Helping Hands Cleaning Services

I was disappointed with the deal. They were only available to do the work before noon which is really inconvenient with our work schedules. I made an appointment three or four months in advance, however our work schedules wouldn't allow us to take the day off for the appointment, so I had to cancel. When we tried to reschedule, they basically told us sorry, but it wasn't going to work out. I had to contact them several times before being able to get in contact with anyone.

Very professional. Great cleaning job. Always got back to me very soon after I called.

That went fine. They sent two cleaners for general cleaning of 1800 sq. ft.

The service was what was expected,completed efficiently and in a professional manner.

Service was for two people for 1.5 hrs each. One of the two providers showed up 15 minutes late and took the entire time to clean one bathroom. The other provider was more industrious and actually managed to do a powder room, a small bathroom and mopped a 12 X 12 dining room and our entryway. They used a mop and water on hardwood floors. I would not use this service again.

They arrived on time, were very polite, and we went through the list of priorities. They (two people) cleaned three full bathrooms thoroughly, dusted the shelves of our walk-in closet, dusted the window sills and blind tops. They stayed an extra half an hour to clean the hardwood floor in our kitchen/family room for an extra $30.

There was one cleaner here doing the work. We had a mishap with the shower handle. Other than that, she was thorough and did a nice job cleaning our home. She was courteous.

Two people came to complete a total of 3 hours of cleaning (1.5 hours each). They were polite, friendly, and did a fantastic job. In that time they were able to clean 3 bathrooms, two of which were kids bathrooms and needed a lot of time, and some sweeping. They took about 10 minutes to start and left about 10 minutes early, so that was a total of 40 minutes less than the three hours. Still, for the quality and professionalism it was a good deal. I was quoted $150 for ongoing cleaning. I assume that meant the same arrangement of 2 people for an hour and a half. That seems a little pricey for me.

Two people for 1.5 hours each doesn't leave much time to do more than deep clean the 3+ bathrooms I have. Obviously, I would have preferred being able to purchase more time for comparable cost.

I was not overly impressed with the cleaning job, had problems scheduling their service (didn't come one time), and did not like their attitude about breaking something I valued. Maybe I just hit a bad day, but I don't want them back. It wasn't worth it.

They were efficient and thorough. Need to hear from them for the $149.00 deal though.

Mediocre cleaning job, asked what we wanted cleaned and they shouldn't have to ask that question. If I have you for 3 hours, clean the entire house!!

Jason came out ahead of time to go over the details of what I wanted done, to estimate the time so that I would not have any last minute surprises. I liked that they are flexible and will do what I need rather than what they predetermine they will do. Plus they brought their own equipment and cleaning agents. Jason even offered to come back Sunday morning fat no charge or a last minute freshen-up for an open house I had scheduled in the afternoon. I did not take him up on the offer but I appreciated it.

They did exactly that and everything was done very well. They were polite and courteous and worked hard for the entire time. I was very pleased.

It went well and I would definitely hire them again.

I have mixed feelings about suggesting this provider because I had a feeling the service was good but not great.

He didn't call me to confirm and so I called today the 25th and he apologized and said that I wasn't scheduled. I planned my entire day around this cleaning. I didn't want him to come clean this is unacceptable behavior, no excuses.

Good communication from Jason. Purchased a special buy through Angie's list. Very happy with Helping Hands service and the resulting finished product. We probably will use Helping Hands on a regular basis.

Excellent!! Jason and his colleague were very professional and did an exceptional job cleaning. The 1.5 hours I purchased were not enough to clean my house (3000 sq. ft) from top to bottom, but that was not their fault. They gave me a quote for a monthly top-to-bottom clean that is very reasonable and that I plan to go forward with. Highly recommend!

Jason and his team were prompt, professional, and courteous and did an excellent job cleaning my home. Jason even offered to come back if we found anything after the fact, which we did not, because they did a great job. My house has never looked so clean!

Let me start by saying that I'm never very comfortable when there are strangers in the house. I was instantly at ease with Jason and Pam. They're wonderful people, and are very good at what they do. Most people think they know how to clean, but in reality, they don't. Helping Hands really knows how to clean, and they went to extra lengths to ensure that I was satisfied with the job they did. From ceiling fans to baseboards and everything in between, they gave detailed attention. They are very careful not to mar or nick the furniture, and treated everything with care. They even came on a weekend, with short notice, and made sure to tell me that they would come back and correct anything I might find that I was unhappy with. 6 man-hours later my house was so clean, but didn't smell like a pine forest or chemical cleaners--it just smelled CLEAN! When I get behind again on housework (and I know I will) they will be the only company I call. I very highly recommend them and would give them 10 out of 10 stars!

We are very satisfied with their services. The price is reasonable. They responded quick through emails.

The company had great communication. They were responsive, punctual and professional. They even negoiated on the service feeds based on what I needed. Because the home was vacant at the time of cleaning, the employees were able to see everything. They did a good job. At the time of the walk-through it seemed perfect. However, after visiting later that day, I noticed many things that were not going to be acceptable to my tenants. They were small things, but quite a few: streaky windows, film on the floors, some cabinets, basement shelving and window sills were quite dusty or grainy. There was still pet hair in the down stairs bar flooring that should have been vacuumed. They did do some things that were asked of them, such as cleaning the front porch of debris and leaves and spraying it down. They also swept out the garage and the entire house and garage smelled fresh for a few days after. I think they may have been a bit rushed for time and I would use them again, but just give more specifics the next go round! Again, the service and communication were better than expected and for that they deserve your business!

They are very good. I used them once. They were great. The owner is a hard-worker and did a really good job.

They are the best cleaning company I have ever used. I have spent my whole adult life trying to find somebody decent and I just found somebody and they are unbelievable. If you want anything to be done then you will have to let them know ahead of time. If you want more intense cleaning all you have to do is just tell them and they will do it for you. They are people that are just like you. They are classy people that come down and do a very nice job. You are not getting scared. They are people like yourself that come in and help you and offer their service. They are not kids or old people. They are not people that you wouldn't have in your home. That I like so much about them. They are very good. They have been very positive and it was the best experience that I have ever had with anyone who has come in and cleaned my home. I have used other services and I have never been happy with any of them. I will continue to use their services and I will never quit them.