carpet, and the price was cheaper than other estimates. It only took them an hour to remove old and install new. I would definitely consider them again for future flooring projects.
Description of Work: One room - Removal of old carpet and install of new.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
KATHLEEN B.
06/2011
1.0
flooring contractor, hardwood floor
+ 0 more
Don't use this company since they are not honest, and not thorough. The company does not stand behind their work and will not fix problem. We have had our own business for over 30 years and have been very successful; However, we believe "do unto others".
Description of Work: They installed a 3/4" select red oak in our 400 sq. ft. hearth room. The summer of 2010 the entire floor started cupping. The company was contacted and owner (who gave us bid) said HE DIDN'T KNOW THE ROOM WAS BUILT ON A CRAWL SPACE. He said they followed the installation guidelines of the National Wood Flooring Assoc. However, in reviewing their installation guidelines it says that if there is moisture present (crawl space) more underlayment should be used...it was not.
Rating Category
Rating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
3.0
$4,500
MARGARET L.
05/2011
4.0
hardwood floor
+ -1 more
Angie's List helped us to get our money back because we went through a complaint resolution with them. It took about almost a year. It was largely because of Angie's List involvement, that the company contacted us. They came out, they did everything and that was fine. My first report was a very good report. A couple of months after they came out to fix a week. When the plumber came out, what was discovered was that they had shot a nail through one of the plumbing pipe. It takes at least three months before the nail disintegrates from the water and once it does the water starts dripping onto the hole. The plumber told me that it happens a lot sometimes because of the nail work done. We contacted JJS because we were told by our insurance company that most of the big places would have insurance for things like that. They said that our plumber wasn't up to the curve so we contacted the plumber. The plumber sent us the pipe and everything. We were at a stalemate until we contacted Angie's List. Angie's List contacted them and then we got a call from JJS. They sent their insurance representative who took a picture. Actually it avoided us from much more damages than we thought because of fixing the wall board and everything. It was the first time that we ever had to do anything with anyone. I thought they were very personable and they came out at a reasonable time. We have discovered that there were boards that they pushed in a little harder. They also broke my marble threshold when they were putting in the stuff but they were working with me before that. They came back and put in wood in place of it. I thought that was handled very well. They were very kind, they didn't ask for the rest of the payment until we got the issue settled and they really worked with me on that. I thought their price was good. We discovered that they pushed the board up, too close and few of them were cracked. It was kind of prefinished boarding's. They were great about punctuality when they were putting down the floor. One guy even came on a Saturday or a Sunday to do the work. They probably wouldn't work with us although we were very nice to them.
Description of Work: JJS Flooring & Decorating came out and put in wood floors a couple of years ago.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
3.0
punctuality
5.0
$6,000
Jessica H.
01/2011
5.0
flooring contractor, hardwood floor
+ 0 more
I really liked this company. The salesperson was friendly and professional. The installers were professional and knowledgeable. I felt like the price was reasonable, and they were able to install very quickly. Good experience overall and the floor looks very nice.
Description of Work: Removed damaged hardwood and installed new hardwood floor in hall and bedroom.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,500
Tom T.
12/2010
5.0
carpet installation, flooring contractor
+ 0 more
John was very helpful and patient as we chose the carpeting we wanted. Installers showed up when promised. JJS was also quick to correct minor issues we had with the install, coming back to re-attach a section that was a little loose and doubling the tacking in that area to make sure it would not happen again. Binding on custom area rug is very nice.
Description of Work: Removed old carpeting and pad. Installed new carpeting and pad in two rooms. Also made us a custom area rug for third room.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,500
Response from J J S Flooring & Decorating
Thank you for your feedback! We were happy to meet your needs and were pleased you were happy with the end results. We look forward to working with you in the future!
C P.
10/2010
1.0
flooring contractor, hardwood floor, home remodeling
+ 1 more
Terrible from start to finish.
Description of Work: On the recommendation ofm y GC I selected a hardwood parquet from JJS for my remodel. This company has been nothing but trouble from th beginning. The floor as installed wrong, looks awful and now they won't stand behind their work. I'm going to have to have this ripped out and replaced PLUS take JJS to court for refund ofmy security deposit and damages. How I wish I had listened to my instinct and found a company with professional installers and ethical owners.
Rating Category
Rating out of 5
quality
1.0
value
2.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$4,000
Response from J J S Flooring & Decorating
Here is a case of a customer who not only did not listen to her GC but had no ability of any kind to run, deal with or understand anything outside her troubled life. Her mindless ineptitude from conflicting thoughts in her judgment to never putting any money down towards the project, always running from any attempt to converse, and saying she would be there at the project and not show up or courtesy call us to let us know she was not going to be there. Because she was a customer of a Past and Present GC who allways paid promptly, said that he would never work for her again. She can not understand what has been told to her by not only our technicians but also our product reps. I do think she will understand our lawyer and the court. Avoid this person at any cost!
