Our customer-first approach has been at core of Indoor Comfort Team® business model since we first began servicing customers in the St. Louis, St. Charles and the Metro East areas with professional air conditioning as well as heating services back in 1979.
Customer-first means honesty and integrity are the foundation of everything we do. From your initial phone call, to our certified and licensed service technician completing the job, to your full satisfaction. Trust, knowledge and competitive pricing have made us one of the most respected and trusted home services companies. But the fact is, we owe our success to our great customers and dedicated team who provide dependable service. Our team is proud to serve our customers.
Business highlights
45 years of trusted experience
Emergency Services Offered
Services we offer
Complete home energy conservation services, including energy audits, heating & air conditioning equipment sales & repair, air duct cleaning, indoor air quality products and water heaters.
Thaey had a sale on the service call I contacted them and although they are in St. Louis they do not service my zip code??? Is that a good example of the Delmar Divide. Am upset that Angi would allow such company on their list.
Description of Work: Central Air
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
ekrem B.
05/2022
5.0
electrician
 + -1 more
Indoor Comfort Team did wonderful job in my house , very professional and I will recommend this company to all my friends and family. Brendan and Storm were very knowledgeable and professional .
Description of Work: New A/C unit
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$6,200
Aaron L.
06/2020
5.0
heating & air conditioning/hvac
 + -1 more
It went well as always. I'm always satisfied with their work.
Description of Work: Air conditioning repair
Rating Category
Rating out of 5
Yes, I recommend this pro
Aaron L.
02/2020
5.0
heating & air conditioning/hvac
 + -1 more
It was determined to be a duct "popping" due to released pressure, and not a serious issue. I may be able to adjust heating registers to equalize the pressure. No actual repair work was done, and the Angie's List coupon did not cover a trip charge, so I didn't get any discount on the bill. But, -- I am satisfied with Indoor Comfort Team's service and integrity, have used them before, and will again.
Description of Work: I called them to investigate a noise the furnace was making at the end of each cycle to determine the next step.
Rating Category
Rating out of 5
Yes, I recommend this pro
Evelyn T.
10/2019
5.0
heating & air conditioning/hvac, water heater repair
 + 0 more
Indoor Comfort Team installed air, furnace and water heater in just a couple of days, no muss, no fuss. System is working great; much better than our old one. We should have done this a long time ago. Would definitely recommend this company to others looking to update their systems.
Description of Work: Installed new HVAC system and water heater
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$12,000
ansel C.
02/2019
5.0
heating & air conditioning/hvac
 + -1 more
Every thing TOP NOTCH, nothing less than excellent , All my concerns were addressed up front , Hats off to Bernie , Murphy , and the Crew that performed the work, The TEAM, will be my go too folks for any more of my HVAC needs THANK YOU Indoor Comfort TEAM
Description of Work: Replaced central air conditioner unit and A coil
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Theresa C.
01/2019
5.0
heating & air conditioning/hvac, water heater repair
 + 0 more
The young man was a gentleman and explained what he was checking particular to my type of furnace. While he was working I expressed concern about the water heater which was put in in 1993 as stated on a card attached to it. When he finished the work on the furnace he looked over the water heater, checked the pilot, flame, and any build up or residue that had occurred, asked about water temperature and we decided to adjust that too. He said it was old but still seemed to be in good condition and to keep doing the occasional checks. Then he wiped down both items. I was happy with his work, honesty, and professionalism.
Description of Work: yearly maintenance on furnace, also checked my water heater
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Jeff G.
09/2018
5.0
heating & air conditioning/hvac
 + -1 more
Company is professional with matter of fact approach and integrity. Will also work with you to get it right. Adam recommended owner be there for the day to address any detail situations or decisions of which there were several. Crew was seasoned, arrived on time, did what was estimated as well as improving the overall final installation from previous installation(s) and repair. Inspector commented that installation looked as though the crew was doing it for their own home. Would highly recommend having Indoor Comfort on your bid list. Overall value goes beyond price and this company provides it.
Description of Work: Complete HVAC system replacement with outdoor platform for AC, humidifier, & air filtration.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Jason P.
07/2018
5.0
heating & air conditioning/hvac
 + -1 more
WIlliam came by exactly when he estimated, was the epitome of professionalism and courteousness and fixed my issue on the spot!
Description of Work: My AC wasn't cooling as well as it could be (set at 75 actual temp 80-and-climbing
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Denise H.
06/2018
5.0
heating & air conditioning/hvac
 + -1 more
Arrived on time, was very professional and explained results. Very satisfied with the service.
Description of Work: AC clean/maintenance
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Roch G.
06/2018
5.0
heating & air conditioning/hvac
 + -1 more
One of our two AC units was dying and we needed to replace it. I solicited several quote and Adam from Indoor Comfort provided on. Scheduling his visit was painless and they were able to accommodate us quickly. He showed up right at the expected time, and offered a comprehensive set of options with clear explanations about the pros and cons of each. He is clearly knowledgeable and the price was competitive with the other quotes we got for similar systems. In the end, we went we the vendor with whom we already had a maintenance agreement for our AC systems and boiler, but had it not been for our existing relationship with them, we would have most certainly chosen Indoor Comfort. Since no work was performed, I can obviously not comment on the quality of their work, but they were extremely professional, and on that basis I have no hesitation recommending them.
Description of Work: Estimate for new 4tons AC system
Rating Category
Rating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$10,000
Steven P.
06/2018
5.0
heating & air conditioning/hvac
 + -1 more
They were there on time and actually finished the work under their estimate. I've had no issues so far with the work. They also followed up with a call and took care of registering the new equipment for the warranty.
Description of Work: New AC coil and compressor.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Hillary M.
01/2018
5.0
water heater repair
 + -1 more
He was polite and professional. He arrived within the range of time I was told. He told me that the overflow valve had let out some water and that this was probably due to work the city working shutting off water lines. With the temperature being below freezing and pipes freezing and needing repair, the would temporarily shut off valves to repair water pipes creating increased water pressure. He did not see any indication that the leak was from within the water heater. He charged me just what it cost for him to come out and nothing additional.
Description of Work: There was a pool of water underneath the water heater. I needed someone to come out and tell me why.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$85
SCOTT B.
11/2017
5.0
heating & air conditioning/hvac
 + -1 more
Work was superb in all respects. The technician removed the old unit, covered the holes with sealant and screws (this was pressurized supply side), and installed the bypass humidifier with attention to detail that far exceeded expectations. I used a shop offer, and got a higher capacity unit w/o upcharge though I offered to pay the difference. I was given options regarding bypass duct routing, and the end result exceeded expectations in every respect. Indoor Comfort Team has more than earned my exclusive business for both of my heating/airco units.
Description of Work: whole house humidifier installation
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$650
liz N.
10/2017
1.0
water heater repair, air duct cleaning
 + 0 more
The services was terrible. Going somewhere else.
Description of Work: Arranged for someone to come to my home and inspect a/c and heating system, give estimate on duct cleaning and hot water heater replacement. Rep. they sent came to home and was there maybe five minutes took some pictures did not insect appliances. When asked about duct cleaning he said they did not do that. I said it was on their website did not even see how many vents I had to determine price of that service. Did not discuss with me types of a/c nits etc. how they have gotten "A" are beyond me. Called office next day and they were as clueless as the rep. who came to my house about the duct cleaning. Told them to forgot about the estimate could not trust someone to install large cost appliances in my home when they do not spend the time to discuss their products, inspect my appliances, and does not know what services their company offers. Liz
Rating Category
Rating out of 5
Response from Indoor Comfort Team
At the time of scheduling this sales appointment, this individual told us, that she is considering to purchase this home and she would like estimate on new equipment installation, she didn't schedule service tech to come out and perform equipment service or performance inspection. "We are not sure, but this maybe what created confusion" Sales visits are free, Service visits are not free. We sent out one of our sales consultants as per scheduled equipment sales appointment. At the time of this visit she asked our sales consultant to open furnace and check its operation (Our consultants are not allowed to work on appliances, due to companies safety policy) Our consultant informed her that furnace appears to operate fine, house was warm and he couldn't notice any problems with heat within the home. She also asked for itemized price on several pieces of equipment including furnace replacement and duct work cleaning. Our consultant didn't think that the furnace was due for a replacement and he wasn't sure if we can perform duct cleaning in her home, due to some limitations and type of duct-work. (Not all duct-work systems can be effectively cleaned) *We do not determine price for duct cleaning based on number of vents. (We don't recommend replacement on equipment that is not too old and seems to be operating fine) So our consultant informed her that he would go back to office and advice on duct cleaning and get back to her, as well as he would prepare itemized quote for all equipment she wanted. Visit to her home was on October 30th, the next day she submitted this review without giving us enough time to provide her with written estimate on services and equipment she wanted. We are not exactly sure, what did she expect from us at the time of this sales call. Our companies owner attempted to reach her and personally assist her, she didn't seem interested in any further service or communication with our company. We have never been hired by her, nor we have performed any installation or services. We at Indoor Comfort Team believe that this may have been miscommunication at the time of scheduling and we would love to provide her with custom price quote on any equipment or services she wants, we are willing to offer deep discount for if any inconvenience was caused by what we think may have been honest miscommunication.
Julia T.
10/2017
5.0
electrician, lighting
 + 0 more
Garth was wonderful. very professional and answered all my questions. professional work and advice.
Description of Work: installed 2 ceiling fans, replaced numerous electrical outlets, replaced 4 lights and installed coach lights on the garage.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$679
Jamie B.
09/2017
5.0
heating & air conditioning/hvac
 + -1 more
They were fast, responsive, reasonably priced, and extremely professional. Would highly recommend.
Description of Work: We needed a new A/C unit.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,935
Jamie B.
09/2017
5.0
heating & air conditioning/hvac
 + -1 more
We had some problems with our a/c unit and hired Indoor Comfort Team to come investigate. It turned out we needed a new unit, though they offered us the choice to fix if we wanted. We got such a good deal on the new unit that it was worth it to have it all done. The next year, when our furnace went out, we called them again and they were super quick to respond and fix the problem. Their prices are extremely competitive and they are very professional and great to work with.
Description of Work: new A/C unit
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Shirley C.
09/2017
5.0
heating & air conditioning/hvac
 + -1 more
Adam's team was prompt, professional, courteous and did a great job installing the system and we couldn't be more pleased with the performance of the system. They did all the work, from getting the permit, installing the system, doing the electrical work, arranging for the inspection, and even getting us a rebate from Ameren. The price, while not cheap, was fair and we believe we got great value. We recommend them with great enthusiasm for their honesty, reliability, punctuality, quality of work, quality of product, cleanliness and courtesy.
Description of Work: Adam estimated and made recommendations on the solution to cooling a room addition with no available duct work. Together we eventually settled on a Mitsubishi mini-split ductless system.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,300
Charles G.
08/2017
5.0
heating & air conditioning/hvac
 + -1 more
In the heat of summer they were able to install our HVAC within 3 days of my initial call. Great price and quality service and I will definitely hire them again for future needs.
Description of Work: New HVAC installed
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,000
Paula S.
08/2017
5.0
heating & air conditioning/hvac
 + -1 more
The furnace used to go out every winter. This went on for five years. Then I called this provider and told them the story. They said that was crazy and they fixed it quickly. It's been working fine ever since. I've told several people about them.
Description of Work: Furnace repair.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Kevin C.
07/2017
1.0
electrician
 + -1 more
The central office seemed very responsive. They scheduled and sent out someone to assess the situation. After not receiving a quote for a week, I called to ask for the status. They directed me to the contractor who said he would have a quote in a couple days when he got information back. I called after another week and left a message. Now three weeks since I have heard anything, it is clear they are unable to handle this business.
Description of Work: Electrical panel upgrade from 100 to 200 amps
Rating Category
Rating out of 5
quality
1.0
professionalism
1.0
responsiveness
2.0
punctuality
4.0
Response from Indoor Comfort Team
This home owner called and asked about electric panel change/upgrade, which normally is very simple service procedure. We sent out our electrical manager to check the job, after job has been reviewed our manager concluded that more work then just panel change out will be required. Due to; Ameren MO nowadays in certain situations requires whole service upgrade if electrical panel box is to be replaced, most home owners and some professional contractors are not aware of this new regulation. This often requires moving service/panel and some other electrical upgrades on the property where work is to be performed, and work like this must be approved by Ameren MO. Our Electrical manager provided this home owner with guesstimate of possible cost, which was a lot higher then expected by the homeowner. Also our electrical manager explained that final cost cannot be estimated until we get approval from the utility company. Depending how busy Ameren is, it may take few days or few weeks to get their approval and directions on what exactly has to be done. We are very sorry that this home owner was in a hurry and didn't like waiting for Ameren to do their part, we were not in any control to speed up the process. Several weeks later, we attempted to reach this home owner, and we have never heard back. We have never been hired by this home owner, nor we have ever performed any services. Management Indoor Comfort Team, LLC
Richard P.
06/2017
5.0
heating & air conditioning/hvac
 + -1 more
Great service. Punctual and detailed in explaining the issue.
Description of Work: A/C check and freon refill
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Dwight S.
06/2017
5.0
heating & air conditioning/hvac
 + -1 more
Indoor did a GREAT JOB, very professional.
Description of Work: Had AC and furnace replaced with completer new system.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$7,000
mike K.
05/2017
5.0
heating & air conditioning/hvac, water heater repair
 + 0 more
Very well. The technician found some items that needed to be addressed with our air conditioner and offered advice and/or other possible options for dealing with our aging water heater. Technician took time to answer our many questions while here. He seemed very knowledgeable and honest in what he thought needed fixing and how to fix. At our request he also offered several quotes for replacing our entire HVAC system. Prices seemed very reasonable. Would recommend this company. We have had other family members use Indoor Comfort in the past with complete satisfaction as well.
Description of Work: Request for inspection and maintenance on air conditioner and hot water heater
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Heating and Air Conditioning,
Water Heaters,
Air Duct Cleaning,
Lighting,
Energy Efficiency Auditing,
Fireplaces,
Natural Gas Lines,
Insulation,
Gas Logs,
Gas Grills
FAQ
Indoor Comfort Team is currently rated 4.9 overall out of 5.
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Indoor Comfort Team accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,PayPal,Visa
No, Indoor Comfort Team does not offer free project estimates.
Yes, Indoor Comfort Team offers eco-friendly accreditations.
No, Indoor Comfort Team does not offer a senior discount.
Yes, Indoor Comfort Team offers emergency services.
Yes, Indoor Comfort Team offers warranties.
Indoor Comfort Team offers the following services: Complete home energy conservation services, including energy audits, heating & air conditioning equipment sales & repair, air duct cleaning, indoor air quality products and water heaters.