Terry D.
09/2010
5.0
ceramic tile, flooring contractor
+ 0 more
It was a good price. They seemed to know what they were talking about. We would recommend them as far as the quote. We are planning to use them.
Description of Work: JJS Flooring & Decorating gave us quote for tile floors a couple of weeks ago.
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
B)bB M.
07/2010
5.0
carpet installation
+ -1 more
I spent around $2500. They tore up and removed the old carpets and pad. They replaced it with new pad and new carpets in the hallway and they also installed the runner of the same carpet on the interior steps. They were great. They were reasonable. The carpets were expensive. I had picked expensive carpets. Their guys were very professional. They cleaned up after themselves every night, even if I had told them not be bothered with it. They did a great job. The carpets look fabulous. I can’t even tell that the carpets were newly put in. They did an excellent job. They did some other work too. I will definitely use this company again in the future.
Description of Work: I used JJS Flooring & Decorating for carpet installation, two months ago.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,000
Response from J J S Flooring & Decorating
Thanks for the feedback! We appreciate your business and look forward to working with you in the future!
lynn D.
06/2010
5.0
ceramic tile, flooring contractor, home remodeling
+ 1 more
I spent around $1000 on the job. They were wonderful; they were great. They were very sweet. They did the work in a day. They cleaned up the mess. They were in and out very quickly. Their price was high, but I knew it would be high because of the product. I would use them again in the future.
Description of Work: JJS Flooring & Decorating put in a custom retro mosaic bathroom, a year go
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,000
Response from J J S Flooring & Decorating
This member was very easy to work with and we thank her for choosing us. We look forward to working with her in the future.
TERRY S.
05/2010
4.0
carpet installation
+ -1 more
The second to last job they did was not done properly and I did have to contact them about it. Generally they do a good quick job at a great price. The instance noted has been taken care of and we will be using them again.
Description of Work: They take care of the carpet installation for all of the properties that I manage.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from J J S Flooring & Decorating
This member not unlike most rehabbers we do work for has used us for several succesful projects and for this we thank her for her loyal patronage. She is easy to work with an very professional in what she does. We look forward to working with her in the future.
AMY W.
06/2007
5.0
flooring contractor, hardwood floor
+ 0 more
Very Good. I called, they came out right away and installed within 5 days or so. I was probably lucky as far as scheduling, but still. This was completely painless. Competent people who know what they are doing.
Description of Work: Install white oak prefinished (real wood) floor in 20X12 sunroom.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,500
DIANNE O.
04/2007
5.0
hardwood floor
+ -1 more
Work was estimated to be completed in one day. I was not residing in the home so there was no furniture to worry about. Work was scheduled for a Friday installation. Installers ran into unforeseen problems with old carpets. Workers ended up working the entire weekend and came back on Monday to complete the job. Installer called me every evening to provide a status of the work, encouraging me to view the progress. There was no additional charge for extended work. I was pleased with the workmanship. And I could tell the installer was proud of the job he did. End product looked great!
Description of Work: Removed old carpeting and installed pre-finished hardwood flooring in three bedrooms.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,400
RICHARD H.
10/2006
5.0
flooring contractor, hardwood floor
+ 0 more
We heard about JJS Flooring on a local AM radio station advertising a sale on hardwood flooring. We had been to quite a few flooring companies and were at about our wits end. It didn't look like we would be able to afford a 3/4 inch hardwood floor for our large family room that would be in our tight budget until we dropped by JJS Flooring and met the owner Dennis. His son Joe showed us the flooring that was on sale and to our surprise there was a sample of a high quality real wood product that not only fit out budget but was BEAUTIFUL to look at as well. This was no bait and switch that we experienced at other places. This was the real deal! Our flooring was installed by professionals and is a pleasure to look at and still not destroy us financially. What a GREAT family owned company. We couldn't be happier! We will certainly use them again for our foyer.
Description of Work: Installed REAL hardwood flooring in the family room.
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*Contact business to see additional licenses.
Service Categories
Flooring Sales and Installation,
Hardwood Flooring Sales and Installation,
Carpet Sales and Installation,
Kitchen and Bath Remodeling,
Ceramic Tile,
Windows
FAQ
J J S Flooring & Decorating is currently rated 4.2 overall out of 5.
Sunday: Closed
Monday: 9:00 AM - 5:00 PM
Tuesday: 9:00 AM - 5:00 PM
Wednesday: 9:00 AM - 5:00 PM
Thursday: 9:00 AM - 5:00 PM
Friday: 9:00 AM - 5:00 PM
Saturday: 10:00 AM - 2:00 PM
J J S Flooring & Decorating accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa